Book Avis car rentals in Willemstad

Reviews for Avis in Willemstad

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2.0

Cons:They did not have any cars available for rental when I arrived. Even though I had reserved the car online, I was told there were no cars available for rental. Very poor service. Plenty of other rental car companies that are better and offer better customer service.Reviewed 2017 Sep 25

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2.8

Wrong car, difficult customer servicePros:Not much, honestlyCons:We had ordered a mid-size car and assumed it would be automatic transmission, as there was no prominent checkbox or indication otherwise. When we arrived in Curaçao, we were told that we'd reserved a tiny Kia Picanto with manual transmission, which I hadn't used in over a decade, and that no other car was available. The lady at the counter was surly and inflexible, and seemed to know nothing about the insurance we'd purchased through kayak or that such a thing even existed - and placed a large hold on our account because we didn't also purchase Avis insurance. The car was dirty and barely held our modest amount of luggage for three people, and (as aforementioned) was a real driving challenge for me.Reviewed 2017 Sep 09

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8.4

-—Pros:N/aCons:N/aReviewed 2017 Apr 13

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6.0

Pros:I'm 6'6" (two meters) and the Kia Picanto is roomy beyond belief. You can put two of me in the front, another in the back and sill have room for a very short person. We'd have no room for luggage and roll backwards down uphills, but still, very roomy. Why that car has a 5th gear is beyond me.Cons:They really put the fear of god hard sell on you at the counter to get the insurance, which I repeatedly declined. A couple checking in at the same time said they had purchased the insurance when they made the reservation and were told that what they had purchased was no good and that they would need to buy additional coverage now. That's pretty shameful. I returned the car on a day when it had rained. When you think about what time to you need to be at the airport, you factor in time to clear security, time to clear customs, time to clear baggage check and check in and time to drop the car off. You don't budget time for arguing with the rental return person about the phantom scratches that they have found and are charging you for but will not show you (the one they did show me was I was able to wipe off. Mud, not a scratch, but she would not change the report), and I think they know that ad prey on that.Reviewed 2017 Mar 09

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2.0

Cons:We did not pick up the car at any time. Before we left the U.S., I could not get any info from Kayak as to where the pick up would be. I called Avis & they told me a shuttle van would take me to the parking lot after checking in @ the Avis counter. The Avis counter @ the Curacao airport had no record of the rental & told me my rental location was @ least 20 minutes away by taxi. I had no way to contact Kayak & rented a car from Budget. This does not mean I will not rent from Kayak in the future, but due to wrong information I feel due a full refund if my account has been charged.Reviewed 2017 Feb 05

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6.0

Bad ACPros:Good serviceCons:Had to work hard to change the vehicle for a working AC modelReviewed 2016 Jul 26

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• What is the most popular rental car from Avis in Willemstad?

  Mini (Chrysler Pacifica or similar) is the most frequently booked rental car type from Avis in Willemstad.

• How many car rental locations does Avis have in Willemstad?

  Avis has 3 rental locations in Willemstad. Take a look at our Avis rental location map to find the best rental cars near you.

• Does Avis have a car rental location at the airport: Hato Int. airport (CUR)?

  Yes

• Does Avis offer shuttle or airport pick-up services from Hato Int. airport (CUR)?

  Yes