10.0
Pros:Staff was super friendly and helpful. Little to no wait on the pick up. Quick Drop off and immediate shuttle service to terminal.Reviewed 2020 Jul 28
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3.6
Pros:I rented an “Expedition or similar “. They delivered an Explorer and charged extra for the bigger car.Reviewed 2019 Aug 30
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2.0
Pros:No cars in stock but they still let you make reservation on internet and waste so much time. Horrible. Totally unprofessional.Reviewed 2019 Aug 05
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10.0
Great servicePros:Learning the art of advanced booking helps. Even with the pressure of the holidays, the staff maintained professionalism and tried to help others when their cars ran out. Glad I reserved earlier. Awesome ride, they suggested an upgrade which really helped because what I initially reserved, would've been a miserable fit for my size. Good team work! BUT it's a small lot and I don't think there are any other rental places nearby other than the airport, so last minute renters might continue to face off with staff there unfortunately.Cons:Not sure when this started but have rental car places stopped caring about the outside of their cars? The inside was ok but the outside seemed it was wiped with a muddy rag. Other than that, nothing bad about this experience for me.Reviewed 2019 Jan 02
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10.0
CONVENIENTPros:No exorbitant airport fees and surcharges. This rental agency is about 3 miles from the Monterey Airport. Take a cab to the office and pick-up there.Reviewed 2018 Dec 09
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7.2
Cons:No information on where to drop off the ergoReviewed 2018 Nov 08
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2.0
Pros:Monterey enterprise staff are great! quick in and out. Car was pretty good for the trip.Reviewed 2018 Oct 24
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2.0
TerriblePros:NACons:When I arrived to pickup the car, they just told me “there is no convertible car” They didn’t inform me prior by calling or email They ruined the wedding anniversary surpriseReviewed 2018 Sep 04
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9.6
Great servicePros:Friendly, easy and clean!Reviewed 2017 Feb 06
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10.0
GO TO Rental CarsPros:They were very helpful and understanding of our needs.Reviewed 2017 Jan 04
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2.0
Cons:Unfortunately I reserved an SUV and upon arrival to the check-in desk I was told they had only sedans. It was lucky that another company had a larger car for me, but I was surprised and not thrilled that I made a reservation for a car they did not have to rent.Reviewed 2017 Jan 03
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2.0
Impossible to work withPros:I couldnt rent the car. The staff refused my debit card even though I was local, had utility bills on me and AAA insurance, and an emerald club membership.Cons:Awful policy. I booked online with another company and experienced no hassles.Reviewed 2016 Nov 01
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