2.0
not all the damn hidden fees that showed up after i already paid what i thought was the priceReviewed 2023 Aug 25
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10.0
Super smooth experience. RecommendReviewed 2023 May 01
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8.0
too expensive but otherwise great carReviewed 2022 Jul 21
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8.0
Car smelled like cigarettes but the car was nice otherwise. Decent price.Reviewed 2022 Jul 04
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10.0
Great price, helpful staff, zero problems.Reviewed 2021 Oct 18
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3.9
I arrived to pick up the car with enough room on my credit card to pay for it and then I was informed I needed to have an additional $200 available on the card in order to get the car. This was never disclosed to me. Luckily I was able to fix it on the spot otherwise the trip would have been ruined before it even started. Additionally after I got the rental documents I was informed there was no customer parking so I had to leave without the rental car go find a place to park my car and walk back to the facility to pick up the rental. After finally getting to the car the exterior was dirty but more concerning the interior clearly had not been wiped down at all. In this day in age of covid-19 that practice is unacceptable and irresponsible. I had to drive to my house before going where I needed to go so I could sanitize all the touch surfaces inside the car. Between having to walk back to the facility after finding parking and having to stop and clean the car I was behind on my schedule. The car itself performed as you would expect for a new vehicle with only 25,000 miles on it. The person behind the counter was polite and performed her job as you would expect.Reviewed 2021 Aug 02
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9.2
Pros:The staff at the pick up in Rhode Island was excellent. During COVID seeing/interacting with others can be stressful and the space was exceptionally clean, and I feel like they are handing the pandemic with ease. I will not hesitate to do this rental again a few times while I am not flying.Cons:The car itself had previously had a smoker in it. Not much anyone can do about that, it clearly had been cleaned and aired out, but I could still smell it. Is renting a smoke free car an option?Reviewed 2020 Sep 01
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9.6
Pros:Car was clean and drove well. Great gas mileage on vehicle. Staff was helpful and pick up and drop off were fast.Cons:If the staff didn't try to keep up-selling us on bigger or more expensive cars and features. Probably a required part of their job, but we just wanted to pick up the car we reserved and go. Staff was very friendly though.Reviewed 2019 May 13
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10.0
Pros:The clerk at the counter in the airport could not have been more helpful in comparison to the clerk at the priority booth in the parking garage who could not have been any less helpful and had no interest in our referral to the advertised vehicle we had reserved. The second employee went out of her way to verify the details of a minivan we needed to rent to move some items. She was terrific.Reviewed 2017 Aug 20
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10.0
Very goodPros:I was offered a brand new fully loaded Subaru Outback. Very very nice! And great low price!Reviewed 2017 Jun 22
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