Guest reviews
Overall rating
9.0
Excellent
Based on 10 reviews
Cleanliness
9.4
Comfort
9.2
Pick-up/Drop-off
9.0
Value for money
8.8
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Pros
"staff very helpful and friendly."
(in 779 reviews)
"Very easy pickup and dropoff."
(in 882 reviews)
"And friendly customer service staff."
(in 213 reviews)
Cons
"Car smelled like cigarette smoke!"
(in 116 reviews)
"Clerk said no cars available."
(in 1799 reviews)
"Customer service was the worst."
(in 163 reviews)
Recent reviews
Traveler rating
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0
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great experience
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9.6
Pros: Drop-off very easy.
Cons: The car they provided was very different than the car I reserved. I reserved a Mercedes Benz C-class. When I arrived, they told me that they don't stock any Mercedes Benz sedans. So, this wasn't an instance where the car was rented to someone else; they just didn't have the car they advertised.
review from
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8.4
New Car
Pros: It was a new car (Twingo) and small enough for handling the narrow roads of the cities and winding Vinyard single lane roads.
Cons: There were no road signs saying where to return the car at the large Lyon Parreche railway station. Very stressful.
review from
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10.0
Great car!
Pros: The lady was very helpful and was easy to communicate with given our language differences. Once we decided to get the GPS she upgraded the car to one with GPS built in rather than using a hand held unit.
review from
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10.0
Very nice bilingual customer service agent at train station
Pros: Helpful tips on car use, upgrade features, and travel guidance.
Cons: All good!
review from
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8.0
Competent, friendly - GPS not working
Pros: long drop off/ pick up hours, unusually friendly, competent and helpful for French staff.
Cons: GPS problems.
review from
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8.0
Great last minute rental
Pros: I liked that I was able to grab a last minute rental in France, for a fairly reasonable rate.
Cons: I think the rates for liability (should you choose them) were a bit excessive and seemed like I was being upcharged to get very basic coverage.
review from
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- Mini rental cars from Avis in Avignon are around 29% cheaper than other car types, on average
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