Pros: The car itself.
Cons: The fees and taxes portion of the original contract I paid for when I picked up the vehicle. Upon return of the vehicle I had to pay the same fees and taxes again. Also, how dare that you charge 15.00 for each toll on top of the state toll charges and the 15. each toll was alot more than each toll. I will never use thrifty again and will post negative reviews each and every place i can on a daily basis.
Pros: Staff was quick and courteous, but not personal.
Cons: I felt like I paid a lot for the car, including insurance.
Pros: I believe my bill might have been incorrect
Cons: Better explanation of fees
Cons: this was a SMOKING CAR, awful I don't smoke
Cons: Car was filthy. Never cleaned, smoke smell, literal spit on door, unclean surfaces throughout... During a pandemic.
Pros: yes friendly and easy to complete rental
Pros: Staff was helpful and courteous. The process was easy and quick. In & out.
Cons: Reserved a mid-size with a trunk, forced free upgrade to a small SUV with no trunk (exposed luggage, worse milage).
Inconvenient - didn't spoil my trip because we could leave luggage in rooms, but could have been terrible.
The upgrade was an unacceptable surprise. I expect to get what I reserved.
Pros: Check-in staff was great as was the return staff. No problems.
Cons: I am 6’3 235lbs and the seat was not particularly comfortable - had some kind of hip/lumbar support that was narrow (Nissan Sentra)). Other than that, car met all of my expectations. Thrifty was excellent.
Cons: the car smelled of mole, the back window went down and would not go up, the car was dirty
Cons: Was not disclosed about an upcharge for the airport . These charges only apply if you flew in to PVD in the last 7 days. Clerk says its in the fine print. Why not disclose upfront when making the reservation in plain terms? Its like bait and switch at the counter. Terrible business practice.
Thrifty has 2 rental locations in Warwick. Take a look at our Thrifty rental location map to find the best rental cars near you.