4.8
Pros:The car itself.Cons:The fees and taxes portion of the original contract I paid for when I picked up the vehicle. Upon return of the vehicle I had to pay the same fees and taxes again. Also, how dare that you charge 15.00 for each toll on top of the state toll charges and the 15. each toll was alot more than each toll. I will never use thrifty again and will post negative reviews each and every place i can on a daily basis.Reviewed 2020 Aug 31
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6.8
Pros:Staff was quick and courteous, but not personal.Cons:I felt like I paid a lot for the car, including insurance.Reviewed 2020 Aug 10
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5.2
Pros:I believe my bill might have been incorrectCons:Better explanation of feesReviewed 2020 Jul 13
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5.2
Cons:this was a SMOKING CAR, awful I don't smokeReviewed 2020 Jun 26
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3.6
Cons:Car was filthy. Never cleaned, smoke smell, literal spit on door, unclean surfaces throughout... During a pandemic.Reviewed 2020 May 05
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8.0
Pros:yes friendly and easy to complete rentalCons:nothingReviewed 2020 Feb 01
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10.0
Pros:Staff was helpful and courteous. The process was easy and quick. In & out.Reviewed 2020 Jan 06
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10.0
Pros:Check-in staff was great as was the return staff. No problems.Reviewed 2019 Nov 27
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9.2
Cons:I am 6’3 235lbs and the seat was not particularly comfortable - had some kind of hip/lumbar support that was narrow (Nissan Sentra)). Other than that, car met all of my expectations. Thrifty was excellent.Reviewed 2019 Nov 08
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2.0
Pros:nothingCons:the car smelled of mole, the back window went down and would not go up, the car was dirtyReviewed 2019 Jul 29
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6.4
Cons:Was not disclosed about an upcharge for the airport . These charges only apply if you flew in to PVD in the last 7 days. Clerk says its in the fine print. Why not disclose upfront when making the reservation in plain terms? Its like bait and switch at the counter. Terrible business practice.Reviewed 2019 Jun 23
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6.0
Pros:yesCons:The vehicle smelled like cigarette smoke which we tried to eliminate with a spray but it didn't help.Reviewed 2019 May 06
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