Cons: The operational safety of the vehicle could have been better. The vehicle had very poor traction on the icy roads and had a lot of previous damage not noted before driving away from the lot. The alignment of the vehicle was not nearly 100%, but drivable for someone familiar with the roads in Fairbanks during the winter. Overall, I suggest checking the alignment before future rental.
Pros: Staff is very friendly and quick. The pickup/dropoff is outdoors and Dollar is furthest away, Dropping off with bags can be a pain since you have to go in the terminal to get a cart first, sometimes staff will pull the car up to the curb if they aren't too busy. they did it for me twice.
Cons: Just the parking situation but being Fairbanks Alaska, most things are rustic which should be expected.
Pros: yes staff was a joy to work with.
Cons: will be using service in the future
Pros: Pick up and drop off were smooth, quality, clean vehicles.
Cons: There were two unreported scratches (one was 12" long) on the vehicle so a few minutes were spent running back into the booth to make sure they knew about them before I drove the car away.
Cons: Broken windshield
Would not recommend a sedan for Fairbanks in the winter
Pros: The car was clean and good on gas.
Cons: The car did not have adequate tires or all-wheel-drive for anything outside a completely clean Road. The car would be perfect in the summer!
Pros: Great service.
Pros: Shelly at the Dollar desk was wonderful. So personable and friendly. Car did great with studded snow tires. Comfy and great heater for a cold Fairbanks day.
Pros: Friendly service and car was clean
Pros: Friendly service at pickup and drop off, ran great, clean and comfortable! I appreciated the price adjustment made when my travel plans changed and I returned the car early. Thank you!
FRIENDLY PERSONNEL AND GOOD AUTO
Pros: COURTEOUS, FRIENDLY AND INFORMATIVE PERSON AT COUNTER. UPGRADED AUTO FROM ECONOMY TO SMALL SUV FOR SAME RATE.
Cons: Set reservation for the 6 wks in AK, but when arrived would only give contract for one month. Had to return to airport and renew contract- inconvenient. Would not reimburse for the tire I had to fix in order to return car. Kept copy incase the rim was damaged. Will not rent from Dollar in Fairbanks again if there is another option available. Poor service for AK!
Dollar has 1 rental location in Fairbanks. Take a look at our Dollar rental location map to find the best rental cars near you.