10.0
We got a brand new Audi SUV that had only 9 miles on it. Of course it was fabulous. Only one slight issue, it didn’t have a USB port for my phone. The 2 ports it did have I’ve never seen and I didn’t have an adapter for. If I was on a road trip I would have had to buy one.Reviewed 2023 Jun 02
review from![cheapflights]()
10.0
The car was great and the personal were very helpful.Reviewed 2023 May 16
review from![kayak]()
10.0
Courteous staff, willingness to adjust price due to some inconvenience with navigation system, and for renting a downgraded vehicle. Quentin was very accommodatingReviewed 2023 Apr 30
review from![kayak]()
8.0
Good experience overallReviewed 2023 Mar 11
review from![kayak]()
10.0
all great, price a little steep.Reviewed 2023 Feb 28
review from![kayak]()
10.0
The experience was great. Someone had smoked in our vehicle though which was very unpleasant because we don’t smoke. We didn’t notice as we picked it up because they had just detailed the car and it smelled like cleaning products. We told the person who did the intake on the cars on the return and he was very nice and apologized and reduced the price of the rental for us.Reviewed 2023 Feb 24
review from![kayak]()
10.0
Easy rental for a day trip to CharlestonReviewed 2023 Jan 22
review from![kayak]()
10.0
The hardest part of the car rental experience in Charleston air port is the long walk from the terminal to where the cars are located. Other than that, the whole car rental is a breeze !!Reviewed 2022 Sep 13
review from![kayak]()
6.0
Kristin was great getting us into a nice rental on a very busy day where our particular style was not yet available. The only problem was that after leaving the lot and arriving at our hotel a few miles away, I discovered the gas tank was only 2/5's full. Upon return, they did say they would adjust my account to make up for that. Have not seen it yet but the gentleman gave me the impression that this would be taken care of professionally.Reviewed 2022 Jun 06
review from![kayak]()
10.0
Both pick up and drop off (at different location) worked seamlessly. Car was in great shape. Had some air freshener smell at the beginning that was too floral/sweet for me but it either dissipated or I got used to it. I would definitely recommend Alamo based on this experience.Reviewed 2022 Apr 12
review from![kayak]()
10.0
Car was clean!!! Pick up and drop off we’re easy and staff was super friendly!Reviewed 2022 Feb 19
review from![kayak]()
10.0
Car was new and clean. Process was efficient from rental to return.Reviewed 2021 Nov 20
review from![kayak]()