Book Alamo car rentals in Lubbock

Reviews for Alamo in Lubbock

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

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Okay

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Fair

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Mediocre

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Poor

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10.0

Lauren was excellent and explained everything very clear for me to understand. The inside of the car very clean, but the exterior of the car needed to be washed. However, The rental went very smooth. Thank youReviewed 2022 Aug 08

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10.0

Great service at AlamoPros:The entire experience. Easy to work with. Very good customer service and communication.Reviewed 2018 Mar 16

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6.8

Cons:Drop off confusing. No one to ck you in or tell you what to do.Reviewed 2017 Jul 23

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9.6

Pros:Nice new carCons:No one was there when our flight landed. Someone from Enterprise actually got us a car from the National stock. It would be helpful if someone were actually on the lot to assist customers with pick up and return.Reviewed 2017 Jul 20

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6.0

Pros:Small airportCons:Return vehicle in parking lot with no directions to customer. Ride back to terminal to turn key in. Nobody at counter.Reviewed 2017 May 28

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4.0

Cons:There were no clear instructions as to where or how to drop off the vehicle. There was signage directing all car rentals to a lot with spaces numbered and organized by company. No other instructions or personnel were available to indicate where to go or what to do next. A simple sign saying to walk back up the hill to the airport terminal would have sufficed. There were five other people wandering around asking each other if anyone knew where to go. I had to call the Alamo phone line three times before someone could help me with instructions. Overall, the Lubbock location needs vast improvements to customer care.Reviewed 2017 May 22

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10.0

Very easy, great service!Pros:The return location is a little confusing - you have to drop the car at the rental return lot then go up to the airport to turn in the keys - but I figured it out easily. A man met me in the lot to drive me up to the airport, which was very nice. & When I got inside I just dropped the keys to the employee at the counter & went on my way. Super easy, & they were very friendly! Would definitely recommend & use again!!!Reviewed 2017 Jan 17

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10.0

Great!Pros:Turning in the car was just as quick and easy. Great customer service!Reviewed 2016 Dec 23

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6.4

Pros:The car was nice and the CSR was pleasant.Cons:The cars were parked way too far from where you pick up the keys and it was kind of confusing to find my vehicle.The underage driver fee is ridiculous.Reviewed 2015 Dec 14

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• What is the most popular rental car from Alamo in Lubbock?

  Economy (Kia Rio or similar) is the most frequently booked rental car type from Alamo in Lubbock.

• How many car rental locations does Alamo have in Lubbock?

  Alamo has 1 rental location in Lubbock. Take a look at our Alamo rental location map to find the best rental cars near you.

• Does Alamo have a car rental location at the airport: Lubbock airport (LBB)?

  Yes

• Does Alamo offer shuttle or airport pick-up services from Lubbock airport (LBB)?

  Yes