Low season | December |
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High season | June |
Cheapest flight | ₪1,578 |
After i biked my flights, i was informed my flight was rescheduled for later time
After i biked my flights, i was informed my flight was rescheduled for later time
I was mostly pleased. My greatest disappointment was with respect to the timely update to the estimated departure and arrival times. It was especially sad that the arrival time was not updated online once we were in flight so as to allow my wife to arrive on time to the airport. She was not happy.
After several delays, the flight was canceled. I was “lucky” and able to get rebooked on a flight that left two hours later. The flight itself was fine although I didn’t like my meal. Flight delays and cancellations are far too common on Air Canada.
Window button was broken and display on seat is not functioning properly
The aircraft was very spacious and comfortable. Loved that the rows were more spread out.
Obviously not on time, but that is redundant at this point. A plane without any form of power outlet, entertainment or comfort is maybe acceptable on a discount airline, maybe. At Air Canada this appears to be a vision statement. Also, somehow gate checked luggage can also be (as of now) lost. I’ll end it here, as this does not deserve the time, nothing changes.
Announcement of flight cancellation when we were at the gate for boarding. Yelling that the only thing they would do is hand out taxi or hotel voucher. Group of us were travelling to the same location and we were not accommodated to travel together. I was sent to Montreal with barely enough time to make connecting flight and when I got to La Guardia my luggage was sent to Newark. I got a damaged suitcase next night (after 11 pm).
It had weird outlets to connect to the entertainment. I wasn’t willing to pay for earbuds, so I read captions throughout the movies. The second security check and customs almost made us miss the flight. We thought we would be going through customs in Phoenix.
As previously mentioned in last review , seats are small and uncomfortable, and baggage fees are high!
Never made this leg of the flight since we rebooked through United instead. Did not make it to immigration/US custom due to the delay. Had to spend the night on our own dime in Toronto
It was horrible the woman next to me was sick and I asked if they would change my seat and they said that they didn’t have any available. I sat next to this women for 9 hour and now I am sick .
We booked and purchase our seats in February for a September flight. We choose seats then also, did the online check in on the app the day before and all was fine. At the airline check in they charged our seats and we were not even sitting together after paying for business class seats. They separated us with no explanation and would not change them back. I was very upset. On the return flight, they tried to put us on standby! When again, we purchased seats in February for this flight. The plane was old and smaller and the business class seats were not comfortable like the flight from NYC. Flight attendants were hard to find once the first meal was served, luckily the flights were smooth.
Not boarding 60 minutes late. after getting bumped to this flight because ITA do not hold a flight for five minutes as the fight to the connection was 45 minutes late
Crew was good. Very nice staff. Wine was good. Problems- no AC while waiting for takeoff. Long wait so we should have been more comfortable. No water for quite awhile. Food should have been better for an Italian airline. Chicken was pressed rounds of processed meat- not tasty. We had only one hour for our connection- ran through airport- plane waited for us and staff was helpful.
Flight was cancelled and other being told it was cancelled there has been no other contact.
Very frustrating trip. From Rome to boston , and i missed the next flight to new york
Everything was fine except the food. They really need to work on the quality of the food.
They are nice personal and as sky silver medaglia member love Delta air and partner
I’m disappointed with ITA Airlines. I feel their planes are outdated. I upgraded to Premier economy and there was very little “Premium” about it. I flew on SAS in Premier economy and that is a great experience. I do not recommend this airline.
Cancelled my ticket and was never told and showed up to airport