Pros: The staff was very nice when we went to pick up our car. The car itself was very clean on the inside and out. It was so easy to pick it up and drop it off at the airport.
Cons: Nothing- great service through dollar rental!
Cons: Nothing, staff in Portland was friendly and responsive when we discovered a problem. I didn't drop off the car, but I'm guessing it went well.
Pros: Literally no aspect of this was positive
Cons: I was told I could cancel, because I couldn’t use my outgoing trip due to a snowstorm. I was not allowed to cancel this trip so I paid around $150 for nothing
Pros: the guy in Portland was fantastic - very informative and helpful
Pros: The staff at Boston Logan were excellent.
Cons: The car smelled like stale cigarette smoke and cleaning supplies.
Cons: I was not informed at the time of reservation that the company requires a credit card, which I do not have. I paid $35 at the time of booking and was no able to recoup that money, could t rent the car and was stranded at the airport!
Never got my receipt at pick-up
Pros: Easy pick-up, nice staff
Cons: I was offered a printed receipt or an emailed one and chose the emailed version. But I never got it. They do have my email though because that's how I got a link to this survey. So... you tell me?
Pros: Picked up car and representative did not offer EZPass option. I drove through a toll and the EZPass did not register. I called Dollar and the representative suggested I take unlimited tolls when I returned the car. I continued to use the EZPass. When I returned the car Dollar charged me $12.00 per day for four days. I wound up paying $48.00 for about $15.00 in tolls. To add insult to injury the car was pretty dirty and smelled like an ashtray. Bad service, bad advice - terrible deal. Avoid them!!
Pros: Drop off in Portland very fast
Cons: Car had to be switched due to wet passenger seat
Pros: Good car. Fair price. Good counter people. No complaints.
Pros: Entertainment system
Cons: Car was very uncomfortable to drive.
Dollar has 1 rental location in Portland. Take a look at our Dollar rental location map to find the best rental cars near you.