Book Hertz car rentals in Flagstaff

Reviews for Hertz in Flagstaff

Recent reviews

Traveler rating

Wonderful

11

Very good

5

Good

2

Okay

2

Fair

2

Mediocre

0

Poor

18

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car was cleangreat experience

rented a carwrong location

friendly staffcar was dirty

pick up and droplocation was closed

2.0

The Hertz process for extending your vehicle is very difficult - anything after 6pm is very difficult to contact support and speak with an actual human - the automated call center is extremely frustrating as it continuously prompts you deal with it online, and when trying to do online bookings/ vehicle rental extensions, it routes you back to call the same call center number -UGH what a nightmare! Ended up charging me for 2 extra days - smacking me with huge overage fees and additional $200 deposits. All other parts of this rental experience were relatively nice.Reviewed 2022 Oct 03

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4.0

The service at hertz could have been better. The women behind the desk didn’t explain a lot. I found out that I had paid a additional 250 dollars. I had to find out myself that I get this money back when returning the car. It was nice if they had told this to me.Reviewed 2022 Oct 03

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2.0

They told me to cancel my reservation and get a new one at the counter. I didn't realize that I couldn't cancel, so now I've paid for it twice. I need a refund.Reviewed 2022 May 06

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2.0

Cancelled car. No others cars were available to be picked up on arrival. The tried in my international mobile which was not In use. An email would had been appreciated.Reviewed 2022 Apr 17

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8.0

Stay open later in the evenings would have been nice. Our airplane arrived around 9 pm it would have been nice to have gotten the CR then rather than coming back to airport the next day.Reviewed 2022 Apr 16

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10.0

The “Jetta” or similar was not ready as I got there a bit early so they put me in a black convertible Mustang! It was a wonderful unexpected surprise!Reviewed 2021 Nov 05

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10.0

We liked that the counter was right in the airport and close to the baggage carousel. We loved that it was easy to get our car from the lot.Reviewed 2021 Nov 02

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8.0

The car was a mustang convertable which is fun of course but a 2 door and with a smallish trunk and inappropriate for dirt roads 😂 My only complaint really is we were charged an extra unexpected $30+ airport tax at check inReviewed 2021 Oct 24

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10.0

I missed my connecting flight and couldn't pick up the car on time. Due to a full-day tour that I scheduled for the 2nd day, I couldn't go get the car till the 3rd day. Their policy is that they would hold the car for 24 hours but then nothing is guaranteed afterwards. The person at Hertz Flagstaff location who helped us managed to get us a car even though the kind we booked was not available anymore. The car we ended up having is really fun to drive and we had a great time for the remainder of the trip!Reviewed 2021 Oct 23

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10.0

I would definitely rent from Hertz again I arrived late in Flagstaff and they closed at 4 pm so I took a taxi to my hotel and the next morning they came and got me from my hotel. Hertz was awesome thank you for everything. Their employees were very kind and courteous people.Reviewed 2021 Aug 14

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10.0

Pros:friendly and efficient staffReviewed 2020 Oct 29

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7.2

Pros:Once I got my car, it was a better make/model than what I had reserved.Cons:Unfortunately, even though I had a reservation, there were no cars available when I went to pick up and I had to wait for 2 hours! This has apparently been a problem in Flagstaff for weeks, no inventory. I feel bad for the staff since its outside of their control, but WTF.Reviewed 2020 Oct 19

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• What is the most popular rental car from Hertz in Flagstaff?

  Intermediate (Mazda CX-5 or similar) is the most frequently booked rental car type from Hertz in Flagstaff.

• How many car rental locations does Hertz have in Flagstaff?

  Hertz has 1 rental location in Flagstaff. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Flagstaff Pulliam airport (FLG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Flagstaff Pulliam airport (FLG)?

  Yes