Book Hertz car rentals in Queens

Reviews for Hertz in Queens

Recent reviews

Traveler rating

Excellent

7

Good

3

Okay

1

Mediocre

14

Poor

2

Find reviews that mention:

pick up the carlocation was closed

car was cleangreat experience

rented a carcredit card

car availablefriendly staff

wrong locationpick up and drop

2.0

Booked through kayak for a 7 seater paidthe full amount for booking. They gave me co formation then I made plans with my family to go somewhere when I went 8am on the day I was told there's no 7 seater for me even though they accepted the payment and confirmed my booking. We ended up cancelling our plans evryoke was very upset 😡 and all i got from the person at the centre is there nothing I can do you gotta call the help line to see if they can help I called wasted my time on the phone for someone to pick up and tell me there's no cars they can offer me a refund. Very disappointed and a very bad experience I will never use kayak or hertz again in my life.Reviewed 2022 Jul 13

review from

10.0

Staff was very helpful and nice to work with.Reviewed 2022 Jun 14

review from

2.0

Hertz canceled my appointment and moved the rental to another inconvenient location the night before the rental was due. The new hertz also lost my ezpass and the car felt old and way passed it's prime.Reviewed 2021 Nov 08

review from

1.9

Hertz closes at 5pm, could not accept their bankers hours.Reviewed 2021 Sep 18

review from

1.9

The supervisor was very inefficient and unprofessional.Reviewed 2021 Jul 17

review from

2.0

Pros:NothingCons:I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.Reviewed 2021 Feb 13

review from

2.0

Cons:Worst experience I’ve ever had with a rental companyReviewed 2021 Feb 07

review from

5.2

Pros:The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:If the hertz desk at ditmars was manned at drop off timeReviewed 2020 Aug 18

review from

8.8

Pros:No wait, fine service, clean car at excellent priceCons:was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.Reviewed 2020 Jun 09

review from

6.4

Cons:Got into a small accident and was left stranded by Hertz. It took 2.5 hours to confirm a tow truck was even on the way. Then Hertz's solution was having me drive on a donut for 45 miles in the wrong direction to pick up a replacement car. This added 6 hours to my drive. Also, it was a 50/50 shot as to whether employees would be helpful. Was hung up on 2x by Emergency Roadside Assistance and had to keep calling back and getting put back in the queue. It was MADDENING and made a stressful situation way worse than it needed to be.Reviewed 2019 Oct 07

review from

2.0

Cons:You need to stop booking on July 4 th if the pick up place is closed.Reviewed 2019 Jul 06

review from

8.0

A BreezePros:Dropping the car was easy. The attendant was really nice.Cons:The city is like a garbage. Traffic was at its worst.Reviewed 2018 Jun 05

review from

More

• 7.0 /10Enterprise Car Rentals at Queens
• 5.5 /10Budget Car Rentals at Queens

• What is the most popular rental car from Hertz in Queens?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Queens.

• How many car rental locations does Hertz have in Queens?

  Hertz has 3 rental locations in Queens. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes