Book Dollar car rentals in Jackson

Reviews for Dollar in Jackson

Recent reviews

Traveler rating

Wonderful

1458

Very good

743

Good

101

Okay

587

Fair

74

Mediocre

0

Poor

2813

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get the cargreat experience

car was cleanpick up and drop

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great pricegreat value

2.0

There had been a major snow storm and they gave me a vehicle with tires so terrible, I called to return the car an hour later. I didn’t get a return phone call that night so returned the car first thing the next morning. The tires were to the point of being dangerous. When I returned the vehicle, one employee walked by the vehicle and exclaimed how bad the tires were. They didn’t have anything in the fleet with tires good enough for me to take so I had to borrow a friends car instead. Snow storms are a common occurrence- it’s December. If your company isn’t willing to have sufficient tires, don’t rent in the winter months.Reviewed 2023 Dec 07

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10.0

Very HappyReviewed 2023 Dec 06

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8.0

The drop off was crazy! On the email I tried both addresses and 1 address was closed and the other address sent me to a different part of town. I tried calling the phone numbers and no one answered.Reviewed 2023 Dec 06

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4.0

I reserved an economy rental which was a Versa, Spark or similar. When I got there it was going to be an electric vehicle which was fine. I was only renting it for one day (six hours to be exact). The agent told me I had to bring it back full. I questioned how I was going to charge it at the airport. He told me that I would be charged a minimum fee of $35. This did not seem right to me, there is no way to circumvent this charge. I then had to up size to a medium car. When I got to the car, the gas was 3/4 full. They were closing and I had to take it. Not a great experience for sure.Reviewed 2023 Dec 06

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8.0

satisfactoryReviewed 2023 Dec 06

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6.0

customer service person was in training so it took a lot longer, would have been better for a senior person to work with him to get it done faster. Manager was a bit blunt and rude, as a one-way fee was added at the counter and not when we made the reservation, which is why we chose dollar instead of another company. we probably would've went with another company closer if they would've just been up front with the fees. The manger just said "well you can take it or not take the car". a bit rude.Reviewed 2023 Dec 05

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4.0

The line wasn’t long, but the incessant questions about the add-ons that are confusing and tack on unnecessary charges are completely unnecessary and hold up to check out process. Each customer takes too long to check out because of these confusing questions.Reviewed 2023 Dec 05

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6.0

They didn't have the vehicle I reserved so they had me wait another hour for another somewhat similar vehicle.Reviewed 2023 Dec 05

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8.0

Costumer service was fine ,drop off place and pick location a little unconfortable i think is because airport is under contruccion, car was a little durty mechanic job was done with hand marks in the car ceiling,but i have to say we get a brand new car so we dont have to woory about breaking down.Reviewed 2023 Dec 04

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4.0

Long line and unfriendly customer service. When we finally got the vehicle it had a change oil soon warning. Vehicle also had over 50k miles on it. Nice Chevy traverse but terrible pick up experienceReviewed 2023 Dec 03

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2.0

Check in line was over an hour when I arrived. Three employees trying to process over 25 waiting people at 10pm. I cancelled my reservation in line, walked over to Avis, and got a better car for the same price with only 5 minutes of effort. Why would I bother with Kayak or Dollar?Reviewed 2023 Dec 03

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4.0

Very, VERY poor customer service experiences. When we picked up the car and when we dropped it off. Was not prepared to start my vacation off when an aggressive employee that was potentially the rudest i’ve ever been treated.Reviewed 2023 Dec 03

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• What is the most popular rental car from Dollar in Jackson?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Dollar in Jackson.

• How many car rental locations does Dollar have in Jackson?

  Dollar has 0 rental locations in Jackson. Take a look at our Dollar rental location map to find the best rental cars near you.

• Does Dollar have a car rental location at the airport: Jackson Hole airport (JAC)?

  No (According to our data)

• Does Dollar offer shuttle or airport pick-up services from Jackson Hole airport (JAC)?

  Yes