Cons: "The TV wasn't working and the crew I asked for help didn't do anything about it"
Cons: "No Free WiFi in the airport, and the salad on the plane was taste-less. There was not entertainment device on the plane."
Pros: "The check in assistant put us on an earlier flight to Istanbul we didn’t mind as our next flight was at 8pm so had hoped to leave the airport."
Pros: "almost everything"
Cons: "Old entertainment system with no choice of movies"
Pros: "Service great."
Cons: "Seats were three across very cramped and uncomfortable."
Cons: "Movies didn't work well"
Cons: "seats were definitely narrow"
Cons: "Leg space on this flight was less compared to other flights I had with TK."
Pros: "I can't remember the flight experience, so I assume it was fine."
Cons: "I can't remember the flight experience, so I assume it was fine."
Cons: "My flight tonight (0078) from MIA to Istanbul was delayed by over 5 hours. I am traveling with an infant and it has been IMPOSSIBLE to get anyone to help us. Finally, someone at the airport helped in re-booking our flights but I have yet to have anyone give me an answer regarding compensation! In addition, we are traveling with an infant which isn't easy but we had the bassinet seat on our original flight. Now it's sold out for the flight tomorrow and no one will assist in trying to help get us better seats. I understand things are out of your companies control but being in an airport with an 18-month baby isn't easy and no one in this company has made this crazy travel schedule easier. I would like someone to call me back or email me with something that could maybe be done to help us! No one at the call center will help!"
Pros: "great vegetarian food"
Cons: "very short time layover between arrival and departure in istanbul by time we departed the plane which landed on time at 12.30 we got on bus that got top terminal at 12.45 and ran crazy fast to get to boarding for flight leaving 13.25. flight that close together are very stressful and unreliable"
Pros: "Food good movie selections and Nice staff"
Cons: "Damaged luggage. My fist time traveling without my parents and didn't know what to do. Tried looking for someone to contact on the Turkish airlines site, no luck. My mother will help me when she gets back from her holiday."
Pros: "The quality of their team"
Cons: "Crew was ok"
Cons: "There was no personal monitor to watch movies during the flight"
Pros: "good entertainment system good legroom new airplane"
Cons: "lowered the food standards compared to previous flights flight was late"
Cons: "Again the take off was late in 45 min. Leg room could be better. Was very tight for my hight, 185 cm."
Cons: "Gate change not announced and when we asked at the desk, we were told "we are not the information booth!" Then it was a 90 minute wait to get through security."
Cons: "seats in economy far too close together ... nose to back of seat in front of me about 9 inches. when seat back was back."
Cons: "I have bought two sides ticket from Turkish Airlines. And i miss my first flight, when i came to airport for return flight Turkish Airlines cancel my return flight whitout update by email or massage by phon!!"
Pros: "Overall it was a smooth flight except for few minor issues."
Cons: "I noticed there were one or two times where the host had a list of food specifications but the trolley itself didn't have the kosher or vegetarian meals as requested by the passengers."
Pros: "That the plane didn't crash."
Cons: "The seats were dirty and there was no entertainment system. In 2017 this is unacceptable."
Cons: "I asked the website to change the destination. The reply came 12 hours before the flight. I couldn't wait so i took another flight and paid for another ticket."
Cons: "to hot, very hot!!!"
Cons: "ذهبت لتاجيل موعد الطياره بنفس يوم السفر فقالوا لي يجب دفع غرامه 154 دولار سالت الموظفه كم التذكره الجديده قالت 130 دولار قلت لها على النت 105 دولار قالت صحيح ذهبت وشريت تذكره عوده جديده عن النت بعد ان سرت 4 ساعات الى المطار ذهابا وايابا لتغير الطائره"
Cons: "Small chairs and no entertainment system"
Cons: "The company lost my baggage"
Pros: "Comfortable seat, quick boarding and deplaning"
Cons: "No in seat entertainment, bad food"
Pros: "Good food. Wide choice of beverages. Entertainment. Flight is only 1h 45min Departure on time."
Pros: "the food is great, very good multimedia system"
Cons: "bread was cold!! food asn't so good"
Pros: "The crew on the flight were very nice"
Cons: "As our first flight got delayed, me and 28 other pallengers flying to israel told the airline agents that we would miss our connection flightfrom turkey to israel. The supervisor assured us that we have nothing to worry about, as the second plane would wait as we are many passengers.however when we landed in turkey the connection flight had already left without us. When trying to speak to turkish airline representatives about getting a new flight, they were super UNhelpful, we waited in very long lines and were required so go to a few different parts of the airport to get a new ticket, a process that was not friendly at all and very frustrating. After about 2 hours of waiting on lines, i got a flight that required me to wait 7 hours in the airport and measley voucher for a very small fast food meal. When i asked to be admitted to the lounge (as i waited 7 hours in the airport due to the airlines mistake), they did not agree to grant me access. When i asked to at least get the wifi code from the lounge so i can tell my familly that i am stuck on turkey, this was also rejected. While waiting in the airport, i spoke to many other people on other flights who had been stuck in the airport under very simillar circumstances, some even worse than mine. I also have many friends who have experiences simillar experiences with turkish airlines. If you are looking for a reliable flight, that will get you to your destination on time and will help you out when a problem occurs, Turkish airlines is deffinetelly NOT the flight for you. I personally will never fly with them again after the way i was treated."
Pros: "Crew were very nice and professional."
Cons: "The flight from Istanbul to TLV was scary. The Pilot hit the brakes half in the middle of the take off due to a "technical error". It was very scary, even the flight attendant was in panic. Plus, the food was uneatable. Hope to never fly with Turkish Air again."
Pros: "Aside from the crew and their patience, nothing"
Cons: "Everything aside from the crew"
Pros: "Onboard service was good. Ben Gurion airport services were excellent."
Cons: "Departure was late by an hour which made me miss my connection. Because of this: I had to purchase a visa @$70 US Airport service in Istanbul was very bad. It took 2 hours before anyone would actually help me to organize my next flight to Milan. By the time I arrived in Milan, my family had left worried sick not knowing what happened to me. I then had to find a bus to take me to Lugano, another 25 Euros, and not to mention all the stress to me and my family. I then decided not to put myself through the same situation on my way back to Tel Aviv and purchased new ticket with another Airline company. Overall, the whole experience was a nightmare."
Pros: "the crew was nice"
Cons: "the entertaiment was very poor..there wasn't at all audio - music or whatever the landing was harsh the boarding was late"
Pros: "Excellent and cooperative staff. It was a smooth flight."
Cons: "My Luggage did not make it, I don't have any information about it :) Lot of people did not get their Luggage"
Pros: "Free food and movies for a 1.5 hour flight, amazing!!"
Pros: "See above"
Cons: "See above"
Cons: "Except the bad treatment in Istanbul connection to Tel Aviv which makes me reconsidering flying with the Turkish Air lines I have nothing serious to complain"
Good value for money. Small snack and free drinks. And most important: on time!
Pros: "Price is good"
Pros: "The crew"
Cons: "The kosher food"
Pros: "The food was good and so was the price of the airline ticket."
Cons: "Boarding was chaotic. There was no organization as to the line."
Cons: "We had a delayed flight from Mykonos to Athens and the airflight company did nothing to help us."
Pros: "The crew is good and friendly"
Cons: "To be committed to the time of departure"
Cons: "Food, not in time."
Pros: "Accuracy in times"
Pros: "Efficient. It was a very short flight."
Cons: "Offer of Wi-Fi."
Pros: "Comfortable airplane, organized crew and fast boarding operation"
Cons: "I asked for a vegan meal when I ordered a ticket and did not get one. I needed to ask and explain myself and it was not so nice. At the end I got it, thanks to the attendant"
Pros: "Plan crew , pilots , services on plan and cleaning"
Cons: "Land crew , airport , and airline disorganized I wanted to complain about crew member , But she will not give her name or ID number, And when I snap a picture she calls the police , Her bag was inside her shirt and she will not revile"
Pros: "The flight attendant was welcoming at the door and the service was done efficiently."
Cons: "The tv monitor at the airport never bother to inform the passengers which was the boarding gate. After asking other passengers we deducted the gate number. The boarding was like a cattle drive bordering on a stampede since Aegean Airlines didn’t bother to divide passengers by groups, so people rushed to be first in line. We waited standing with our carryons for over 45minutes. Nobody knew what was happening or when they will start boarding. Naturally, when we finally got on board people where blocking the aisle because Aegean didn’t bother to board from back to front as it is usually done. The flight attendants were sweet but their English was almost unintelligible. My brother works and I worked for major airlines and have never seen anything so disorganized and unprofessional."
Pros: "Everything was on-time, easy, and fairly quick."
Cons: "The legroom."
Pros: "Crew was pleasant. Boarding was efficient."
Cons: "Seats not particularly comfortable after a trans Atlantic flight. This review process needs a N/A category."
Pros: "Ease of boarding and crew"
Cons: "Disembarkation via buses. Not great."
Pros: "The employees were very helpful and friendly. Food was not worse than what one can expect of an airline (about as “good” as a US airline’s, which is not a high standard to beat). The plane seemed recent and clean."
Cons: "The major problem was the lack of detail on their luggage policy. I am sure they can show the text clearly warning me about the fees for bringing a piece of luggage per person, but I missed it. Therefore, they charged me $35 per person for their registered bag. That’s probably how they “beat” their competitors’ prices. If you include the fees in your calculation, this might still be a good option, but make sure that you read the fine print, or be prepared to pay as “extra” what many airlines offer as basic."
Pros: "Plenty of legroom. Professional crew. They offered food on a relatively short flight. Very pleasant experience!"
Pros: "Evrything was good"
Cons: "No entertainment on that flightes"
Pros: "Everything was fine, even above expected for low cost airline. Nice crew, free drinks."
Cons: "Food could be a bit better."
Pros: "We enjoy flying with Aegean, very good treatment for families with kids."
Pros: "on time, they were aware that we came from a connection and took care of everything. pleasant flight."
Pros: "I love flying Aegan - it is always comfortable and pleasant. Due to my own mistake I didn't order a kosher/vegetarian meal, which is why I rated the food "N/A". On flights this short there are no entertainment options which is fine I suppose :) overall, this is one of my favorite airlines to fly! Thanks!"
Cons: "too many fussy babies crying and screaming."
Cons: "As something that seems to happen pretty much constantly with Aegean... the plane arrived late and was delayed... which also in turn caused me to miss my scheduled bus to Jerusalem... but... what can you do... not everything is in our control unfortunately... I hope one day that the airline will organise itself and get things running a bit more smoothly.... Also... there was a meal on the flight but not option was given to those who are vegetarians to request a special meal at time of booking or later on while managing the booking... this was a bit unfair in my mind that my only option was a pasta and meat sauce meal so I did not get to eat... also... within my Star Alliance menber account I am listed as a vegetarian meal... so it should have been automatic just as it is on Swiss, Lufthansa, Etc... when I fly with them."
Cons: "about 50 minutes late"
Cons: "With Kayak I booked Tel Aviv to Malta with 1 hour stop in Athens. The first flight was delayed by an hour hence making me lose my second flight. Aegean then booked me on a flight to Catania (Italy) for a different connection to Malta. Only that this Aegean flight was also delayed by an hour making me miss the second connection. Eventually I arrived in Malta 15 hours later than scheduled. Aegean customer service reps were extremely unhelpful and made this 10 times more difficult. I missed a whole vacation day, amassed roaming telephone charges and on top of that missed a reservation for Dinner in the Sky Malta."
Pros: "Great experience"
Cons: "They should work on their airport staff a little."
Cons: "it has nothing to do with aegean air but security at the flight was poor - we found out that by mistake my friend left a knife in his hand bag and it was not found untill we unpacked and saw it at home!!!"
Pros: "On time. Space. Great team."
Cons: "after boarding, we were stuck sitting in the plain for 2 hours because of a technical problem, and Aegean was trying to use the situation to sell us water! no water was given to us, also- no useful information about the status of the problem."
Pros: "Friendly staff."
Cons: "Warm soda."
Pros: "Clean, smooth, on time"
Cons: "Food was not interesting"
Pros: "Checkin and boarding was fast. Short flight; only one and a half hours."
Cons: "Food was minimal."
Pros: "every thing was ferfect"
Pros: "THe food was not bad."
Cons: "They charged me for a standard one piece of luggage 35 Euro without advance notification. I forgot my phone at the gate, but they did not let me go back to take it (even when I was willing to give up on the flight and bear the cost). An awful company. To stay away."
Cons: "They should board the back rows first so that people are not jamming the isle, like they do in Brazil. The boarding ran 15 minutes late."
Pros: "Quick and direct flight."
Cons: "There wasn't any food or snacks. The airport was a bit chaotic."
Pros: "Clean Elegant Polite"
Pros: "cleen quiet and beutifull crew"
Cons: "I would like if you call me and I tell you. 972-508935554"
Pros: "Everything in terms of the flight itself was excellent. Flight was right on time, crew was friendly, plane was clean, etc."
Cons: "I couldn't understand why, after getting the self service boarding pass in Larnaca's airport, all the family members had to come over to the check-in desk when I had only one piece of baggage to drop-off?"
Pros: "Good seat room."
Cons: "Boarding in TLV was a zoo. they could do better!"
Pros: "This was such a smooth flight. It was one of my best flights and I fly alot.."
Cons: "Not applicable everything was wonderful"
Pros: "The crew and the flight from Bucharest to Istanbul"
Cons: "The airplane from Athens to Bucharest wa terrible, very old, smelling bad, not maintained, and noisy"
Pros: "that I succeeded to get home"
Cons: "air conditioning in the plane"
Pros: "The check in was very rude and moody for no reason. He was not accommodating with the seating arrangement"
Cons: "Ask the staff not to be so moody for no reason at all."
Pros: "The crew was amazing. They answered to my requests politely and helpfully"
Cons: "Some of the plates/tables are not rigid/straight horizontal. Should be checked and readjusted"
Pros: "Crew super"
Cons: "food, seat. In general the whole aircraft is not convenient"
Pros: "Finally not much delay"
Cons: "No AC in hot weather in the bus and on the plane for half an hour before take off."
Pros: "Leg room, online check in, being on time. Overall ok."
Cons: "Old plane, dry food, not too friendly staff and. Not the best value for money"
Cons: "Nothing really, it was a shorter flight. The aircraft made it, can’t complain."
Cons: "My mother (88 yrs of age) solicited help stowing her luggage from one crew member, and was refused!"
Pros: "Crew was very good, professional"
Cons: "You should look for a proper bread,better sandwich and a healthier desert."
Pros: "The plane was fairly new and, for such a short route, quite big (but I guess that was just due to the increased number of passengers, as almost all of the 180 seats were booked)"
Cons: "Almost 3.5h delay, no reason given, a mere croissant offered during waiting time, no transparency about additional delays (it was just 2.5h, initially). Also, despite the aircraft being newer than most Tarom planes, it was cramped, with very little leg room, very cheap trays and no storage space on the back of the seats in front. No warm beverages (no coffee, no tea!!). Will seek compensation for the delay."
Pros: "That I didn't die in Chisinau"
Cons: "Spending the entire time I was in Chisinau at the airport vomiting by some out building on the edge of the property. TAROM gave me food that made me sick. On the flight back, a bunch of people were handing those sandwiches back to the stewardesses after looking at them. Now I know why. I went to 25 countries on this trip, and this was low-light number either A1 or A2, depending on how the other thing shakes our financially. I had 3 flights on TAROM, and only one of them sickened me to the extent that I had to throw up."
Pros: "the plane landed on time"
Cons: "luggage came late"
Cons: "Not enougth time after checkin"
Cons: "Didn’t leave on time. Food was disgusting. Loud, not comfortable. Last time with Tarom"
Pros: "Checkin and staff were efficient and professional. Amazing there was food on such a short flight."
Pros: "Quick and easy"
Cons: "No food option without meat"
Pros: "Boardibg was on time and the stuff was very nice"
Cons: "I didn like the food."
Pros: "Food, crew cooperation"
Cons: "It was OK"
Cons: "Flight was late and I almost missed my connection to Tel Aviv plane."
Pros: "FOOD and the crew"
Cons: "everything else: the plane was old and unaccommodating for a 9 hr flight, entertainment was terrible -small and damaged screen- no wi-fi, no electronics charging capabilities. I felt like in a prison"
Cons: "40 minuets delay Bad food No intertatment"
Pros: "Everything was excellent"
Cons: "The stuff was outstanding"
Cons: "Hi, We've booked the flight using Kayak, with VAYAMA agency. It was clearly stated in the e-ticket that we were allowed a baggage of 23KG piece for our infant baby. (it was a lap-ticket, no seat) When we arrived at the check-in counter, they said that because it was a lap ticket, we are allowed only a baggage of 10KG piece. We were delayed at the checkin counter with a baby in our hands, and humiliated (as people in the line behind us started to get nervous). I'm definitely gonna write a mail to VAYAMA agency. And I'm extremely disappointed. At the end, after maybe 20 minutes (which seems like forever) they let us check in the baggage we had."
Pros: "The check-in at Brussels was quick and the staff conpetent; the boarding occurred at the time specified; the plane was clean; in Bucharest, the trip to the terminal on a bus was quick ; a hot lunch of chicken with sauce and rice pilaf was good. In-flight service was fine."
Cons: "The AirFi system allowed for movies and games on one's own internet device, but did not allow for an internet conection during the flight to email or surffing."
Pros: "Very good service"
Pros: "Pleasant staff, good flight."
Cons: "Nothing in particular. This was a quick flight, so I didn't expect much in terms of entertainment or food."
Pros: "Right on time. Old plane very well mantained and pilots and crew made the flight very pleasant."
Pros: "At check in we were given a window and middle seat, even though I had requested cross aisles, as my wife has a bad knee. The aisle seat was taken by a very large man (I also am large). The flight attendant saw some empty seats in another row and moved the person in the aisle seat to that row. He's A-1 in my book."
Cons: "Check in agent was very unpleasant and didn't give us the seats I had requested - unhappily I didn't notice this until we were past passport control."
Pros: "It was a pleasure to fly with them. I wish they flew in the continental US too."
Pros: "It was good"
Cons: "The babuins that got drunk and made o lot of noise"
Pros: "excellent flight attendants. Fast flight to make up for delay."
Cons: "Smaller seats than other airlines. Plane was dirty. Landing was rough and downright scary. delayed flight"
Cons: "Terrible handling of a situation with a passenger with special needs."
Cons: "Lack of entertainment"
Pros: "The food was great, staff nice, generous, and accommodating. Plane comfortable."
Cons: "Boarding often takes a long time, and/or flight is delayed."
Cons: "No vegetarian food option. Pretty poor food as a whole. No entertainment unless one connected to their WiFi. Crew rather basic as far as manners are concerned. I got treated better on Romania-based low cost flights."
Pros: "It was comfortable with good price."
Pros: "Take-off and landing on time; Cleanliness of air-plane; Politeness of crew."
Cons: "Non-functioning online check-in (without any warning whatsoever); Indifference of call-centre personnel inventing non-sense excuses; Ignoring booked seats; Outdated planes."
Cons: "I always check in in advance and I did this time as well. However, Tarom website did not offer the option for a vegetarian meal while I checked in. I tried again at the counter and was told I need to call 48 hours in advance for a vegetarian meal. I did not find this information on their website nor does it make sense to me that a vegetarian meal should be so hard to get. They should improve this. I had nothing to eat on the flight :-("
Pros: "צוות מקצועי טיסה נעימה ובזמן אוכל דרוש שיפור שתיה בשפע נעים לטוס טרום,,"
Cons: "אוכל טעון שיפור לא נורא כל כך לזמן קצר,,"
Pros: "The sandwich was yummy."
Cons: "Everything was fine"
Pros: "Flight didn't exist."
Pros: "Crew was great and food was good and plentiful despite being only a quick flight"
Pros: "CREW IN BOTH FLIGHTS WAS NICE AND HELPFUL"
Cons: "NO AIR CONDITION DURIND THE FLIGHT (WAS BUT DID NOT DO ANYTHING)' MIXED FOOD (CHEESE AND CHICKEN TOGETHER AND NO WAY TO ORDER IN ADVANCE), VERY NICE CREW BOTH SIDED BUT RUDE GROUND STUFF IN ROMANIA,"
Pros: "The low price, the small plane, the food and drink."
Pros: "The airplane was in a good condition"
Cons: "Crew members bored, without any mood of working"
Pros: "On time!"
Cons: "No entertainment"
I liked that at check in, the supervisor was helpful in getting me my PCR test at the airport before checking in. What could have been better was not overbooking the flights, it was too crowded on the plane. Also the food choices were not good. Or the dessert choices. A better quality meal could be served.
Phone line quite difficult to have a travel credit at flight hub and royal jordanian. Waited over 5h, we were approved for travel credit 3 weeks ago but never received any confirmation. Honestly very disappointing customer service.
Pros: "crew was ok. seats were very tight. climate was hot inside the plane for the whole trip. no entertainment the screens were not working. poor food. and finally we had to go in a bus not a direct gate.. very bad experiance"
Pros: "Always fly Emirates they never failed in any type of situation."
Cons: "Was unable to board because my daughter got hospitalized and got 0 refund and offer to rebook more expensive than the amount already payed"
Cons: "Boarding was vary slow and not on time. We lost one bag."
Pros: "Greatest crew ever."
Pros: "Bag arrived which was great, boarding was easy and the flight was on time. The airport in Jordan was beautiful and Larnaca is very easy to navigate."
Cons: "Very well"
Pros: "Crew was super friendly and seat was comfortabke"
Pros: "The seat on the Boeing 787 is the best. Decent legroom."
Cons: "The crew was never friendly or very accommodating - like it was a chore. Some cultural thing ?"
Cons: "As a handicaped disabled not able to walk and should be using a wheel chair,as I know from my many previous travels with other companies like lufthanza, klm..etc, I used to be the first traveller to go to the air craft when loading it to take off and the last one who would be leaving it after landing. Even when going through the check and security points I used to go in a special route especially for the handicaped but going with all other normal travelers lines with such amount of time waiting and crowdness is completely inconvenient. what happened through the trip was quit different , going with the travelers or after when they are boarding the craft make it very hard and time consuming , Wish you take care of it, as it's a very important handicaped service. Thank you for taking the time to read my comment"
Pros: "too short to judge, but arrived before schedule."
Cons: "Too short to judge"
Cons: "Full of religus people oriblle babis craying"
Pros: "All are okay"
Cons: "Nothing majer Food is simple - sandwich"
Pros: "Entertainment choices, comfortable seats"
Pros: "Short trip"
Cons: "No coffee"
Pros: "Boarding was easy. The flight is extremely short so there is no meal or beverage service."
Cons: "Plane is heavily dated. There were ashtrays in the arm rest. I could smell cigarette smoke during the flight which caused my allergies to flare."
Cons: "The women's crew is always unfriendly especially when they know that you are Jordanian, and the food is small"
Cons: "Food was undistinguished, particularly breakfast, cabin was overheated and crowded, staff was too busy to provide timely service, to few toilets on the plane."
Pros: "Wide seats Excellent service"
Pros: "Very enjoyable trip and crew was very polite."
Pros: "The flight crew was nice."
Cons: "Neither of my bags arrived with the flight. One bag came a day and a half later. The other bag came three days later. A little bit of inconvenience, especially since they wouldn't deliver my bags. I had to go back to the airport twice to pick up my bags that they lost."
Cons: "Bording was not very organized."
Pros: "It was a short and efficient flight."
Pros: "Timing is great"
Cons: "We suppose to have a hotel in transit, but they lied to us and asked us to pay 130 $ for that hotel which supposed to be free! The hotel is SUPER DIRTY and is not even suitable to animals. Beside tha you have to pay for food which is very limited and very bad taste. After we reserve the hotel, we had to wait 3 hours until the big lazy boy to come over and escort is to the hotel shuttle. Over all, was the worst experience for me and I will NEVER EVER try this airlines again."
Cons: "zero entertainment..the worst movies and music mix..not enough food"
Pros: "Very short, only a half hour flight"
Cons: "nothing not to like"
Cons: "after one hour delays and half hour flight the rented aircraft had to fly back to the airport for technical issues , the next flight was seven hours later . During this time there was poor communication and terrible service. The inbound flight was also delayed for almost two hours and the same story of bad communication and worse service . I have been flying for a long time with RJ and I can say for certainty that its one of the worst airlines out there. I kept my hope all these years till I finally gave up. They will never improve or learn from their mistakes"
Cons: "Timing Even though the was rescheduled we flew one hour late. Shuttles from the gate to the airplane The airplane was bowred from yan airline and wasn't Jordanian"
Cons: "Seats are too close to each other"
Pros: "The timing."
Cons: "The aircraft, the price of the ticket as well"
Pros: "I like that we were able to board quickly."
Cons: "I didn't enjoy the way the flight attendants were treating there guest."
Pros: "The juice box they gave us before take off"
Cons: "Nothing really"
Pros: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Cons: "The plane and the service the kosher food I ordered was freezing when I got it. The web check in is impossible"
Pros: "Great Customer Service, Great Food and very friendly staff"
Cons: "My experience with Royal Jordanian was great"
Pros: "It was a very quick flight!"
Pros: "Mr. Alkhatieb the head of crew offers a 2 hour crew seats to my mom"
Cons: "Extremly narrow seats , not comfortable at all .. RJ cew in check in desk was awful and the change our seat 3 times"
Pros: "Crew attitude, accurate time schedule"
Cons: "Food, although a short flight (1:50 h:m) snack was served, a dry very cold sandwich, a piece of chocolate cake and red mix juice !! I am diabetic and cannot drink a juice full of sugar, a chocolate cake. There was a screen in front of me, it was locked so I cannot choose anything, the played a "Bloopers" program, I couldn't even turn it off."
Pros: "I realy liked the airport where there are a lot of restorants and caffe and great duty free shops. The lounge is great and its free for master card and american express holder"
Pros: "Attentive crew, good entertainment choices, free headphones"
Cons: "We arrived with another Royal Jordan flight and went through transit but still had to go through the same security like all the other travelers which led to a total of five security checks for the two flights. Several procedures were done multiple times (swiping computers/cameras/children's toys.) Security personnel didn't explain differences in protocol to other flights/check-in procedures which led to high frustration, e.g., families were separated for individual screenings/pat downs without asking where our small child should go. There were no bathrooms or concessions in the last section where people were waiting right before boarding the flight."
Pros: "Seats were very comfortable. Is a new Dreamliner from NYC to Amman."
Cons: "Could hardly hear movies on seatback entertainment system-tried both own and their headphones but finally gave up. Also, not a fan of the window shade that only dims-no real shade-light still comes in. Food is not good and drink choices are poor."
Pros: "good service with a friendly crew. clean and comfortable."
Cons: "the food is not good at all (i had the vegetarian meal). the bread roll had mold on it. I would suggest boarding according to seats. when boarding all together you get stuck in line before and inside the plane itself."
Pros: "A 25 minutes of flight- there was no food or VOD"
Cons: "It would have been nice to see the flight info during the dlight on the screens"
Cons: "Please don't delay on boarding"
Pros: "Service, on time"
Cons: "Not much to complain about"
Crew was helpful; food was horrible AND expensive; they had us wait on the tarmac on a bus for nearly 30 minutes; the flight departed more than 90 minutes late and weather was NOT an issue. Miserable really, but at least my luggage arrived and we didn’t die - could have been worse I guess.
The staff is super nice and happily works with everyone in need of something. Prepare to have cash in Euro on you to buy drinks and food.
Wasn’t able to check in online and checkin line at airport took over an hour
Angebote beim nächsten Flug
Here’s the truth / I paid $29 for a flight that lasted 45 minutes - so the experience was short on the plane and the expectations I had, given the price tag, were humble. However the airline was comprised of professional and courteous people. Long on smiles, short on legroom on the Boeing 737-800 - but what else would one expect? Nicely done to the folks at SunExpress.
It was really hot whole the time during the flight
Ticketing was a nightmare! Did the online check in never to receive email tickets and upon arrival at the airport, long lines taking an hour to get your boarding passes then running though security to the gate. The web site was not working, overall We could have missed our flight.
Pros: "The crew was very helpful and definitely went out of there way to help members. The seat had plenty of leg room but the cushion seemed worn."
Pros: "Nice seats, clean spacious airport, nice crew"
Cons: "Flight was a little late which meant I had to take a later train, but otherwise everything was great."
Pros: "Departure and arrival were right on time."
Cons: "The seats were not adjustable. I wasn’t expecting so much comfort anyway but that would be nice."
Cons: "One hour delay and baggage retrieval also took one hour"
Pros: "Super crew en the plane was not full so 3 chairs available. I slept during the flight and very good pilot who made a great landing."
Cons: "Maybe a beter conformation mail about the flight and what’s included like luguage etc."
Cons: "We had were more than 3 hours late"
Pros: "Comfortable and spacious seat allowed me to slee most of the flight!"
Pros: "Nice crews. Flight was on time"
Cons: "There is no instant noodle as in Suncafe (menu)"
Pros: "smooth check in and boarding"
Pros: "I like the competative rates and on time schedule."
Cons: "Lost my luggages"
Pros: "The plane was brand new and the crew were polite and nice. On time flight with a good pilot ."
Cons: "On the boarding card, by mistake the gate was written 308a while it was actually 208a"
Pros: "Short wait"
Cons: "Not enough leg room"
Pros: "1-)Antalya -Almanya .kizima yemek,su,hic birsey vermediniz,para istediniz.2)-Almanyada.Valizlerimiz kald,2gun sonra antalyaya geldim 1Gun bekledi sunexpress old emanetci iletisim out up kargoya vermedi istemedile 10 yeri telefonla arattirip problem yaptilar,3.kargoya verily eve teslim edilmedi kendimiz parayla taxi kiralayip hitting kargodan aldik.$100 tax parayi odedik.3)YINE ALMANYA - ANTALYA UCUSDA YEMEK VERMEDINIZ PARA ISTEDINIZ .BU PASAR SAYGISIZLIK YETERMI.TEBRIK EDERIZ."
Pros: "The employee were professional and nice. Every thing went smooth"
Pros: "Mostly everything was fine with the flight"
Cons: "Have never seen this happen elsewhere, but shortly after boarding, the crew announced they had to do a safety check, which required all the passengers to collect their personal items (i.e. everything from the overhead bins) to hold with them in their seats, as the crew 'checked' the bins and aisles. The procedure didn't seem to delay the flight, but just seemed a little pointless and a waste of effort. Thankfully there wasn't anything found or any other cause for alarm, but it just seemed odd."
Pros: "The lounge"
Cons: "Cancelled flight followed by delayed flight followed by the slowest priority baggage service I have ever seen."
Pros: "Fast amd easy flight"
Pros: "Quik flight"
Cons: "The fiod I requested from the menue was not available"
Cons: "Very bad transfer arriving from Istanbul at Antalya."
Cons: "Very bad transfer arriving from Istanbul at Antalya."
Pros: "Wonderful flight. Everything was Handled well by flight staff"
Cons: "Luggage took a very very long time to arrive. Some prop got their luggage but half the plane was left waiting for about 30 minutes"
Pros: "We got where we were going safely"
Cons: "My knees were actually pressed up against my he seat in front of me even though I had my butt all the way back. So, thankfully I had an aisle seat so I just stuck my knee out to the side...this was a partial solution only as the crew came by at least 5 times on a 2 hour flight with the service cart, smacking my knee each time. No complementary snacks or beverages... not even water. Somewhat surprised that they didn't charge to use the lavatory."
Cons: "1 hour queue to check in due to mixed international flights and not enough desks open. No room in overhead lockers, people seemed to have much more than their allowance. Didn't get to buy duty free items on-board as they ran out of time."
Pros: "Staff was nice"
Cons: "Fight was delayed by about an hour. Information screens at DUS airport did not work. Seat backrests were WAY too short, so I couldn't lean back. My back and neck still hurt because of that!"
Pros: "Cost was reasonable."
Cons: "Often it has delays."
Cons: "Delayed 35 minutes"
Pros: "Good flight overall and crew good"
Cons: "Left half hour late otherwise satisfied"
Pros: "customer service in general.."
Pros: "Plane was veryClean. On time. Staff were very frindly"
Pros: "The price was low, the plane was clean and well kept. Unlike other value airlines, they did not harass me to buy things the whole flight long... One pass through with the food cart if you wanted to buy something to eat, and then peace to enjoy the flight. Both the trip out and the return were on time."
Pros: "efficient boarding"
Cons: "seat a bit worn out. luckily it was a short flight"
Pros: "Everything perfect I Like the sun express"