Guest reviews
Overall rating
7.9
Good
Based on 12 reviews
Cleanliness
7.6
Comfort
7.8
Pick-up/Drop-off
8.1
Value for money
8.0
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Pros
""Easy drop off, friendly service.""
(in 1963 reviews)
"Staff friendly & very helpful."
(in 2020 reviews)
"reliable flexible good customer service."
(in 556 reviews)
Cons
"I didn’t even get the car."
(in 2541 reviews)
"You don't accept debit cards"
(in 2455 reviews)
Recent reviews
Traveler rating
3
2
0
0
2
Find reviews that mention:
customer service
car was clean
great car
pick up and drop
friendly staff
quick and easy
great price
great service
great experience
picked up the car
car available
return the car
great value
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8.0
Pros: The courteousness and promptness
Cons: Do what you have been doing... Be Customer focused, transparent in charges and continue the ease of check-in and check-out at drop off. Thanks
review from
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10.0
Pros: The staff at Peoria airport are awesome so friendly they take care of your every need and more.
Cons: It was literally perfect
review from
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2.0
Cons: They had no cars. You can book online but good luck, its like they show cars available in case one comes in, but they don't.
review from
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6.8
Pros: People were nice and accommodating.
Cons: The car was cleaned but had a ton of stains which made the car look gross.
review from
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10.0
Pros: The car was a Hyundai Sonata and it was great. The car had great gas mileage also.
review from
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2.0
No Credit Card: Big Problem
Cons: Wasn't allowed to rent a car because I do not have a major credit card, even though I had already pre-paid for the entire rental up front. Ended up leaving without a rental car, causing my trip to be ruined.
review from
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10.0
Pros: Easy pick up and drop off
review from
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Does Alamo offer shuttle or airport pick-up services from Greater Peoria airport (PIA)?
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