The price was absolutely extortionate. I paid $750 for the rental in July, which was supposed to be fully paid, and when I arrived to pick up the car, I had all my insurance documents on hand, they charged me another €450, then after that, my choices were, pay €6000 deposit, which I never was made aware of and did not have, or lose the money I already paid, or pay another $1650. These were horrible options at 5am. The car that I thought was going to cost $750, actually cost me $2800. I will never rent a car through Kayak or Sixt again in my life. A disgraceful way to treat travellers coming to visit a country. Ruined my vacation and stripped me of all my spending money for my vacation.
The insurance purchased for our trip through Kayak is a scam.
The car was good, as usual the windows and mirrors were NOT clean. The signage at the airport for the return is very poor.
Would have been helpful to have maps provided as other rental companies do. Ie Enterprise.
No issues with SIXT itself. I see now that Kayak charged me for 13 days of rental when I only booked the car for 12 days. Also, even though I provided information on both drivers, SIXT was only provided the data on the secondary driver which delayed pickup and risked causing me to have additional charges. SIXT staff at Dublin airport were absolutely fantastic and did everything they could to ensure I avoided any additional charges due to Kayak’s errors.
Personell support
