Book Hertz car rentals in Baltimore

Reviews for Hertz in Baltimore

Recent reviews

Traveler rating

Excellent

39

Good

13

Okay

10

Mediocre

16

Poor

7

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pick up the carlocation was closed

car was cleancustomer service

rented a carwrong location

car availablecar was dirty

pick up and dropcredit card

friendly staffgreat experience

6.0

The car was not clean. The parking brake was gunked up with some sort of sticky substance. We found trash wedged between the seat and the center console. Also, the USB port was broken, so I couldn't use many of the infotainment system's capabilities.Reviewed 2022 Aug 09

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2.0

Hertz could have honored the paid in full reservation I made. Instead, my husband and I were stranded in the middle of the night with no car at BWI. Fortunately, after a two and a half hour wait in line, at 3:30 a.m., Avis was able to a find car for us. I cost us $114 more than we had paid to Hertz. What is the purpose of a paid in full reservation, if Hertz is not going to honor the reservation??? Nora and Neil IsaacsReviewed 2022 Jun 26

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10.0

Prompt service and clean car.Reviewed 2022 Jun 20

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2.0

We arrived at the Hertz counter in Baltimore to a very long line. They had one maybe two people working the counter and they seem to just really be taking their time. After standing in line for almost an hour they told us they had no cars available and it might be an hour and it might be longer. They absolutely should have let everyone in line know the situation and that they did not have any cars. We had made a reservation quite a while ago for a luxury vehicle and then they treat us like that. We went down to Avis and they totally price gouged us to the tune of almost $2500 for one week. We are done renting from any of them. It is a scam!!!Reviewed 2022 Apr 17

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2.0

Hertz didn’t even have the car I reserved when I went for pickup. It felt like that Seinfeld skit. Waited almost three hours and got a completely different car than I booked. Rent elsewhere.Reviewed 2022 Apr 12

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4.0

The wait to pcum up the car was over an hour. The when I dropped it off I was charged for an additional day of coverage because I dropped it off 20 mins late, despite the fact that I got the car over an hour late the day prior. Never paying for coverage again.Reviewed 2022 Apr 11

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10.0

Picked up vehicle hours before i had anticipated and the whole process was easy and flawless. Will definitely use again!Reviewed 2022 Mar 29

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10.0

no complaintsReviewed 2022 Mar 27

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2.0

Pickup took a most 45 minutes and when we got the car they didn’t run run it through a car wash so it was covered in salt/dirt making it hard to see out of the windows. Had to stop and get a car wash at a nearby gas station before starting my trip which was frustrating.Reviewed 2022 Feb 23

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10.0

Easy processReviewed 2022 Feb 07

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2.0

Not upfront with pricing.Reviewed 2022 Jan 11

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8.0

This rental went well. the locations for pick up and drop off were two different locations that were efficient.Reviewed 2022 Jan 02

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More

• 5.7 /10Enterprise Car Rentals at Baltimore
• 5.1 /10Avis Car Rentals at Baltimore
• 4.2 /10Budget Car Rentals at Baltimore

• What is the most popular rental car from Hertz in Baltimore?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Baltimore.

• How many car rental locations does Hertz have in Baltimore?

  Hertz has 3 rental locations in Baltimore. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Dulles Intl airport (IAD)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Dulles Intl airport (IAD)?

  Yes

• Does Hertz have a car rental location at the airport: Reagan-National airport (DCA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Reagan-National airport (DCA)?

  Yes