Guest reviews
Overall rating
8.3
Excellent
Based on 11 reviews
Cleanliness
8.5
Comfort
8.5
Pick-up/Drop-off
8.1
Value for money
8.0
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Pros
"Good value for money."
(in 3 reviews)
"Staff were polite and efficient"
(in 32 reviews)
"Excellent service very good vehicle."
(in 15 reviews)
Cons
"I canceled the reservation with Driving Force immediately."
(in 9 reviews)
"Not at airport; limited open hours"
(in 18 reviews)
"Customer service was terrible."
(in 16 reviews)
Recent reviews
Traveler rating
6
2
1
0
1
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8.8
Nice experience
Pros: Good car, nice people
Cons: Driving force didn't actually have the style of car we rented. Ended up with a tiny car. It worked out though.
review from
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10.0
Pros: From the shuttle driver who picked us up at the airport to the counter staff at the rental agency itself, all were polite and courteous. The car was ready and we were given good instructions as to the "after-hour" drop-off process.
review from
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8.0
Pros: Vehicle was clean staff friendly
Cons: Check in took way to long... knowing that they had vball teams coming into Edmonton for a tournament and rentals were going to be higher than normal on a wed they did. It have enough staff to help. Check in was Long and they were always answering phone thru out for shuttle pick up.
review from
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10.0
Easy and cheap
Pros: Price, ease of booking, pickup and dropoff
Cons: Nothing
review from
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10.0
Pros: Upgrade vehicle was a perfect choice, wonderful travelling car, drop off time was excellent
Cons: shuttle from airport to sparrow cres would boost your business tenfold, work around that airport tax if possible, I was diappointed at what the charge would be for cost of shuttle service.
review from
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8.0
Good rental but odd the car had snow tires on it
Cons: The rental had snow tires which were a bit loud. This was for a rental in summer time,
review from
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10.0
Great service
Pros: Excellent
review from
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8.8
Pros: The van was very easy to drive, and comfortable. Very clean and new on the outside.
Cons: It smelled a bit like stale cigarettes inside, and it was a bit expensive for a 24h rental.
review from
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2.0
Fraudulent Listing / Driving Force Auto Rental is
Cons: 1. I was charged in advance by Allianz for the insurance BEFORE I rented the car! I did NOT rent the car and expect a full refund. 2. The description on the listing and confirmation indicates Driving Force auto rental is at the airport terminal. It is NOT. 3. When I arrived, I saw NO signs whatsoever for Driving Force, even at the car rental area. I had to ask another rental company if they knew where they are and I was informed they are NOT at the airport and I needed to call them and they would pick me up, etc. 4. A key factor in selecting a car rental agency was the airport location as I had a meeting 1 hour after landing and had to get through the rental car pickup process quickly.
review from
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6.0
Cons: First they take CAD500 out of your account as a deposit. They don't HOLD it- They CASH it. Next, when bringing the car back, they'll credit me after 5 business days. I don't like it at all !!!
review from
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Does Driving Force have a car rental location at the airport: Edmonton airport (YEG)?
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