8.0
We had to wait about 20 minutes for someone to come to the counter. We were at least first in line by the time they came back. Someone from another car rental kiosk said they were moving cars and would return. Everything else was pretty good. It was a little difficult to find the car, but we eventually figured it out.Reviewed 2023 Oct 12
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4.0
Cons:The gas tank could have been filled rather than half empty and the license tans could have been legal. They expired two months back and I worried about being stopped the whole time for expired plates.Reviewed 2021 May 12
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2.0
Pros:Vehicle was fine until it rained. Tires were bald and it was a danger on the roadCons:Replace the tires before someone is seriously hurtReviewed 2019 Feb 16
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5.6
Bait and switchPros:Not muchCons:Lack of flexibility at pick up.Reviewed 2018 Sep 20
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2.0
TerribleCons:They wouldn’t let me have the car bc my card I’d prepaid in full with was a MasterCard debit card (instead of a credit card), & also bc my return flight location didn’t match the location I was dropping off the rental car. The man a the counter said he couldn’t refund me, but gave me a 1-800 number to call instead. I spent about an hour on the phone during my vacation trying to get refunded. One time I was on hold for 20 minutes and the lady accidentally disconnected our phone call, so I had to call & go through the entire process again.A rental car company two counters over was more than happy to rent to me with my debit card & return flight that didn’t match the car drop off, with a price considerably less than Avis’s. I will never rent from Avis again.Reviewed 2018 Jul 31
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10.0
Easy DropPros:Simple drop-off. Took less than 5 minutes. Drop-off was at airport.Cons:Nothing.Reviewed 2017 Aug 15
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9.2
Excellent rental servicePros:The agent recognized the hatchback we had been assigned would be a tight squeeze with our car seat and luggage. she gave us complentary upgrade and sent us happily on our way!Cons:I did not like the previous passengerReviewed 2017 Jul 23
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10.0
Pros:Great rate on the car that was exactly what I needed.Cons:Would have loved for it to have included EZPass access.Reviewed 2016 Sep 06
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