Book Budget car rentals in Charleston

Charleston, SC, United States
16 Aug — 23 Aug
Same drop-off
Charleston, SC, United States
Tue 16.08
Noon
Tue 23.08
Noon
Driver's age:

Pros

" and helpful."(in 1394 reviews)
"Great price, very ."(in 3750 reviews)
" and fast."(in 1394 reviews)

Cons

"Terrible as well"(in 355 reviews)
"Will Budget again!"(in 252 reviews)
"Will Budget again."(in 252 reviews)

Reviews for Budget in Charleston

Overall Rating6.7 GoodBased on 276 reviews
Cleanliness
7.1
Comfort
7.2
Overall
6.6
Pick-up/Drop-off
6.7
Value for money
6.7

Recent reviews

Traveler rating
59
24
26
49
3
Find reviews that mention:
2.0
My appointment was from 1pm to 1pm. 24 hours later. I arrived 20 min early to the counter to start paperwork. When they started the transaction they told me that the bill was 150 dollars more than quoted. I asked why to the female worker and she told me they were airport taxes. That was not acceptable. Finally after 5 min. Manager came out and told me that it was because it was an extra day rental. It was because I came in 20 min before one that caused the issue. They should have checked the times to be sure of their system. They do reservations all day and they couldn't catch this error without a manager being involved. Their house excuse that it was airport taxes for was complete BS! Do better!Reviewed 2022 Aug 06
review fromkayak
2.0
The pickup rental process was extremely confusing and the young lady working it had no idea / training on how to direct all the customers. It took over 1.5 hours to rent a vehicle that we already pre-rented online weeks earlier. The staff were not helpful and absolutely no apologizing about the mess. At one point with two young kids the front lady said valet pickup means you walk around till you find the right car however the license plate number given matches the key set so we had to open doors and review. A gentleman escorted us out rather rudely and the front lady then had to walk around to locate our cars. This was not an isolated incident as 3 families in front of us and the 20+ behind us were all being told the same thing!Reviewed 2022 Aug 04
review fromkayak
2.0
It was never mentioned that this pick up site was off airport and would be closed when we arrived to pick up our vehicle. When we called the number provided there was no way to talk with a person. The “computer” did verify that they had my reservation and confirmed that I would be there, but there was no way to contact anyone or to pick up the vehicle. So we never actually were able to get the vehicle that had reserved. We were fortunate that we had family in town that was able to help us with our situation, but this needs to be made clear so other people don’t have this problem- if you are at an off airport site there are limited hours and you will not be able to get (or return) your vehicle!Reviewed 2022 Jul 26
review fromkayak
2.0
Paid for full size car with full tank of gas. Got SUV with empty gas tank and was told it was full and to return it full or pay.Reviewed 2022 Jul 13
review fromkayak
2.0
We reserved a convertible, but we’re told that none were available when we went to pick it up (due to circumstances genuinely beyond their control). They told us to check back the next morning. I called, and was told that we could exchange our car for a convertible at a location near us, but we would have to wait until noon. At noon, we went to that location, only to be told that they had no reservation for us, and certainly didn’t have a convertible in any case. So, we ended up leaving with the original car several hours later than planned. We then decided to return the car two days early, given assurances when we picked it up that we would not be charged for any days we did not use. When we dropped the car off, there was no-one available to issue a drop-off receipt. When I finally did find an employee, I was told to just leave the keys in the car, and they would just email me a receipt when they checked it in. They ended up checking it in the next day (over 12 hours after I dropped it off) but charged us for the full rental. Very dissatisfied. Will not be renting from Budget again.Reviewed 2022 Jul 11
review fromkayak
4.0
The car had an animal type odor, and the wiper blades were worn out. I had to replace the wiper blades because we were in a location that rain a lot.Reviewed 2022 Jul 06
review fromkayak
8.0
Mitsubishi car was sub par at best. Budget rental and staff were great thoughReviewed 2022 Jul 03
review fromkayak
4.0
When you reserve a rental you expect one to be ready for you when you go to pick it up. Nope…we don’t have anything here for you. We were overbooked is what we were told. Oh, but I guess we have 1 car but you will still be charged for the SUV price. No choice but to do it. Then when we are getting in our car she magically decided there was 1 SUV available for us. What a joke!!Reviewed 2022 Jun 27
review fromkayak
10.0
We got a flat tire and the process involved a ton of being on hold, bring transferred to the wrong department. It was a happy ending, but was hard getting thereReviewed 2022 Jun 26
review fromkayak
10.0
The only thing to comment on was that you really needed another person to help at the pick up counter inside the airport. The line was so long and although the woman behind the counter was working hard to get all the customers helped and on their way, the process took too long. Like I said, she was working hard but folks in line were frustrated to have to wait so long. An additional agent at the counter would have been useful.Reviewed 2022 Jun 13
review fromkayak
10.0
Bill J and others were very helpful. All went fine except the car alarm for lane changing continued to sound all week. Should have been disabled.Reviewed 2022 Jun 12
review fromkayak
2.0
Drop off was great. Pick up in Charleston unacceptable. No one in the garage and only two people at the airport counter. 50 people in line with a very inefficient system. Waiting in line 1hour and others waited longer. Not acceptable at all. Everyone frustrated with no employees around to serve all the reservations. Drop off was easy and great. Should put the same question for both as they are completely different experiences.Reviewed 2022 Jun 07
review fromkayak

Where can I find Budget car rentals in Charleston?

5500 International Blvd, Budget car rentals

Address

5500 International Blvd

Hours

Thursday08:00 - 23:59
Wednesday08:00 - 23:59
Friday08:00 - 23:59
Sunday08:00 - 23:59
Monday08:00 - 23:59
Tuesday08:00 - 23:59
Saturday08:00 - 23:59

Phone

+1 843 552 1771

Address

390 Meeting Street

Hours

Thursday08:00 - 23:59
Wednesday08:00 - 23:59
Friday08:00 - 23:59
Sunday10:00 - 14:00
Monday08:00 - 23:59
Tuesday08:00 - 23:59
Saturday08:00 - 23:59

Phone

+1 843 577 5195

Address

2070 Sam Rittenberg Boulevard

Hours

Thursday08:00 - 23:59
Wednesday08:00 - 23:59
Friday08:00 - 23:59
Sunday10:00 - 14:00
Monday08:00 - 23:59
Tuesday08:00 - 23:59
Saturday08:00 - 23:59

Phone

+1 843 573 9144

Good to know

Most popular location

5500 International Blvd

Most popular car type

Economy

FAQs about renting a car from Budget in Charleston