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10.0
It was easier to navigate online with your company than some others. I was able to get a vehicle at the last minute.Reviewed 2022 Mar 15
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10.0
Fast pickup, minimal paperwork, friendly, shortest line, zero hassles, clean new car in great shape, super fast and smooth dropoff. It was actually the easiest rental car experience I have ever had. Pleasantly surprised!Reviewed 2021 Oct 10
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10.0
Pros:pick up was easy due to Fairbanks being such a small airport, and person at counter was helpful and efficientCons:A visual (e.g. a map posted at the counter) of where Dollar vehicles are in the Rental pick-up lot could make finding the vehicle easier, though it is a small lot and wasn't too difficult.Reviewed 2021 Jun 06
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8.0
Pros:Received an upgrade, which was great.Cons:The windshield was badly cracked that reduced visibility. The pickup representative was quiet and didn’t communicate enough.Reviewed 2021 May 31
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10.0
Pros:First experience renting a vehicle. Had good gas mileage and the staff was very helpfulCons:It was all great! Break pedals were a little touchy, probably should be checked outReviewed 2021 May 26
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6.0
Cons:The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.Reviewed 2021 Mar 05
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8.0
Pros:Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.Cons:Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.Reviewed 2020 Dec 02
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8.4
Pros:yes staff was a joy to work with.Cons:will be using service in the futureReviewed 2019 Jul 04
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10.0
Pros:Pick up and drop off were smooth, quality, clean vehicles.Cons:There were two unreported scratches (one was 12" long) on the vehicle so a few minutes were spent running back into the booth to make sure they knew about them before I drove the car away.Reviewed 2019 May 30
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7.2
Cons:Broken windshieldReviewed 2019 May 18
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7.6
Would not recommend a sedan for Fairbanks in the winterPros:The car was clean and good on gas.Cons:The car did not have adequate tires or all-wheel-drive for anything outside a completely clean Road. The car would be perfect in the summer!Reviewed 2018 Mar 19
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10.0
Pros:Great service.Reviewed 2018 Feb 12
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