Book Alamo car rentals in Helena

Reviews for Alamo in Helena

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Okay

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car was cleangreat service

car availablegreat price

get the carcustomer service

pick up and dropgreat experience

staff was friendly

5.6

Pros:Friendly staff at the rental car counter inside the airport.Cons:wished the car I ordered (Toyota RAV4) would have been available. Instead I got a Chevy Equinox that was just okay but did not meet my expectations.Reviewed 2020 Sep 22

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8.0

Pros:"Gordon" checked us in and we found him to be pleasant / willing to answer any questions that we had. When I got to the car I noticed a rather large "ding" in the front door, passenger side, which was not noted on the initial paperwork. I brought the ding to Gordon's attention and took a photo. Without any fanfare Gordon noted the damage on our paperwork. Gordon also said he would be available during our rental period should any other needs or concerns arise. His attitude was very much appreciated! :)Cons:We did not like our experience when we returned the vehicle. The lady just had an attitude that shouted "I don't care!" No greeting.. just, "Picking up or dropping off?" No smile.. no "How was the car?" Just, "Got the keys? Want your paperwork?" So we handed in the mileage / gas tank level and were on our way.Reviewed 2017 Jul 26

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9.2

Pros:Both pick-up and drop-off places were convenient. A clearer description/explaination of how the drop-off worked - including directions - would have been nice.Cons:My suitcase, which fits as carry-on on the plane, did NOT fit into the hatchback/trunk area of the Toyota Yaris. It worked out ok since I was alone, but could be problematic for someone who had more luggage.Reviewed 2016 Jul 22

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2.0

Cons:Cancelled immediately after booking, when I found out about the small print (charging 36 cents per mile... but, although I cancelled early, I was still charged the full amount!!!Reviewed 2018 Mar 24

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10.0

Excellent experiencePros:Great car, friendly service, great price, flexible for drop off at a different location. Highly recommended.Reviewed 2016 Jan 06

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10.0

Pros:Nice car,Reviewed 2018 Jul 19

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9.2

Pros:Friendly pickup staff personCons:Not having unlimited mileage....promotion was gor 100 free miles....made me conscious of putting too many miles on the vehicle instead of enjoying the journey.Reviewed 2018 May 02

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10.0

Pros:Fast, courteous service. Friendly staff. Wonderful clean car.Reviewed 2017 May 16

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2.0

No car availableCons:No one was at the counter when we arrived. Waited 20 minutes for clerk to show up. ( she was outside walking) When she arrived there was no apology for us waiting. She then informs us they didn't even have the class of vehicle we had reserved (a large SUV) but they MIGHT get one back the following evening. We had to cancel our entire trip loosing $$$. Will not be reserving a car here again. We were charged a $10 by Alamo fee but did get the rest of money back.Reviewed 2017 Apr 16

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4.0

Snow dayPros:Newer truck glad it was a 4x4Cons:Agent didn't have truck ready truck had 3 Iniches of snow on. It about a quarter mile from the terminal! He could have had it cleaned off warmed up and by the door like they do at my home airport in Brainerd Mn! Floor was dirty steering wheel was sticky!Reviewed 2016 Jan 27

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10.0

Pros:Very easy pick up and drop off, car was very clean and in good condition. Overall exceeded my expectations.Cons:The rental lot was difficult to access.Reviewed 2018 Mar 23

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10.0

Wonderful customer service in HelenaPros:The SUV we rented was clean and in great condition. Also, we had a family issue which prevented us from returning the car to Helena, we were flying out of Bozeman. I called Bozeman Alamo and they we're going to charge me $800 to change. I called Helena and they were sweet, wonderful and worked with me! Excellent customer service!!!!Cons:That the person in Bozeman had no interest in helping me and only wanted to charge me $800 for a change that was less then 20miles away!!!Reviewed 2017 Feb 25

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More

• 6.7 /10Budget Car Rentals at Helena
• 9.4 /10Hertz Car Rentals at Helena

• What is the most popular rental car from Alamo in Helena?

  Economy (Ford Fiesta or similar) is the most frequently booked rental car type from Alamo in Helena.

• How many car rental locations does Alamo have in Helena?

  Alamo has 1 rental location in Helena. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Helena airport (HLN)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Helena airport (HLN)?

  Yes