Pros: No, I tried to call their office various times the day before, and they put me on hold for a long time twice, then just hung up the 3rd try. After that it just went to corporate.
Cons: The young man I encountered upon arrival was very brusque. Whipped thru the paperwork, and when I asked to confirm the quoted price, he said a price of $40 more. I asked why and he said it was because I was picking it up early (less than an hour difference, the flight was a bit early). He re-did it all to reflect the price I was quoted. Never had anything like that happen before.
Pros: Nothing! Didn’t even rent the vehicle!
Cons: No where in the rental agreement did it say there would be a rental car deposit?!! Therefore I was not prepared with a credit card that could hold that amount of money!! Very disappointed!!
Pros: Everything was excellent unbelievably great experience
Cons: I guess they could have paid me to rent the car lol. Seriously it all was great
Pros: The car was clean and ready to go upon arrival. The staff was very friendly and helpful. I can't wait to work with them again.
Pros: Staff in Monterey Airport was nice and friendly. Quick check in process.
Cons: Usually the cars are not cleaned well, no windshield washer fluid
Cons: Do not like car turning off at every stop to save gas
Pros: Staff was great and the car was excellent.
Budget Bugged Me
Pros: That I got a Volkswagen Beetle! Fun, spacious for two, economical, and the envy of other road-goers!
Cons: Can’t think of anything!
Pros: Easy to change my pick up time to later. Big hatchback, room for a bicycle.
Pros: Parked the car. Checked in with the desk, was billed and out in a matter of minutes. Bill was emailed home.
Pros: quick check-in. Car clean, safe, etc. Easy to find the rental counter and return at both airports
Cons: Was a little surprised there was no walk-around or inspection before hand--had to do that myself, as well as checking the gas gauge.
Budget has 1 rental location in Monterey. Take a look at our Budget rental location map to find the best rental cars near you.