Cons: A shuttle van that said budget written in magic marker. Car dirty. Vibrated at speed. Paid for a Toyota four runner as advertised and got a Mitsubishi Outlander that had a terrible ride quality to it. Drop off so unprofessional.
Cons: Better service
Pros: Staff was great, was in and out in a reasonable time without any issues.
Cons: Our Rental car smelled heavily of cigarettes.
Pros: Staff was friendly.
Cons: The car had an odor of cigarettes. We returned the car a day early and they could not adjust our rate.
Pros: The car drove nicely, had no issues getting from point A to point B.
Cons: I purchased a Mazda cx and it kept showing up as Ford or any suv available.. if I am purchasing a certain type of car, I expect to drive that car and nothing else. As well as the selection was not necessarily Mazda cx status either. The Jeep was cool I actually grew to like it more and more as I drove it. As well as the car was not clean when I got it luckily I had my wipes, I expected with covid being our current situation the car would be somewhat more spotless. The touch screen had finger prints so I did not trust anything and wiped my own door knob, steering wheel, and anything else my passengers and I were going to touch.
Cons: Budget provided us with a dangerous vehicle. The front left tire had some damage they did not take the time to detect and make us aware of. We had to stop multiple times on the way to our destination to refill the tire. I do not plan on renting with budget again.
Pros: Big car
Cons: Car is dirty. Warning of “Change engine oil” sign turn on all the time. Please let them fix all issue
Pros: The drop off guy was very nice and efficient.
Cons: Exterior of car wasn’t cleaned, treads on tires were almost completely bald and there are snow and ice on the roads here
Pros: The staff was very helpful and friendly.
Cons: The drop off was a little confusing. I didn't know to just park the car and leave the keys on the seat.
Pros: The staff overall was great. It was very easy and fast.
Cons: The car itself wasn't comfortable, it didn't drive well, and it wasn't the cleanest. And while I sanitized when I picked up just in case, I didn't see the drop-off guy sanitize anything before he got in and started touching the things I had just touched. I had hoped they were more fastidious than that.
Pros: Charged extra
Pros: Staff was not attentive. On phone I was told twice that car is there and ready for pickup, but when I arrived they did not have the car I reserved.
Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Budget in Queens.
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