Guest reviews
Overall rating
8.4
Excellent
Based on 72 reviews
Cleanliness
8.6
Comfort
8.1
Pick-up/Drop-off
8.7
Value for money
8.3
Skip to main content
More
Pros
"Staff were friendly and helpful."
(in 1394 reviews)
""Great price, very clean car.""
(in 3750 reviews)
"Great car and easy drop-off"
(in 1485 reviews)
Cons
"Terrible customer service as well"
(in 355 reviews)
"Will NEVER use Budget again!"
(in 252 reviews)
"Car smelled like smoke !"
(in 239 reviews)
Recent reviews
Traveler rating
18
2
4
1
1
Find reviews that mention:
customer service
car was clean
pick up the car
credit card
easy drop
car available
great car
return the car
friendly staff
quick and easy
took a few minutes
car smelled
long line
great experience
great price
-
6.4
Pros: No, I tried to call their office various times the day before, and they put me on hold for a long time twice, then just hung up the 3rd try. After that it just went to corporate.
Cons: The young man I encountered upon arrival was very brusque. Whipped thru the paperwork, and when I asked to confirm the quoted price, he said a price of $40 more. I asked why and he said it was because I was picking it up early (less than an hour difference, the flight was a bit early). He re-did it all to reflect the price I was quoted. Never had anything like that happen before.
review from
-
2.0
Pros: Nothing! Didn’t even rent the vehicle!
Cons: No where in the rental agreement did it say there would be a rental car deposit?!! Therefore I was not prepared with a credit card that could hold that amount of money!! Very disappointed!!
review from
-
10.0
Pros: Everything was excellent unbelievably great experience
Cons: I guess they could have paid me to rent the car lol. Seriously it all was great
review from
-
10.0
Pros: The car was clean and ready to go upon arrival. The staff was very friendly and helpful. I can't wait to work with them again.
review from
-
10.0
Pros: Staff in Monterey Airport was nice and friendly. Quick check in process.
review from
-
5.6
Cons: Usually the cars are not cleaned well, no windshield washer fluid
review from
-
8.0
Cons: Do not like car turning off at every stop to save gas
review from
-
10.0
Pros: Staff was great and the car was excellent.
review from
-
10.0
Budget Bugged Me
Pros: That I got a Volkswagen Beetle! Fun, spacious for two, economical, and the envy of other road-goers!
Cons: Can’t think of anything!
review from
-
10.0
Pros: Easy to change my pick up time to later. Big hatchback, room for a bicycle.
review from
-
10.0
Pros: Parked the car. Checked in with the desk, was billed and out in a matter of minutes. Bill was emailed home.
review from
-
10.0
Pros: quick check-in. Car clean, safe, etc. Easy to find the rental counter and return at both airports
Cons: Was a little surprised there was no walk-around or inspection before hand--had to do that myself, as well as checking the gas gauge.
review from
Other suppliers in Monterey scored
Where can I find Budget car rentals in Monterey?
FAQs about renting a car from Budget in Monterey
How many car rental locations does Budget have in Monterey?
Does Budget have a car rental location at the airport: San Francisco airport (SFO)?
Does Budget offer shuttle or airport pick-up services from San Francisco airport (SFO)?
Cars
Car rentals in the United States
Car rentals in California
Car rentals in Monterey
Monterey Budget car rentals