Pros: Clean car.
Cons: Customer service was terrible.
Pros: Car was great and reliable
Cons: The employee was condensencing when they became aware of my age (<25)
Pros: Everything at Avis is excellent. Great service, affordable prices, and clean cars.
Pros: The staff in Lubbock was friendly. The staff in Dallas rushed me however they took care of business.
Pros: The Avis staff was assume. We received updates from Premium to minivans. That was a big plus!!
Pros: the mazda3 was a very nice car to drive...almost new (11K miles)
Cons: My flight was very late (over 3 hours). When I landed at 1:00 am and got to the counter, all the other rental car places had a tired looking person staffing the desk. Not Avis, they apparently dip out at 11:00 on the dot. When I called their customer service line, I dealt with a very rude person who told me it was my fault because I missed the time when I was supposed to pick up my rental. Thank god for another rental company who was able to get me a car.
Wonderful experience with small Avis in Lubbock, TX
Pros: Easy pick up, even easier drop off. 2017 Dodge Caravan was exactly what we needed for our trip. Avis's agreement with tollways in the Midwest (OK, IL, etc.) made it very easy to travel and pay the tolls compared to previous experiences we've had on trips using these roads. Really appreciate that little perk.
Cons: Everything worked like a charm. Nothing went wrong for us. Vehicles can be fickle, but they appear to keep this one in good shape so it gave us no trouble.
Pros: Easy pickupnotjing
Pros: I never made it to Avis in Lubbock.
Pros: Great service!
Cons: Car had a problem and I had to drive 60 miles because your customer service stated that was what I had to do. I was given a smaller car.
When I turned the car in, they attempted to charge me an extra 34 dollars for gas. No explNTion but it took them 15 minutes to get it right and the proper receipt.
Avis has 2 rental locations in Lubbock. Take a look at our Avis rental location map to find the best rental cars near you.