Pros: Friendly staff and super easy pick up and drop off.
Pros: Nothing, rude, arrogant, no help. Showed up, car had been wrecked the day before, was never called or made aware of this, left stranded outside with no help to get anywhere.
Cons: Everything could have been better. I will never use europcar again for the rest of my life, and I hope no one else does either. Those people were terrible.
Pros: The car worked well
Cons: I was not given any instructions on the car dropoff. There was no key dropbox and there were no instructions sent to me about the key dropoff either. We spent nearly an hour trying to call europcar and find a place to drop off the key. In the end we decided to just lock the car keys in the vehicle. Almost missed my flight too. Will never use this company again.
Pros: The worse staff and the worse managment
Cons: The custumer service the attitude and the way they spoke to me
Pros: Staff was very friendly. The shuttle was comfortable and all for a great price
Pros: Pick up and drop off was fast and easy. You get a bill with every dollar explained.
A damaged tire was repaired in a garage and europcar payed the bill really easy.
Pros: Ease of renting and drop off.
Cons: The tire pressures were all off, perhaps checking this on their vehicles to make sure they are ready to be used safely would be great. Minor inconvenience, but since I had to stop for gas regardless I put air in the tires.
Cons: The workers were very nice and respectful. The person that went to get our rental got wet in the rain and gave us an umbrella.
Pros: The car was dirty under the chairs but when I informed them at drop off they apologized and gave a major discount on price
Pros: There was nothing to like- I scheduled my pick up for 8 pm and waited an hour with my husband and 2-year-old for them to pick us up from the airp[ort. We waited and waited, while all the other car rental buses passed us. Eventually, another bus driver told me that they closed at 8 pm.
Cons: Why wasn't this information shared with me when I made my reservations? Fortunately, I was able to book another car company (allied) which opens 24 hours and got the same deal. I will never book Eurocar again and maybe its best to just call the car rental directly and not go through Kayak.
Cons: The car was very scratched on the outside near the front bumper. There was also a crack on the bumber. It just looked off to me because of that.
Pros: I was able to get my car and figure out rental with very little fuss.
Cons: The waiting area/office is rather cramped and the pickup/drop off process isn’t terribly streamlined.
Europcar has 1 rental location in Carolina. Take a look at our Europcar rental location map to find the best rental cars near you.
No (According to our data)