Daily cleaning, installation of cabin HEPA filters on flights to Tulum
You cannot fly directly to Tulum. KAYAK recommends you fly to Cancún (CUN) (110.4 km from Tulum). From there you can rent a car or get a taxi.
The closest airport is Cancún (CUN) (110.4 km). KAYAK recommends you fly to Cancún.
Based on KAYAK searches from the last 72 hours, if you fly from Tel Aviv, you should have a good chance of getting the best deal to Cancún Airport as it was the cheapest place to fly from. Prices were found for as low as ₪3,844 one-way and ₪4,868 for a round-trip flight. Also in the last 72 hours, the most popular connection to Cancún Airport was from Tel Aviv and the lowest price for a round-trip flight was ₪1,549.
You’ll need to travel 14 km to reach the Cancún city center from Cancún Airport.
When flying to Cancún, you'll arrive at Cancún Airport (CUN). The airport is also known as Cancun, Cancun Airport, Cancún Intl, or Riviera Maya.
KAYAK is a travel search engine. That means we look across the web to find the best prices we can find for our users. With over 2 billion flight queries processed yearly, we are able to display a variety of prices and options on flights to Tulum.
KAYAK’s flight Price Forecast tool uses historical data to determine whether the price for a flight to Tulum is likely to change within 7 days, so travelers know whether to wait or book now.
Hacker Fares allow you to combine one-way tickets in order to save you money over a traditional round-trip ticket. You could then fly to Tulum with an airline and back with another airline.
Sometimes travel dates aren't set in stone. If your preferred travel dates have some wiggle room, flexible dates will show you all the options when flying to Tulum up to 3 days before/after your preferred dates. You can then pick the flights that suit you best.
Scores according to KAYAK customer reviews
Pros: "loved the pillow and the blanket and the movie options"
Pros: "I really appreciated the fact that the gate agents enforced the boarding process meticulously. Often times, even when boarding a certain zone, passengers ignore it and board anyway. The staff made sure that people only boarded when their zone was called. The flight and the aircraft was comfortable. The food was better than what I've had on other airlines, if not at least equal."
Pros: "When we landed at the destination."
Cons: "Gate checked 90% of the carry on luggage, but not with an official tag, just some guy scribbling on tags before the bus. Boarding was a fiasco: disorderly lines just to pile into a bus and shuttle to plane. Comfort!? Ha. I'm 5'8" short and my knees were digging into the seats in front of me. The new seats are hard as a rock and don't recline. Cramped is an understatement. The tray table is literally the same size as the tray itself. Did TAP build a mock up of this before production?!? You get to hold your drink and put your silverware in your lap while you eat. Food was too hot to open foil, and once opened was mediocre at best. Entertainment?!? Literally nonexistent. Well actually in the fancy seats beyond economy there is a little slot to attach a phone or tablet on the back of the seat. So your entertainment is whatever you brought. I guess the touchscreen/on demand entertainment I remember from the early 2000's is too high tech for TAP."
Cons: "Flight was delayed"
Cons: "Stuardes don't have a sense of what costumer service is.. 6 hour flights and their plain aren't equipt with monitors to watch and entertain yourself Thank God I understood portugués but their translation to English was poor Food was not amazing I've been traveling since I was 6yrs old and I never felt so strongly about an airline... Not even easy jet"
Pros: "Liked connections and price. Nice crew."
Cons: "There was a hefty charge to reserve seats which wasn’t clearly mentioned on the Justfly website. Knee room was the tightest I’ve had on a commercial flight. The seats barely reclined which is important on an overnight flight."
Pros: "Food snack was okay. Flight attendants were polite."
Cons: "Gates were switched with no notification. Sat on the tarmac for 45 minutes before takeoff apparently waiting foR the little truck to tow us to the runway. The seats are incredibly short in length, zero room for a 6’3” person. I was terribly scrunched up and uncomfortable. Knees are raw from rubbing the back of the seat in front of me. I’ll be watching flights to be sure I never take this model of plane again or chooses another airline."
Pros: "Flight was only 15 minutes late"
Cons: "Food and drink (esp. non-alcoholic) is terrible. Not offering a vegetarian option - even on short haul - is ridiculous in the 21st century."
Cons: "When the flight was delayed the people at the desk did not make an announcement about the delay, what was causing it and what we could expect. People waiting had to find out through rumors. There was no good communication. We also were unable to choose our seat and were stuck in the two middle seats when there were free aisle seats still available. My controller for the tv didn't fit back into the holder easily at all and my husband got a blood blister trying to force it back in. Headrest to hold my head didn't stay put to give proper support while trying to sleep."
Pros: "Excellent layout, excellent service."
Pros: "Pretty unremarkable flight in an Embraur jet. On time"
Cons: "Basic food but wasn't expecting anything so it was a nice surprise"
Cons: "Flight got canceled and delayed, staffs very mean and unprofessional"
Pros: "Staff courteous compared to our previous TAP FLIGHT"
Cons: "I did not like although my ticket had luggage allowance, TAP made my wife and I pay twice. Of course to pay needed endless and senseless wait and paying booth."
Pros: "Efficiency and friendliness of staff with a visible commitment towards passengers on-board (customers). One of the best experience, even though the flight was too short, and even then the airlines served snacks and refreshments... Simply Amazing... A 5-STAR service to its customers... Wow"
Cons: "I have traveled to and from Portugal in TAP for many years and never ever did I have to pay for a checked bag till this year. It is totally a robbery to be charging people for 1 checked bag of only 50lbs. not only is it ridiculous but robbery. You charge a lot of money for the flights as it is and to go and charge people to check a bag on an international flight is insane. It is to bad I have to fly back with you because I will not be flying with you ever again after this I will take my money elsewhere. Also you need to let people know that they are being charged for luggage when the are booking their flight because when I booked my flight nowhere did it say I had to pay for my luggage. It already was rediculous that we are only aloud 1 50lb bag checked and now you want people to pay for it too? Pretty soon you minus well have people just get on a plane naked!!"
Pros: "Accommodating flight crew. Good food. Nice landing and take off."
Cons: "I am a permanent resident of USA and have a Green Card and the portuguese boarding crew gave me a hard time about my paper work. I was very disappointed by the way they treated me."
Pros: "I have traveled with Air Portugal numerous time. Here is a little country very proud of having its own airline company and they do great. The value is great."
Pros: "On time, easy boarding"
Pros: "Check-in and baggage drop was fast. Food was good. Cabin crew did their job. Economy plus seats are comfortable and leg room was ok (I'm 1,84m tall). So, smooth and easy flight."
Cons: "We arrived with 20 Minutes delay...and it was just the first shuttle of the day... could have been better"
Pros: "The crew was very nice I have to give them credit for that and the entertainment was pretty good with recent movies"
Cons: "The food was really bad very unappetizing. The thing that was really bad is a day sprayed pesticides there out the plane before we took off and I feel like I have a cold now because of it my throat is really sore it's just a really weird thing to do to have the whole crew walking up and down with aerosol can spraying pesticides all over the guests."
Pros: "Attendants were great throughout. Prompt takeoff. Food was good; drink service even better! Best movie selection I've seen on commercial planes. Seat was comfy. I enjoyed the flight very much and will always consider flying with TAP."
Pros: "Seats were comfortable with plenty of room between you and the seat in front of you. Huge plane. Very nice."
Cons: "My video screen did not have English available"
Pros: "I was able to easily store my carryon which is the maximum size you can bring in the overhead compartment and store my large zippered bag underneath the seat with still plenty of space for my legs."
Cons: "I would like to see all TAP planes come with a standard entertainment option on the headrest in front of you with the advanced menu option of movies, games, radio, etc. and ensure all headphone jacks are operational."
Cons: "They gave my 70-year old mother only a few hours notice that they were changing her one-stop four-hour 6AM flight into an 8AM multi stop 14-hour marathon. In fact, she was already asleep when they changed her flight, so she was already at the airport when she found out about the change. To do this to a 70-year old woman is reprehensible. Worse, after 2-hours with customer service, nobody there made any real attempt to remedy the situation or offer any compensation. Worst airline experience EVER."
Cons: "Non reclining seats"
Pros: "I was very impressed with the Ground crew who met me off the plane and had already arranged for me to go on a later flight with Emirates. If it had been possible to let me know when I was on the first flight that my onward travel had been arranged then it would have been perfect."
Cons: "my TAP Portugal flight from Lisbon to Heathrow was so late I missed my connection to AbuDhabi."
Cons: "Poor policy regarding musical instrument. Probably the only company asking to pay a special fee on hold or to buy an extra seat for a regular guitar. Ridiculous."
Cons: "Missed that flight because of previous delay"
Cons: "childs crying, no sleep, but what can we do right?"
Pros: "Lots of leg room at no extra charge. The planes are new and very clean. The attendants were friendly and helpful. Food was acceptable."
Cons: "TAP can't process global entry at Logan international airport yet."
Pros: "Both meals very nice. Crew members pleasant"
Cons: "Food served a bit late"
Pros: "My flight was punctual, the seats are comfortable, steady take off and landing"
Pros: "Nice Crow, no delay and Good food"
Cons: "More or less seat"
Pros: "seats were fine. the entertainment system was working."
Cons: "it's so dry, but the crew did not come around to offer water except during the food services. the food was pretty darn bad. entertainment selection was pretty bad. try table was dirty."
Cons: "Made me check luggage once about to board and luggage with my medicine never made it to my final destination"
Pros: "Pretty decent food for a plane, reminded me of old United jet"
Cons: "No USB plugs or outlets, old plane"
Pros: "Loved that seats were new and comfortable. The entertainment system was also newly updated and had plenty of options for everyone."
Cons: "Only thing I didn't like was that the airline doesn't offer wifi!"
Pros: "Nice flight, clean planes, decent amount of beverages/food provided, good TVs"
Pros: "Love how tap took care of us when hurricane Mathew was passing. We were sent to a nice hotel in Fatima (city in Portugal). The company paid for our lunch dinner and breakfast. Unbelievable customer service."
Cons: "Less leg room than what I would consider standard. I am 6 feet tall and my knees touched the seat in front of me."
Pros: "Service on the plane was very good on both flights, food was actually pretty good, and entertainment was varied and plentiful."
Cons: "Way too many lines. My passport was checked no less than 10 times from Barcelkne to Lisbon and in Boston. I was also "selected" at each airport "randomly" to check in more detail. I love security but some of these lines served no recognizable purpose. In Boston a guy is being paid to collect electronic copies of the passports. We had to wait in line to hand this guy papers he did. It review, or do anything with. Why did the customs guy not take that paperwork, eliminating a line and paying some guy to collect passport photos????"
Cons: "45 minutes late, I almost lost my connection"
Cons: "Flight was delayed"
Cons: "Too small, no entertainment"
Pros: "Airplane was new, entertainment system very good, service and food also very good."
Pros: "attention and snack"
Pros: "The flight did not start on time but made up time in the air and we landed early."
Cons: "The female stewardess spilled water on mr and then reprimanded me instead of apologizing. My tray was broken and the seat in front of me did not work."
Cons: "What is the point of premium boarding when you wait half an hour in a crowded bus before boarding the plane?"
Pros: "The crew was professional and courteous. USB charger"
Cons: "2 hr delay. Auxiliary battery crashed. Mediocre food. Poor wine. Limited entertainment"
Cons: "The crew is not nice and rude. The checkin counter didnt allow me to have overweight of 300 grams. Ridiculous. At some areas of the plan the air conditioning doesn't work well"
Cons: "Missed connection and this delayed by 20 hours to final destination."
Pros: "Thw crew were amezing, with a lot of patient. The entertainment was graet. The seats were graet.7;"
Cons: "Pedí que me manden la factura del vuelo y no me a llegado nunca."
Pros: "It was IBERIA Flight:"
Cons: "It was IBERIA Flight:"
Pros: "Al the devices provided"
Pros: "The lunch in the flight back. The service was good."
Cons: "The spaces between seats and the bathrooms. It should be a person checking if it look okay after 2 hours flying."
Cons: "Flight was delayed for hours. Very little explanations. We were herded onto flight and staff at gate were beyond rude and aggressive."
Cons: "The food was bad."
Pros: "The plane didn’t have coach puls class that I paied for and they gave me an upgrade to business class! Great Surprise!"
Cons: "One of the cabin crew had a attitude problem, very much a bull in china shop. Very disappointed. She threw a pillow someone had dropped at the seat between my partner and I. Kept on bargain past me and kept on knocking my arm while I was seated"
Pros: "Staff was very nice There was a medical emergency that deleted our deplaning Passagers were concered regarding their connection The medical staff was still on board when we deplayed"
Cons: "I was not able to check in on line Had difficulty in getting a contact phone who dismissed my concerns Just said show up two hours before Good thing I went earlier since Ben Gurion has long lines for security before one gets to the ticket counter"
Cons: "No WiFi on a 10 hour flight!"
Cons: "Krew. Comfort srat . Space."
Pros: "Internal Wifi to watch movies and music"
Cons: "Flight attendants busy and not care much about the passengers. Asked for water twice and never arrived until I got up and went to the back of the airplane to ask again"
Pros: "Seats in the first flight were very tight"
Cons: "No space for the legs!"
Pros: "Nice crew and good landing"
Cons: "We paid extra to sit in Economy * I am 6-3, wife 5-4 and neither had any leg room We were sitting in 2 seats by themselves. It was an endurance contest to make it through the flight. I will never fly Iberian Airlines again. It was terrible!!!"
Cons: "No body let me know that my connecting flight had been canceled, even though they knew before my previous flight landed. Not many options for getting to my destination. Had to change airports and didn’t offered much help with that."
Pros: "Seats were too crowded. No leg room."
Cons: "5 hours delay"
Pros: "I had my reservations about Iberia air after reading reviews of them online so was surprised that my trip was pleasant. The food was actually one of the best I had in a while for an international flight and flight was on time. Service was courteous and prompt too, for the low price I couldn't have asked for more."
Cons: "I couldn't get my touch screen to work so didn't watch movies. But I also didn't bother to ask the stewardesses and just went to sleep. The seats were just the right size for me but can see ow it might be a problem for larger people. I'm guessing the seats are European size?"
Pros: "I flew business class: the crew and comfort was great; the food was pretty good."
Cons: "Boarding was horrendous: they have the whole flight stand and wait to board! In Madrid, they called to initiate boarding and we stood for 15-20 min before anyone moved at all; business class was then called, and we ended up standing another 15-20 min in the jetway before being ushered into the plane! Even in business class, the entertainment system was poor it's difficult to use and my system froze entirely on the way to Madrid. It worked on the way back, but the selection was relatively limited and poor."
Pros: "Vivo en Madrid. Estuve de vacaciones en Venecia."
Pros: "Was surprised to be upgraded to business class, so it was effectively the most comfortable flight I've ever been on!"
Pros: "The in flight movie selection was great. They were generous with providing us wine and complementary in flight entertainment . Didn't have to pay extra to check our bags."
Cons: "The food wasn't very good. But at least they provided us with some. We paid extra foe exit row seats and they allowed someone to sir across from my husband in the flight attendant seat they use during landing and take off. He sat there the entire flight. He was tall with long legs and took away from my husbands leg room which is why we paid extra for the exit row seats. Not sure if he worked for the airline as he was dressed in regular street clothes but annoying all the same."
Pros: "Flight from tel aviv to Madrid was awful. Bathroom was dirty and no hand soap. Ordere d a special meal and never came. It was so cramped you couldn't move. I was betwee 2 tall men who placed there legs under my seat. No direction for connection flight."
Cons: "My connection flight to use was better on americal"
Cons: "Two food options were beef or beef. Unacceptable"
Cons: "There was very little leg room - far less than a standard flight. Granted, I'm tall but be warned if you are flying British Airlines and it really is Iberia"
Pros: "Boarding was very efficient"
Cons: "Staff was not very accommodating. Plane air-conditioning did not work well and then as very hot"
Pros: "Attention was very goog and polite"
Pros: "Fast boarding, excellent entertainment, crew were friendly and helpful. Arrived 45 min early, which made the drive to downtown easy."
Cons: "Check in online was useless, still had to stand in line to check luggage. Food was ok, kind of mushy chicken, cold bread, and minuscule salad. Breakfast was a sad cold and dry ham and cheese croissant."
Cons: "Food was just ok"
Cons: "Iberia is not good at boarding"
Pros: "Seating was very comfortable. Good food and beverages. Was offered beer and wine as well with our meal. Extensive selection of entertainment at seat."
Cons: "Boarding was a little confusing. No overhead signs to indicate boarding groups. Announcements were hard to hear. Stewards were hard to contact mid-flight to ask for water to drink. A long flight, and it would have been nice to have more available."
Cons: "First leg of flight, the most uncomfortable seats. I had literally no leg room. Will never fly them again. Second leg different aircraft, much newer. Happier crew better food. But still won't fly them again because of the first leg. It was unacceptable"
Pros: "Comfortable, nice entertainment, very nice pilot"
Cons: "Part of the crew was a little rude. Didn't prepare the front row well for landing and take off (back packs on the floor, screens open)"
Pros: "The flight attendants are rude, the food is disgusting, and their customer service is non existent. My husband left his iPad on the plane, and realized as soon as we stepped off, but they refused to let us retrieve it. Instead, they went us through this ridiculous online process, where they determined they found the iPad, but "rejected our request to have it returned"!!!!!! The absolute worst!!"
Pros: "Choice of entertainment: movies, tv shows, etc."
Cons: "Wifi was >$50!"
Pros: "The crew was great."
Cons: "Very unpleasant seating. For some reason, the armrests do not raise all the way, making it impossible to get comfortable and cuddle with your spouse."
Pros: "Boarding on time."
Cons: "Entertainment- not a good selection of movies. In one of the flights there was no entertainment at all. Food and drinks in that flight was served late. I thought they should serve drinks more frequently."
Cons: "Food Bording Confort"
Pros: "We did not get Kosher meals even so we order it while buying the tickets. The crew was very nice and help us with the kids meal"
Cons: "Baggage lost."
Pros: "I made it to Chicago"
Cons: "This was American Airlines, not Iberia. I paid $120 to upgrade my seat to row 17 so I could get off the plane early and make my connection. I was ticketed to row 37 without any notice and was told it was not possible to change. All I can do it request a refund from American. My screen did not work and I could not watch anything on the flight."
Pros: "The flight from Raleigh to Heathrow London was LONG, so I especially enjoyed the wine being included without extra cost! Wine helped me to relax, read, & survive the long sleepless night!"
Cons: "Three hours late."
Pros: "My flight was delayed almost two hours out of Charlotte and as a result I missed my connection from London to Bilbao and had to take an extra flight to Madrid, then Bilbao. IT was such a pain."
Pros: "nothing special the flight was with elal"
Cons: "the security take long tome one if our suitade not arrived to lima which cause us a very bog fuststion"
Pros: "Why do I needed to pay at the airport addiction 150 euros for one suitcase? Why was it online included to find out the I have to pay extra? That’s addioanl 30% increase for the price of the ticket. I’ have been using you for a long time and not really happy"
Pros: "Clean, spacious-feeling and new-ish plane. Relaxed and friendly cabin crew. Nice relaxing music and videos during boarding."
Cons: "Not many toilets serving the back of the plane."
Cons: "Air Europa is the worst company in the world."
Pros: "it was an amazing flight one of my best"
Pros: "The plane was very empty so i was able to spread"
Cons: "Food was bad for a 9 hr Flight"
Cons: "We paid for exit row seats that made all the difference. This also made us eligible for a lounge"
Pros: "Excessively hot. You sweat entire time"
Cons: "Lack of a/c"
Pros: "Good seating space."
Cons: "Food & drinks are expensive, but we brought our own."
Cons: "Late boarding, and had to get on a bus to get to the plane."
Pros: "clean plane food and drinks comfortable seats"
Cons: "warm and no way of adjusting a personal vent"
Pros: "The aircraft was new, Boeing 787 Dreamliner. Was quite roomy. The toilets felt more spacious and not cramped like on other aircraft. Crew were friendly enough."
Cons: "The entertainment system kept on rebooting and didn't work for a portion of the flight. Apart from that, very impressed with Air Europa!"
Cons: "The plane has no entertainment , we had to download an app. That should work once on the air. It didn’t , the flight attendant said it was due to many passengers using it at the same time"
Pros: "This is the most basic service of just get on the plane type of travel. Nothing is included. They would charge you for the air you breath if they thought they could get away with it."
Cons: "My carry-on of clearly leagal size was tested to see if it passed. Happy to say IT PASSED they could not charge me. No in flight entertainment as there is no place to put a headphone into. They tell you to use your smart phone. The flight attendants disappear and really are not there for any reason I could see except to find ways to charge you for something. When they do show up they basically try to ignore you."
Pros: "The boarding process was smooth, the crew were professional and efficient. The plane was a new, clean 787-8."
Cons: "The new 787-8 does not have individual climate control nozzles. The cabin tended to be warmer than a typical home/office environment even at altitude, and I found myself surprisingly cramped and overheated in the middle seat on the left side of the plane."
Pros: "Modern airplane with proper space between seats"
Cons: "Too many babies that were crying all flight"
Pros: "Great flight on business class"
Cons: "Food was ok"
Pros: "I liked the price. Free eine. Dinner ok"
Cons: "My bag was lost, took 3 days to get. And tad checked it. Not sure why, but didn't like that."
Cons: "Too cold and unfriendly services"
Pros: "Good entertainment and comfort seats"
Pros: "Great plane"
Cons: "Slow baggage delivery in Barajas"
Pros: "Flight left and arrived on time and seats were comfortable for airline seats."
Pros: "NEW BOEING 787 . IMPECABLE"
Cons: "1. THE OLD AND DIRTY BOARDING AREA THAT THE COMPANY USE AT MIAMI AIRPORT 2. THEY CHARGE US$ 4 EACH OLD EARPHONES FOR MUSIC AND MOVIES 3. BAD FOOD AND BREAKFAST"
Pros: "The ticket / check-in agent was very helpful and made sure we were seated together or near each other on all 3 legs of our travel."
Cons: "The inability to check in ahead of the flight is frustrating - especially when you have to wait for nearly an hour for the counter to open."
Pros: "Was delayed getting into a gate once we arrived but other than that, overall a good flight."
Pros: "Well maintained aircraft"
Cons: "Crowded seats"
Cons: "Old plane, no entertainment system (just AirEuropa ads in a loop), late and slow boarding, no blankets or pillows."
Pros: "The crew was great!"
Cons: "Meals not very healthy. Hardly and fruit or vegetables."
Pros: "The entertainment on board was very good and the flight leaves on time."
Cons: "The boarding process was a mess. The counter and the inflight personal was very unhelpful, even rought. I didn't like AirEuropa experience"
Cons: "Damaged my bag on departure Waited 2 hours for my checked in bag to come out on arrival"
Pros: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
Cons: "Air Europa is the worst airline I ever used. Rude flight attendants. Food was awful. Old and outdated aircraft without tv screens on a 10 hours flight. Never again."
Cons: "Flight was over 1,2 hours late leaving MAD, causing me to miss my Cancun connection and costing me over $300.00 in hotel bills and re-booking fees. This alone trumps any positive aspects of the flight."
Cons: "Do not offer connections with less than two hours, Madrid Airport is busy and complicated....there is no room for mistakes or little delays when layover is less than two hours."
Cons: "The fact that a 8 hour flight doesnt have any sort of entertainment for the guest's or the ability to charge your own entertainment devices is absurd."
Pros: "In miami and in Madrid The flight Was delayed . The rest was excellent . I didn't have any problems with my luggage not charges at all that's why I am not very upset with the delay problems the crew was superb !! I will flight again with AirEurope !"
Pros: "Nice airplane, and nice crew, no problems there, but...."
Cons: "$3.00 for earphones???? and I paid with USD, they didn't have change for it! No space between the front and back seats!!!!"
Cons: "Paying for my seat I didn't fet"
Pros: "To fly to San Juan on a plane that's not an old tub."
Cons: "The overall experience. Will not fly Aireuropa again."
Cons: "The seats didn't have their own screen."
Pros: "Friendly Crew Accommodations Food Entertainment Overall comfort"
Cons: "45 minute delay in boarding A little hard to understand their announcements over the PA"
Pros: "The price, the professional touch down upon landing."
Cons: "Too long time to clear the table during that time, my neighbor had to go to the toilet so we needed to work on it The flight attendant deliberately delayed my request for water until she was making the beverages round to all.."
Pros: "The flight ayendance on the place really nice. The food very good."
Cons: "I had a visa to fly to new york and she sid not let me chexk it because she was telling me i did not have the right papers . I had a visa ans the right papers to fly and she told me i had to make a ESTA. WHEN I ALREADY HAD MY VISA!!! SHE did not know what she was doing snd i had to spent 34 dollars at the airport because an agency made it for me. When i got in madrid airport the flight attendance told me that the Esta was not necessary for me as i had a visa. So the woman in barcelona got me crazy and I spent my money i wasted my time for nothinf and i almost miss my plane!!!!! Embarassing how they can have workers like that!!!!! Terrible!!!"
Pros: "Safe flight"
Cons: "Both flights were delayed (CUN/MAD and MAD/CUN), the space between seats are ridiculously small, entertainment almost absent (and they have the courage to charge 3 EUR per headphones), and the food was mediocre. In my opinion, the price difference is not enough to cover the bad services / products. (some times they are even more expensive than other airlines with much more service quality). If possible, I'm not willing to flight with them again..."
Cons: "The entretaiment system never worked!!"
Pros: "Entire airline was comfortable and clean. Amazing leg room in every seat"
Cons: "No in flight entertainment system"
Pros: "Departure time was perfect. Connection time was also very good. Flight was on time and crew was very cordial and pleasant."
Cons: "Filght tlv-mad no entertainment at all. The temperature of the cabin was freezing."
Pros: "Friendly flight attendants"
Cons: "Flight left late Food atricious"
Pros: "As above people desperately trying to remedy all the remaining"
Cons: "Uncomfortable seato and it wasn't served nothing for free: a glass of water will be appreciated. ..."
Pros: "On time nice crew"
Cons: "Not enough room for your legs. 9 am serving lunch. Food looked suspicius."
Airlines flying to Tulum have enacted additional safety measures and adjusted policies to better accommodate travelers. Policies vary by airline.
Daily cleaning, installation of cabin HEPA filters on flights to Tulum
Masks required on board, masks provided on flights to Tulum
Social distancing seating
Middle seats unavailable to book on flights to Tulum
Testing for antibodies, testing for symptoms for flights to Tulum
Waiving of change fees. Search flexible flights to Tulum