Book Hertz car rentals in Charleston

Reviews for Hertz in Charleston

Recent reviews

Traveler rating

Excellent

34

Good

11

Okay

13

Mediocre

21

Poor

5

Find reviews that mention:

car was cleanfriendly staff

pick up the carpick up and drop

car availablecustomer service

rented a cargreat experience

wrong locationcredit card

location was closednever rent

6.0

Pick up was great. Drop off was terrible. Awful customer serviceReviewed 2021 Nov 16

review from

2.0

Hertz took the reservations and then didn't have a car for us!Reviewed 2021 Oct 25

review from

2.0

They didn't have a car after taking a prepaid reservation and I still haven't gotten my refund after several callsReviewed 2021 Oct 23

review from

1.9

they did not even tell me they are only open until 12 noon, and never got my car as it was closed. would not even honor my place is line and wouldnt give a car even three days later --horrible experienceReviewed 2021 Oct 12

review from

1.9

Almost $200 in hidden fees!!!!! Be wary.Reviewed 2021 Oct 06

review from

1.9

They didn’t have the vehicleReviewed 2021 Sep 28

review from

1.9

I booked online and received an email confirming the reservation that said “don’t bother call to check the reservation, you are all set”. I got dropped off at the location by someone who was heading out of town. Then the staff member tells me he “doesn’t have the vehicle” even though I can see it in the parking lot. Then tells me actually he can’t rent it to me for the rate I got online. I am stuck now and ask what rate he can rent it to me for… he says he can’t. Worthless! Didn’t offer any help.Reviewed 2021 Aug 28

review from

5.9

Getting the vehicle and returning the vehicle at Hertz was quick and easy. Unfortunately, the car class I had reserved was not available and ended up with a pickup with lots of miles and not in good condition. I was able to get by with it but was not what I was expecting.Reviewed 2021 Aug 05

review from

1.9

Unfortunately, I fell prey to a rental car scam. I’m at a phase of life that has been marred by numerous stressors as normally, I don’t think I would have allowed this to happen but against my better judgement it did. I was contacted by someone from Hertz notifying me that my rental was canceled. I had a confirmation number but they said that it was insignificant there were no cars left. I was advised to call the customer service line and I called the number that was provided. They answered that it was a hertz customer service and I basically was taken for $300 by falling for a promotion they said was active with a pre-load Visa ( Go2Bank). In retrospect it all seems ludicrous that I fell for it but hindsight is 20/20. Needless to say it was an unfortunate and costly situation and one that makes me more cautious about who I do business with going forward.Reviewed 2021 Jul 25

review from

10.0

Same fellow handled us at pick up and drop off, He was outstanding!Reviewed 2021 Jul 10

review from

10.0

Cons:Agent at the airport was a Blessing.Reviewed 2021 Jun 13

review from

2.0

Cons:There was no rental. After making a reservation I got to the Hertz Rental Office at 3025 Ashley Town Center, Charleston, SC and Dave promptly took my information and said we don’t have any cars to rent. He said he’d call me back and I never even received a phone call. Horrible service!!Reviewed 2021 Jun 10

review from

More

• 6.9 /10Enterprise Car Rentals at Charleston
• 4.5 /10Avis Car Rentals at Charleston
• 4.8 /10Budget Car Rentals at Charleston
• 8.9 /10Alamo Car Rentals at Charleston

• What is the most popular rental car from Hertz in Charleston?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Hertz in Charleston.

• How many car rental locations does Hertz have in Charleston?

  Hertz has 4 rental locations in Charleston. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Charleston airport (CHS)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Charleston airport (CHS)?

  Yes