Book Avis car rentals in Charleston

Reviews for Avis in Charleston

Recent reviews

Traveler rating

Wonderful

6

Very good

4

Good

0

Okay

3

Fair

2

Mediocre

0

Poor

24

2.0

Terrible. Waited in line at desk, paid and headed to garage. Then waited over an hour for a vehicle. No cars and not nice staff.Reviewed 2024 Mar 20

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10.0

They did an excellent job.Reviewed 2023 Dec 28

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8.0

Everything was easy and as-planned. The only thing that wasn’t great was that I didn’t have obvious instructions for the drop off procedure for the small airport I was dropping off the car at. I wish Avis would have sent me instructions for the drop off at my specific location.Reviewed 2023 Nov 24

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2.0

Pros:should’ve have been more courteous send us an email explaining the company has no vehicles before the date of pickup, I lost a day of work thinking my reservation was good but I was told “Life happens “Cons:Notifications or warnings before the date of pickupReviewed 2021 May 18

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8.0

Pros:We received an upgrade car from the one we reserved. Drop off at ATL airport rental car center was quick and convenient.Cons:Pickup at CHS was a little slow. Car had a strong smoker smell, but we didn’t want to delay our trip any further by going back to ask for another one.Reviewed 2020 Sep 06

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6.0

Pros:Pick up and drop off was quick and easy.Cons:Car smelled of cigarette smoke.Reviewed 2020 Jun 10

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6.4

Cons:The car was givenTo us with only a quarter of a tank of gas. The clerk said that he would put this in the computer and we would not be charged for a full tank upon return. He did not document this in the computer. Upon pick up, we noticed several ants crawling out of the ventilation system. When trying to phone Avis to tell them about this and for the potential of exchanging the car, the agent was unable to help us in anyway. She would not put us through to any other customer service agent, And she indicated that she was unable to document this in our record. So, in essence we picked up a car that had only a quarter of a tank of gas and was crawling with ants.Reviewed 2019 Nov 02

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9.6

Pros:Staff at both pick up and drop off were excellent, very polite and helpful. Drop off location in Charlotte was a little difficult to find/notice due to location and store frontage, but figured it out after calling that office.Cons:Drop off location signage.Reviewed 2019 Aug 17

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6.8

Pros:Check in process fairly quick.Cons:Chose to return car with gas full with gas I bought. In the check in process in rental return they added $15.88 for gas. He could not remove it in the lot. Had to go inside and wait in line. She said that because I drove less than 74 miles, it adds that charge no matter. This is not right.Reviewed 2019 Jul 23

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2.0

$700 debit card depositCons:I expected $200 plus rental. WOW. Denied. Stuck on a Sunday with limited options. Had to borrow a friends car. I understand it was my responsibility to check ahead but i rent cars. Never 700Reviewed 2018 Oct 13

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10.0

Pros:The lady @Mansell office was super sweet and knew her customers..and, waited for someone running late,with an EXCEPTIONAL ATTITUDE..so I give this an excellent rating.. the staff at Charlston airport, not as helpful,organized friendly or knowledgeable..I had my reservation and rental policy insurance ready for her to see, and she said" drivers license and credit card" then asked for what I was prepared to show her..Short, slow line..Reviewed 2018 Aug 23

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10.0

Pros:Service friendly. Great price!Cons:NothingReviewed 2018 Jul 02

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More

• What is the most popular rental car from Avis in Charleston?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Avis in Charleston.

• How many car rental locations does Avis have in Charleston?

  Avis has 3 rental locations in Charleston. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Charleston airport (CHS)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Charleston airport (CHS)?

  Yes