Book Budget car rentals in Carolina

Reviews for Budget in Carolina

Recent reviews

Traveler rating

Excellent

21

Good

3

Okay

17

Mediocre

16

Poor

9

Find reviews that mention:

car was cleanpick up and drop

returned the carfriendly staff

car availablenext day

get the car

8.0

Long lines at San Juan Puerto Rico airport to get car. Handled well a parking fine I received.Reviewed 2022 Apr 24

review from

4.0

Customer serviceReviewed 2022 Mar 28

review from

10.0

Everything is good I call few time no answer the phone when pick up the car is have crash and passengers side y no answer the phone I no want charge for this when pick up the car the crash is dearReviewed 2022 Feb 28

review from

2.0

I got a flat tire. Was on side of road for hours n changed it myself. You pay double the price of car for protection and then it’s worthlessReviewed 2022 Feb 19

review from

8.0

Understaffed, so waited >1hr to get car. Budget was the only rental co with any remaining cars, and there were just way too many people for them to process. From that point forward everything was great, though. Car was perfect for our purposes. No issues, easy return. Would rent from them againReviewed 2022 Feb 06

review from

2.0

The customer service rep was great. She was polite and helpful even though she faced a long line that ran out the door of the car rental depot in SJU. I stood in line for over an hour and a half to receive my vehicle. The vehicle had major collision damage on the driver side rear of the car. It had major dents and dings throughout the vehicle. The shocks were also in terrible shape and made horrendous noises at the slightest movement. I understand this is Puerto Rico. The roads and other drivers make operating a vehicle tough. But this car was in need of both cosmetic and structural repair. It was also filthy and smelled of mold. I didn’t ask for another car because this one worker had a line of at least 50 customers. And I didn’t feel like waiting in that line again. I hope Budget reads this and gets her help.Reviewed 2022 Jan 10

review from

10.0

Loved that they did not push random car insurances and made me feel bad with guilt declining some extras. Other car rental companies pushes you to have their insurances and other stuff that is not really needed. I would only suggest to make it more visible and more clear that they will have some $200 on hold even when you are 25+ years old and use a credit card. The counter only said they would need some money on hols for Debit card and younger drivers. I was able to have enough funds; but be aware to have that amount or more for the tolls as well.Reviewed 2021 Nov 11

review from

2.0

There were no cars available when I went to pickup and no one bothered to call me in advance and let me know.Reviewed 2021 Nov 09

review from

5.9

I paid more than the estimate of your websiteReviewed 2021 Sep 09

review from

5.9

The car was dirty inside and outside. I got carseats They were disgusting. Really horrible service at the line they only had 1 person check in cars. Really badReviewed 2021 Aug 30

review from

5.9

The Budget/Avis staff in San Juan airport was friendly and helpful. She was bilingual, which was great since no one in my family speaks Spanish. The problem was that only Avis and Budget had the larger cars, so although there were your typical car rental places at the airport, there was a huge line to get through because it seemed that a lot of travelers wanted larger cars/SUVs/minivans. I think I waited in line for over an hour to get my car because there were only 2 people working at the desk between the Budget and Avis counters (they must be owned by the same company because they had one line feeding both car rental counters). They could have made this better by having more people at the desk to help get through the line. Drop off was a breeze. They checked us in and we were out of there in 5 minutes.Reviewed 2021 Aug 29

review from

3.9

It was a two hour wait to get a car. The staff was nice but there was two people working for an enormous line.Reviewed 2021 Aug 28

review from

More

• 10 /10Enterprise Car Rentals at Carolina
• 5.7 /10Europcar Car Rentals at Carolina

• What is the most popular rental car from Budget in Carolina?

  Intermediate (Hyundai Elantra or similar) is the most frequently booked rental car type from Budget in Carolina.

• How many car rental locations does Budget have in Carolina?

  Budget has 1 rental location in Carolina. Take a look at our Budget rental location map to find the best rental cars near you.

• Does Budget have a car rental location at the airport: Luis Munoz Marin Intl airport (SJU)?

  No (According to our data)

• Does Budget offer shuttle or airport pick-up services from Luis Munoz Marin Intl airport (SJU)?

  Yes