the airplane was new and nice. the crew and the food was so so
Cons: "Boarding process was not nice. Secondary check up is fine but explanation would be helpful and communication from airport crew was awful."
Pros: "Yes crew was amazing and bathrooms remained clean for entire flight"
Cons: "Take care of your costumers! People smoked electronic cigarettes without any problem during the whole flight, we asked them to stop a few times, the crew didn’t help AT ALL. People were doing hand stand in the isle mid flight, just a terrible zoo. Would pay 200$ more rather then go through this agai"
Pros: "Check in and security process are far from being nuce and effective"
Cons: "The crew in prague airport ( NOT Elal crew members ) were horrible ! They made people pay for carry ons- even though it was under 8 KG , and the size was the correct size..."
Cons: "I may have left my heart in San Francisco, but they left my baggage in Boston!"
Pros: "Friendly crew. Good service and a pleasant flight."
Cons: "Seats were crammed. No TV entertainment. The terminal was at a corner of the airport with no food..."
Cons: "High cost, no seat allocation at check, extra money for a small beg"
Cons: "3 hours late. No food. No reclining seats. A shame of an airline and no cheap tickets neither"
The close the front toilet this is not good . They arive not on time is been delay the dont clean the plain . Poor
flight delay there and back. rescheduled the flight a day earlier
The flight was smooth, the crew were pleasant, This plain had a reclining seats which made the flight comfortable
Very clean and modern, efficient checkin and boarding. Great airline
Pros: "Nothing"
Cons: "On line check in, less queues in the check in process"
Pros: "Everything. The staff was amazing, there was so much room on the plane, it was perfect!"
Cons: "I wish the captain translated to English also"
Pros: "Boarding on time. Clean toilet"
Cons: "Bad service Not even giving water when I ask Seat not comfortable"
Cons: "Hello, After I ordered this flight it was canceled by Israir airlines. I was ordering with another company (TK), and I thought that’s my order with Kayak canceled. A few days before the schedule the flights back and my company made a new reservation for me. When I got to airport i understood that I have two reservations, which it’s mean that we payed twice. I don’t know if you can do something about it, but I expect that you will make an effort to give me my money back. Thanks, Itzhak Ashkenazi"
Cons: "No food served unless u buy. No papers were given for visa so had to wait longer at airpirt after landibg."
Pros: "Nothing special"
Cons: "After the purchase via Kayak I found that the Israir site sell that flight fir $100 less. I consider it a fraud. While chat with Kayak (actually, Priceless) staff was easy, communication withIsrair was terrible. Until the check-in in the airport I didn't know whether the price includes sending a checked bag. Nobody was able to tell me this. Moreover, Priceless representative triet to convince me that the price doesn't include checked bag, while it did. So, I would find myself traveling with carry-on only, and that's unjustified. There is no possibility to do onlibe check-in."