Cons: I reserved through Kayak for $35/day. The final bill was for over $100/day.
Pros: Really nothing.
Cons: They tried to give us a car under the category we had rented. when we asked to change, the staff wanted us to pay more for a car full of cigarete smell because "there is no other car". after more than an hour negotiation, they agreed to give us a new car which was all the times at the parking. Also the staff in the picking/dropping point is really unhelpful, all the times smoking and no attention to customer at all.
Pros: The service from the guy at Milan's office and a better option that he gave to me
Cons: Cleanliness of the inside of the car
Cons: Better directions to get to the rental office and get the paperwork
Pros: The car rental location was closed! Despite making the reservation months in advance, I was never notified of this closure!
Cons: I should have been told that the car rental location was going to be closed.
Cons: Avis was closed at 730 am and I didnt know where or how to drop off the car it was a terrible experience
Pros: we were given a much smaller car than we asked for. when we asked them for a car the size we ordered and we were told take it or leave thats all they had. they made no effort to at all to find us another car. we asked for a refund, they told us to go upstairs as they couldn't do it from their office, well, imsure you can guess what happened because nobody seemed to know what they were doing. so no refund and a most horrible start to our vacation. so we ended up paying for a car we didn’t have .
Cons: poor customer service.
Cons: Tank was not full when we received the car; the agent tried to trick us into upgrading for a good price, only to discover that the charge would have been double that of the car reserved.
Pros: The staff was not helpful at all. They wanted to persuade us to break the deal bought through This website and sing a new agreement which was at the end much more expensive.
Pros: Nice car, but smaller than what was promised
Cons: Drop off was difficult without any help. Cost was much higher than estimated originally
Pros: Their printers were broken and the actual car pickup is several blocks away. They give you a printout with directions and send you across multiple intersections and steep ramps to get to the -1 level. It's probably the worst / sketchiest car rental I've made and I've rented all over the world.
Pros: Friendly staffer at malpensa airport.
Cons: After hours Key drop box at canazei office. Also, was disappointed to have rented automatic Audi a3 or similar and getting a manual fiat 500.
Economy (Opel Corsa or similar) is the most frequently booked rental car type from Avis in Milan.
Avis has 13 rental locations in Milan. Take a look at our Avis rental location map to find the best rental cars near you.