2.0 Mediocre2021 Dec 19
It would be better if they rented out a car))), which they did not because apparently only american citizens can rent AVIS.
3.9 Mediocre2021 Oct 13
No problems at all , at pick up . But a few into our trip the maintenance required notification came on , the worse thing is that the type of car we got had the normal head lights to high and other drivers would flash at us probably thinking we had high beam lights on , it became a little dangerous in a two way freeway ,big trucks turn there high beam lights probably thinking we were doing it on porpoise ( Toyota Highlander)
10.0 Excellent2021 Sep 27
Prices were high this weekend as there was an event nearby. I dont think I will choose a small car again. I will choose an intermediate.
10.0 Excellent2021 Jul 19
So easy! Very friendly staff. Extremely efficient. Vehicle was exactly as promised and clean. Best rental experience we have had in years!
10.0 Excellent2021 Jun 06
The whole process was easy and convenient. The staff was friendly, the car was just what I ordered and brand new!Honestly, my experience with Avis makes me want to only rent from them in the future
4.8 Okay2019 Nov 30
Awful location for a car rental business. Tiny office/ waiting room; barest bones imaginable. First offered minivan was a Toyota Siena stripper in poor shape. Lots of dings, rubs, scratches, scrapes, even front plastic fascia was detached near the left headlight indicating some kind of contact. Worst part: vehicle didn’t have a remote key fob. Swapped for a 2018 Dodge Caravan GT. Even though vehicle was on the lot, it wasn’t rental ready. Empty bottles and trash. They quickly took it to the back to clean it up while I waited. Because the guys that man the counter are the same guys that do the garage stuff, they are woefully undermanned. Operating on a shoestring? Eventually vehicle was presented. Still had miscellaneous garbage in it. While driving it home to load up in the drizzle I discovered the rear wiper was malfunctioning; it had been twisted 180 degrees so it wiped the body below the window instead of the glass. I returned it. Did I mention the lousy location? Only one way to access their location; if you make turn down the wrong street, even with their lot in sight, there’s no way to get there because of one way strays, closed gates, etc. You have to retrace your route to start again. I had to go in into the office. A guy came out to the car with. with me. They flipped the wiper arm over. I didn’t have time to quibble. I took it as is. I got it home in the driveway to load up. Noticed front tire and rear tires were not same brand and relatively worn, and all air stems were missing their twist on caps. Oh well. During the trip I had to use wipers almost the entire time. Yep, you guessed it. Noisy chattering drove everyone crazy. On Thanksgiving Day, in a small town I found an auto parts store. Bought and installed new wiper blades on my rental. Fixed it! Good clean and silent wipers for the first time in four days. Also bought some window wipes to clean up the filthy front and rear window interiors. At least the car worked well. I’m in the process of having Avis reimbursement me for the wipers. Bottom line: Avis corporate needs to do a better job protecting their brand. The location I used was no better than “Economy Motors” not something I expected from Avis.
3.6 Mediocre2019 Sep 20
What I thought I booked was great. What I got was notI searched for airport pickup. What was booked was offsite. Avis airport desk would not tell me how far it was to the offsite location so I could Uber over, they charged double the price and did not enter my Wizard number. Told me he would have to start the reservation all over.
10.0 Excellent2019 Aug 13
The customer service
2.0 Mediocre2019 Mar 11
2.0 Mediocre2016 Aug 04
Car smelled like smoke. Also, they allowed me to book s rental for a van, then on the morning I came to pick it up they told me you had to be 25+ to rent a van. Worst experience I have ever had with any company. I will never rent with Avis again.