Book Alamo car rentals in Helena

Reviews for Alamo in Helena

Recent reviews

Traveler rating

Wonderful

9

Very good

1

Good

0

Okay

0

Fair

1

Mediocre

0

Poor

3

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car was cleangreat service

car availablegreat price

get the carcustomer service

pick up and dropgreat experience

staff was friendly

1.9

Picked up SUV and was told that a crack was in the windshield and it was on back order.I had an appointment so left with the vehicle. I couldn’t believe Alamo would rent with such a large crack. It was in my sight line and I returned it the next day. They only offered me a small Sadan. I ask for a credit of some sort since it was not an SUV that I originally rented. The clerk was very rude. She did state I would receive a 200 $ credit. Will never rent from Alamo again.Reviewed 2021 Sep 26

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5.6

Pros:Friendly staff at the rental car counter inside the airport.Cons:wished the car I ordered (Toyota RAV4) would have been available. Instead I got a Chevy Equinox that was just okay but did not meet my expectations.Reviewed 2020 Sep 22

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10.0

Pros:Nice car,Reviewed 2018 Jul 19

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9.2

Pros:Friendly pickup staff personCons:Not having unlimited mileage....promotion was gor 100 free miles....made me conscious of putting too many miles on the vehicle instead of enjoying the journey.Reviewed 2018 May 02

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2.0

Cons:Cancelled immediately after booking, when I found out about the small print (charging 36 cents per mile... but, although I cancelled early, I was still charged the full amount!!!Reviewed 2018 Mar 24

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10.0

Pros:Very easy pick up and drop off, car was very clean and in good condition. Overall exceeded my expectations.Cons:The rental lot was difficult to access.Reviewed 2018 Mar 23

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8.0

Pros:"Gordon" checked us in and we found him to be pleasant / willing to answer any questions that we had. When I got to the car I noticed a rather large "ding" in the front door, passenger side, which was not noted on the initial paperwork. I brought the ding to Gordon's attention and took a photo. Without any fanfare Gordon noted the damage on our paperwork. Gordon also said he would be available during our rental period should any other needs or concerns arise. His attitude was very much appreciated! :)Cons:We did not like our experience when we returned the vehicle. The lady just had an attitude that shouted "I don't care!" No greeting.. just, "Picking up or dropping off?" No smile.. no "How was the car?" Just, "Got the keys? Want your paperwork?" So we handed in the mileage / gas tank level and were on our way.Reviewed 2017 Jul 26

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10.0

Pros:Fast, courteous service. Friendly staff. Wonderful clean car.Reviewed 2017 May 16

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2.0

No car availableCons:No one was at the counter when we arrived. Waited 20 minutes for clerk to show up. ( she was outside walking) When she arrived there was no apology for us waiting. She then informs us they didn't even have the class of vehicle we had reserved (a large SUV) but they MIGHT get one back the following evening. We had to cancel our entire trip loosing $$$. Will not be reserving a car here again. We were charged a $10 by Alamo fee but did get the rest of money back.Reviewed 2017 Apr 16

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9.2

DropoffPros:Fast on the road at pickup.Cons:Drop off lot is a long way from the counter where you check outReviewed 2017 Apr 09

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10.0

Alamo isn't always great, but it is in HelenaPros:Friendly Nice ride Ice scraper included Price as expectedCons:The rental parking lot needs more signageReviewed 2017 Mar 04

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10.0

Wonderful customer service in HelenaPros:The SUV we rented was clean and in great condition. Also, we had a family issue which prevented us from returning the car to Helena, we were flying out of Bozeman. I called Bozeman Alamo and they we're going to charge me $800 to change. I called Helena and they were sweet, wonderful and worked with me! Excellent customer service!!!!Cons:That the person in Bozeman had no interest in helping me and only wanted to charge me $800 for a change that was less then 20miles away!!!Reviewed 2017 Feb 25

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More

• 5.9 /10Budget Car Rentals at Helena
• 8.1 /10Hertz Car Rentals at Helena

• What is the most popular rental car from Alamo in Helena?

  Intermediate (Volkswagen Jetta or similar) is the most frequently booked rental car type from Alamo in Helena.

• How many car rental locations does Alamo have in Helena?

  Alamo has 1 rental location in Helena. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Helena airport (HLN)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Helena airport (HLN)?

  Yes