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2.0
When I signed up the charge was to be $478.42. When my bill came they changed the return date, then charged me for an extra date. The final bill was $711.61.Reviewed 2022 Oct 23
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2.0
Avis closed at 4p.m., just before our plane arrived. No one told us in advance that Avis would be closed. We could not get anyone on the phone to explain the situation that day or the next. Priceline charged us a $50 no show for not showing up. We showed up, Avis did not.Reviewed 2022 May 14
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8.0
The pickup process could have been a bit better. The car was pulled up to the curb and sat there without knowing if it was for you or not. Process could be a little better defined.Reviewed 2022 May 05
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10.0
When the airlines failed to inform us of a cancelled flight and we had to scramble to find a way home, Avis was very considerate of our predicament and discounted our change to drop-off location with a greatly discounter fee. Avis, we will be back!Reviewed 2022 Apr 22
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8.0
The staff that I picked up the car from was super kind. We did call ahead before the pickup and asked to pick up the car a day later and they said that would be ok. when we called the day of the pickup they were unaware of the pickup day switch. they were very accommodating though and hooked is up with another car. all good!Reviewed 2022 Feb 09
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2.0
Our flight plans changed drastically due to airline delays and the only way to avoid cutting our vacation short by several days was to fly to a different airport. We attempted to change the reservation with Avis only to be told it would be hundreds of dollars more for the same car for the same number of days. We cancelled and rented from another provider for a price comparable to the original Avis reservation.Reviewed 2022 Jan 24
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1.9
Avis blew me off and didn't have a car for me. Wtf?Reviewed 2021 Sep 28
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7.9
Airport not well marked for rental car pickup only for drop off.Reviewed 2021 Aug 02
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10.0
Cons:New Subaru, autonomous driving made my trip so easier!!Reviewed 2021 Apr 05
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8.0
Pros:Quick pickupCons:No walk thru inspection before taking car rentalReviewed 2021 Mar 04
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10.0
Pros:Very friendly and helpful. They dug out the car after a snow storm without complaint. Had the car ready to go.Cons:I was not familiar with the car, a little tutorial would have been the cherry on top. Otherwise, it was a positive experience.Reviewed 2021 Jan 31
review from![kayak]()
2.0
Pros:Nothing. They didn't have a car for me. I booked online, I payed the deposit, I showed up to pick up the car and they told me they didn't have anything for me, that they wouldn't honor my booking, wouldn't refund my deposit, and I was forced to spend $250 to buy a ticket for a 26 minute flight.Cons:Everything. Having the car that I booked, and if not, refunding the deposit.Reviewed 2020 Oct 06
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