Book Avis car rentals in Tel Aviv

Reviews for Avis in Tel Aviv

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Traveler rating

Excellent

9

Good

6

Okay

9

Mediocre

16

Poor

0

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get the carcustomer service

car was cleandrop off location

car availablegreat experience

next daypick up and drop

friendly staffcar smelled

4.0

If they gave me the car I paid for would have been happy but they didn’t and they are rude at the office in the airportReviewed 2022 May 02

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4.0

I am familiar with Israelis and the lack of good customer service but I was very disappointed when we dropped off the car at how bad the customer service was in general. The car was fine. It came filthy on the outside which I didn’t care about but when the brushed away some dirt they tried to tell me I had an accident. It is disappointing that the people at the desk couldn’t lift their eyes from the computer screens to talk to a customer like a person.Reviewed 2021 Nov 01

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4.8

Pros:Drop off was great; Shuttle to airport from drop off was quick.Cons:Not trying so hard to up sell me on Insurance. Also, when I came back to the counter to upgrade the car, the staff made it very uncomfortable. In fact, the Salesperson quoted me $20 per/day which I accepted, only to have his Manager say $30 per/day is the lowest he can do...Car was great but getting the initial paperwork completed was an poor experience.Reviewed 2020 Jan 04

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9.2

Pros:The stuff and service was very good, when you could reach them.Cons:The main problem is the long wait on line to have an answer to a question. We had 2 issues:1st ,our pick up branch at Hayarkon Street in Tel Aviv, had some problems with their phones and computers,so it took is over an hour to reach someone to solve quite simple problems ( change of the pickup time, and a day later when we had a question about the payment,we were transferred from one employee to the other until someone agreed to listen (before trying to transfer the call again)and we got the answer in 30 seconds. 2. We got an excellent and the most fuel efficient car we experienced-Reno Clio-(thanks to the very nice guy at Hayarkon branch!).after 2 days of driving we noticed that the analogical fuel meter didn't even stir. We called to ask - but the very nice lady who tried very hard to help, didn't have the answer. We drove to a closest branch to us -Holon-to find that it closed down 3 years ago (why nobody bother to update your Google sites??). Than,since no one could explain what happens,we drove to Rishon Le Zyyon , an extremely busy location,no parking at all, where the local guy in 5 minutes explained the efficiency of the car,how the meter works,-and was very surprised that no one could explain it to us over the phone,and save us 1.5 hour and worry. Can you please,guys,train your phone center stuff a little bit in basic mechanics of the cars you rent out?Reviewed 2019 Nov 02

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2.0

Pros:NoCons:HonestyReviewed 2019 Oct 04

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2.0

Pros:The price that was charged was different from the price that I was quoted. Tried to resolve dispute over the phone - unsuccessfully. In spite of multiple phone call to AVIS Israel issue has not been resolved during 30 days of stay. At checkout, supervisor promised to take care of it. Still waiting..Cons:Provide honest and transparent quote online including ALL costs and show the options, especially for insurance, will make the booking process easier and save aggravation later on. Show all the taxes and mandatory costs. Sugar coating the price online … then sticker shock at the counter doesn't workReviewed 2019 May 04

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8.0

Pros:Staff was friendly, everything went as planned. They said they did not have car size I reserve, so they offered to upgrade to larger car. After my refusal, they found correct size in seconds. Not sure how to consider this process. They just could offer an upgrade without pressure.Cons:Tires were significantly underinflated which affected handling, comfort and likely gas mileage. Had to find gas station along my route to pump them to correct pressure. I tried three gas stations until found the one that had working pump. They could check car before renting out.Reviewed 2019 Feb 03

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2.0

Cons:This car rental cost twice what kayak told me to anticipate paying, due to unforeseen taxes, insurance, etc. Really, really annoying.Reviewed 2019 Jan 31

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10.0

Pros:yes, people did their job well. No issues.Cons:no, was just what I expected.Reviewed 2019 Jan 29

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10.0

Great car rental location for a foreigner!Pros:Unlike most other Israeli rental companies, the staff was knowledgeable, efficient and gave a clear explanation of all costs (insurance, etc.). Very professional and pleasant experience.Reviewed 2019 Jan 09

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7.6

Nice cars just NO clean insideCons:NO clean insideReviewed 2019 Jan 06

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2.0

Cons:Customer service Old car Car return different location biggest problem next time I’m going to hertzReviewed 2018 Oct 15

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• How much does it cost to rent a car from Avis in Tel Aviv?

  On average a rental car from Avis in Tel Aviv costs ₪389 per day.

• What is the most popular rental car from Avis in Tel Aviv?

  Compact (Fiat Tipo or similar) is the most frequently booked rental car type from Avis in Tel Aviv.

• How many car rental locations does Avis have in Tel Aviv?

  Avis has 2 rental locations in Tel Aviv. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Ben Gurion Intl airport (TLV)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Ben Gurion Intl airport (TLV)?

  Yes