Cons: They did not have a car which I had rented.
Cons: No car available. The sales guy also refused to wear also refused to wear A mask. It was unbelievable
Pros: Did not respect my reservation and requested 10x the price upon arrival at budget tulum.
Cons: That they honour my reservation!
Cons: We showed up at the office to pick up our car and the agent said that even though we had a reservation, there were no cars because they decided to send all of the cars to Cancun. We pointed out we had a valid reservation but he said that doesn't obligate them to hold a car for us if they can rent it at a better price at some other location. He said he couldn't help us and offered no additional assistance.
Rude and no car
Cons: I arrived just after pick up time and was met by a rude staff member informing me that they have no cars today. After explaining that I had a reservation he just replied; "it doesn't matter there are no car today". So I had to walk around the other rental places and had to pay more.
Pros: No waiting.
Cons: we went to budget even though we reserved a car they didnt have any car on hand. we had to take taxi
Cons: They was nobody at the rental office. We waited for an hour to return the car. Nobody showed up.
Budget has 1 rental location in Tulum. Take a look at our Budget rental location map to find the best rental cars near you.