2.0
Cons:Service was disengaged, the car was beyond uncomfortable and dirty, and they changed my daily rate at drop off.Reviewed 2017 Jul 22
review from![kayak]()
10.0
Very good!Pros:Accessible and great value for money invested on our business trip.Cons:Having to pay an additional $13 to add another driver.Reviewed 2017 Jun 26
review from![kayak]()
2.0
Dollar, Makes no Sense...Pros:Not a damn thingCons:I booked this on 3/8 for the 5/12-5-15 trip. I was told it was good to go. Lies. Dollar and Kayak never disclosed that if you where going to use a debit card, you must pass a credit check. My credit is a bit low, but I had the money in my account and had budgeted not only for the cost of the rental, but a $300 deposit. So after I was told, 800+ Miles from home, A few hours from reuniting my wife with her daughter who she had not seen in 12 years.. that Dollar was not going to provide me a car unless I could provide a credit card (That I don't have), I went to Avis, paid more, got a car and got customer service that cared and worked for me.. AND it was a $200 deposit. So even though I paid more, in the end, I got a car, made the trip and my wife was with her daughter for not only Mothers day, but for her HS Graduation. When Dollar failed, Avis came through for us. I will never use Dollar, no Kayak again and this is being shared far and wide.Reviewed 2017 May 16
review from![kayak]()
10.0
Drop-OffPros:Dropping off was quick and easyCons:Price was steepReviewed 2016 Dec 15
review from![kayak]()
9.6
Pros:Fast and easy pick up and drop offCons:No cruise control and can't. Leave your carReviewed 2016 Oct 10
review from![kayak]()
8.4
Cons:Waited an hour and a half for a car when arrived on timeReviewed 2016 Sep 19
review from![kayak]()
10.0
Pros:Very efficient in every aspect.Reviewed 2016 Sep 11
review from![kayak]()
5.6
Cons:The car had not been cleaned, and it was missing the sun visor on the driver's side.Reviewed 2016 Jun 26
review from![kayak]()
10.0
Pros:car was clean and ran well, although the agent told us we had a full tank of gas and it was a half tank, we had to notify them after we had gotten down the road. Susan MartinCons:we were afraid we would have a flat tire because the left rear tire was bald. Thank God we didn't !Reviewed 2016 May 08
review from![kayak]()
7.6
Dollar C/S errorCons:Spoke to Dollar Rental C/S. I had questions on model of vehicle. A woman who ID herself as "Cee" advised, I would be issued a midsize vehicle. She asked to book the reservation which I did. I told her the reservation was from 5th April to 17th. When I arrived my reservation was for the 6th April to the 17th. Dollar could not accommodate me and I had to hire a taxi which cost $50.00. In receiving my rental on the 6th I was issued a compact. Recommendation: Don't out source to foreign countries that can't speak the English language. BillReviewed 2016 Apr 19
review from![kayak]()
5.2
Truck Not AvailablePros:Cleanliness of the vehicle.....when it finally got there.Cons:The truck wasn't even at the location. I had to wait 45 minutes for the truck to be brought to the location. Also, the cost for 1 day of rental was higher than quoted on kayak.Reviewed 2016 Mar 02
review from![kayak]()
10.0
Pros:The process was supper fast, i was happy with everythingReviewed 2016 Jan 03
review from![kayak]()