Cons: I did have to interupt the attendant when I picked up the car. She was texting on her phone.
Pros: Staff were friendly. I was charged for gas even though I returned the car full tank.
Cons: Very slow and indifferent service. Dirty car in poor running condition.
Pros: Nothing was not given a vehicle.
Cons: Awareness that I needed a specific card in order to be able to rent a vehicle.
Disrespectful Staff in Aberdeen
Cons: When I went to drop off the car in Aberdeen the staff was not nice and he said there is an extra charge of $50 for not dropping the car in Baltimore and when I tried to explain what the staff told me in Washington DC he said it is not my business pay the $50 or take the car to Baltimore. And I had to be pay extra $50.
Pros: Couldn’t beat the price for a last minute one way trip
Cons: Rental agent was not there when I arrived for my pickup. Called the number that was left on the desk and he was 15 minutes away. Car fuel tank was not full.
Pros: Cheap, pick up/dropmoff conviently located.
Cons: Car was dirty upon pick up (covered in dog fur). They were unable to tell me the cost of a late fee and pressured me into extending for one day instead. This left me feeling cheated and scammed.
Wrong location...no help
Pros: I specifiicially asked for a car rental at the airport. Was given one downtown. The counter at the airport was rude, wouldn't explain until after he charged me$400 what had happened. Still waiting for the refund on my charge card.
Cons: Your servive
Cons: The rental said it was at the airport but it turned out that is from some other offsite. Was not clear on the rental so I went to the wrong place. They were able to rent me a car at the airport location but it cost me more. Not happy about that.
Cons: I was never informed that the rental office had very limited hours on Sunday. When I arrived one hour after my initially anticipated time I found that the office was closed. I had to find another rental office that was open, take a taxi all the way to the airport to get it, and ended up paying over two times the initially anticipated price. The entire experience was horrible and I ended up canceling my kayak-rented car. I remain very disappointed with the entire transaction.
car not ready at reservation time
Pros: location close to home
Cons: Reservation for 10AM; no car until noon
Pros: The staff was prepared for my return and handled the matter promptly.
Cons: It was not very clear just where to return the car. At the suggestion of the hotel valet, I parked on the street.
Budget has 3 rental locations in Baltimore. Take a look at our Budget rental location map to find the best rental cars near you.
No (According to our data)
No (According to our data)