Book Hertz car rentals in Queens

Reviews for Hertz in Queens

Recent reviews

Traveler rating

Wonderful

1

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

6

2.0

Hertz canceled my appointment and moved the rental to another inconvenient location the night before the rental was due. The new hertz also lost my ezpass and the car felt old and way passed it's prime.Reviewed 2021 Nov 08

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2.0

Pros:NothingCons:I had to cancel and get a refund directly from hertz. They booked me in a location that was permanently closed then wanted me to go to a location 1 hour away. Never WILL I book again.Reviewed 2021 Feb 13

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2.0

Cons:Worst experience I’ve ever had with a rental companyReviewed 2021 Feb 07

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5.2

Pros:The drop off was awkward the hotel location wasn't open Sunday night so I couldn't drop it back safely thereCons:If the hertz desk at ditmars was manned at drop off timeReviewed 2020 Aug 18

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8.8

Pros:No wait, fine service, clean car at excellent priceCons:was strict on the pickup time at the reservation, and would not let me show up late, even if I paid the same.Reviewed 2020 Jun 09

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6.4

Cons:Got into a small accident and was left stranded by Hertz. It took 2.5 hours to confirm a tow truck was even on the way. Then Hertz's solution was having me drive on a donut for 45 miles in the wrong direction to pick up a replacement car. This added 6 hours to my drive. Also, it was a 50/50 shot as to whether employees would be helpful. Was hung up on 2x by Emergency Roadside Assistance and had to keep calling back and getting put back in the queue. It was MADDENING and made a stressful situation way worse than it needed to be.Reviewed 2019 Oct 07

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2.0

Cons:You need to stop booking on July 4 th if the pick up place is closed.Reviewed 2019 Jul 06

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6.0

Cons:i have not been informed that i need to have deposit money on my credit card and that hertz will block my money. the thing that was written in my confirmation was "due at the counter = 0", and nothing about the 200 $ more that hertz wanted from me. overall a poor experienceReviewed 2019 May 12

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8.0

A BreezePros:Dropping the car was easy. The attendant was really nice.Cons:The city is like a garbage. Traffic was at its worst.Reviewed 2018 Jun 05

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7.2

More feesPros:When searching on Kayak, I thought I had a great deal. $139.00 for the rental.Cons:When I came out of the dealer I had so many fees and taxes, it came to $223. Way more. I feel - Hertz ripped me off.Reviewed 2018 Jan 04

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7.6

Pros:Good service and good car suitable for its purposeCons:The side mirors of this type of car (Nissan Versa) have limited viewing angle, and often other vehicles driving close by cannot be observed.Reviewed 2017 Oct 18

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2.0

Terrible experience, never using Hertz againPros:Nothing positive to say. This was the worst car rental experience I've ever had.Cons:When I arrived to pick up my rental car, it was not there and they had no cars of equal or greater size at that location. I ended up having to use a another rental car that someone had just returned (and had not yet been cleaned) to drive an hour back in the direction I originally came from to pick up the rental I had reserved. Hertz knew all day that my car was not going to be there but I never received a phone call letting me know, they had no creative solutions for resolving this before I arrived and offered no extra benefits (free upgrade? No; Discount? No; Credit toward next rental?; No) other than allowing me to return the car to a Hertz location closer to my home. I will NEVER use Hertz ever again!Reviewed 2017 Oct 14

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More

• 7.2 /10Enterprise Rent-A-Car Car Rentals at Queens
• 4.0 /10Economy Rent a Car Car Rentals at Queens

• What is the most popular rental car from Hertz in Queens?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Hertz in Queens.

• How many car rental locations does Hertz have in Queens?

  Hertz has 5 rental locations in Queens. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from John F Kennedy Intl airport (JFK)?

  Yes

• Does Hertz have a car rental location at the airport: Newark airport (EWR)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Newark airport (EWR)?

  Yes

• Does Hertz have a car rental location at the airport: LaGuardia airport (LGA)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from LaGuardia airport (LGA)?

  Yes