Book Hertz car rentals in Flagstaff

Reviews for Hertz in Flagstaff

Recent reviews

Traveler rating

Wonderful

5

Very good

3

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

4

2.0

The Hertz process for extending your vehicle is very difficult - anything after 6pm is very difficult to contact support and speak with an actual human - the automated call center is extremely frustrating as it continuously prompts you deal with it online, and when trying to do online bookings/ vehicle rental extensions, it routes you back to call the same call center number -UGH what a nightmare! Ended up charging me for 2 extra days - smacking me with huge overage fees and additional $200 deposits. All other parts of this rental experience were relatively nice.Reviewed 2022 Oct 03

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4.0

The service at hertz could have been better. The women behind the desk didn’t explain a lot. I found out that I had paid a additional 250 dollars. I had to find out myself that I get this money back when returning the car. It was nice if they had told this to me.Reviewed 2022 Oct 03

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10.0

The “Jetta” or similar was not ready as I got there a bit early so they put me in a black convertible Mustang! It was a wonderful unexpected surprise!Reviewed 2021 Nov 05

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10.0

We liked that the counter was right in the airport and close to the baggage carousel. We loved that it was easy to get our car from the lot.Reviewed 2021 Nov 02

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8.0

The car was a mustang convertable which is fun of course but a 2 door and with a smallish trunk and inappropriate for dirt roads 😂 My only complaint really is we were charged an extra unexpected $30+ airport tax at check inReviewed 2021 Oct 24

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10.0

I missed my connecting flight and couldn't pick up the car on time. Due to a full-day tour that I scheduled for the 2nd day, I couldn't go get the car till the 3rd day. Their policy is that they would hold the car for 24 hours but then nothing is guaranteed afterwards. The person at Hertz Flagstaff location who helped us managed to get us a car even though the kind we booked was not available anymore. The car we ended up having is really fun to drive and we had a great time for the remainder of the trip!Reviewed 2021 Oct 23

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10.0

Pros:friendly and efficient staffReviewed 2020 Oct 29

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7.2

Pros:Once I got my car, it was a better make/model than what I had reserved.Cons:Unfortunately, even though I had a reservation, there were no cars available when I went to pick up and I had to wait for 2 hours! This has apparently been a problem in Flagstaff for weeks, no inventory. I feel bad for the staff since its outside of their control, but WTF.Reviewed 2020 Oct 19

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2.0

Pros:Staff was nice but had no cars and blamed it on corporateReviewed 2020 Oct 13

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2.0

Pros:NothingCons:Didn’t even get a car from Hertz. When I arrived the attendant told me “they had no cars” so I guess my reservation was useless. Attendant wasn’t helpful or offered anything, so I was stranded with no car at the airport. Was able to scramble and get a car last minute with another agency at triple the price. Never using hertz again, serious headache.Reviewed 2020 Sep 22

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2.0

Pros:NothingCons:I did not even get a car from Hertz. When I arrived at the airport they did not have “any cars” even though I had reserved one. The attendant wasn’t helpful and didn’t offer me anything, in other words I was stranded with out a car. Thankful I grabbed a car last minute with another agency. What a head ache. Never using Hertz againReviewed 2020 Sep 22

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6.4

Pros:After hour dropoffCons:Fees and other expenses at the counter. Misleading!Reviewed 2019 Nov 25

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• What is the most popular rental car from Hertz in Flagstaff?

  Supplier choice (Class Special Car or similar) is the most frequently booked rental car type from Hertz in Flagstaff.

• How many car rental locations does Hertz have in Flagstaff?

  Hertz has 1 rental location in Flagstaff. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Flagstaff Pulliam airport (FLG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Flagstaff Pulliam airport (FLG)?

  Yes