Pros: Staff was friendly and drop off was easy
Cons: Everything was good
Pros: The whole experience was super easy and quick.
Cons: They didn’t have our original 7 passenger car available but thankfully we didn’t need a big car because 2 people had cancelled their trip.
Cons: Not enough staff behind counter upon arrival and no one allowed to register ahead of time online, so had to wait 1.5 hours in a line of 40 customers to get my car.
Pros: Drop off easy
Cons: The pick up, the inspection of the vehicle the rate
Pros: Quick, friendly
Pros: The staff was friendly. Pick-up and drop-off was pretty much a breeze. The car was inexpensive and everything we needed for a day trip to El Yunque.
Pros: The upgrade for a better car
Cons: thet charge me extra for gas even that when we check out the gas wasn't; full and the lady make the correction. Still they charge me for 3 extra gallon at the return
Pros: I like that Budget is on the airport property. It is worth paying a higher rental price for the convenience. I do know that Budget pays a much higher rent on the airport property as opposed to further away.
Cons: The buttons on the key did not work. I put a new battery in and it worked. You could check these as a part of your regular servicing.
Cons: I made a reservation & expected to arrive and begin the process. When I arrived there were no cars made available, the gentleman working, instead of notifying us that there were no cars did not tell us anything & made us wait up to an hour in line just to inform us that they were no vehicles anymore.
Long line at pickup.
Pros: Good car.
Cons: Long line at pickup and confusing signs at drop off. Interior lighting would not dim. 30 minuets wait to pick up.
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No (According to our data)