Pros: Friendly staff
Cons: Outrageous fee for rental extension.
Pros: The staff was very nice. The parking garage is NOT user friendly unless perhaps you are traveling by plane. I was dropped off by car at the front of the building. The elevator only goes to the third floor. Finally found a person who looked employed there, he informed me I was wrong. Then directed me to a different elevator that did indeed go to 4th floor. Did see Avis but did not see Budget except for a booth. Went over there who told me Budget is where Avis is. Would have liked some indication of where things are located so I did not have to wonder around a parking garage feeling lost.
Cons: I would LOVE to see some simple hints for using each car. After multiple times "pushing" start button the dashboard finally said step on the brake while pushing start. Then I could not find how to open the gas tank. Moving the side mirrors. Opening the rear door on the SUV. All these modern updates are very nice, once you know how they function!. No user manual in glovebox. Even a simple laminated card somewhere would do nicely.
Pros: yes staff was great
Cons: At the time of pick up the car was not cleaned. The windows were so dirty I had to clean the drivers window.
Pros: Car smelled like weed, lady at office was rude. Terrible experience.
Pros: People were friendly.
Cons: Give your price at booking! I get the bill and I was told it would be $110. And at the end it’s $200. Very bad business practices.
Cons: Car was a junker. Had to stop and add oil because of flashing emergency light. Brakes were horrible. Shaking and pulling.
Folks were nice but the car sucked.
Pros: The staff was very friendly. He showed me and asked if I need help with upgrading the car or with anything else. The drop off is really easy and fast.
Cons: It would be better if I can rent any types of cars without age limit or with too many requirements especially for people who are coming from other countries. I am a student and I had to visit four or five enterprise places with Uber which kills my time and money because of too many requirements.
Double check the contract
Pros: Drop-off attendant was able to correct and override problems quickly.
Cons: DOUBLE-CHECK THE CONTRACT: Pick-up clerk failed to select pre-paid fuel, nearly causing $180 in fuel charges at drop-off time.
Called budget for a reason
Pros: Very little, and I’ve rented many cars in the past.
Cons: The car. Horrible, rattled, and was dirty. Not to mention it smelled like smoke and cheap perfume. The check in/pick up process, AWFUL. It’s 2018. I reserved a car online. I should be able to just go. The drop off, incredibly rude service. Guy barely spoke English and didn’t converse. The price. Budget?! It was $100 for 4 hours. 4 hours! Why?! Never again budget.
Everything went smoothly
Pros: I liked how easy and fast was the process. I was given very comfortable car that contributed to my unforgettable vacation.
Pros: All good
Never got the car
Budget has 3 rental locations in Warwick. Take a look at our Budget rental location map to find the best rental cars near you.