8.0
It would be great to have insurance information upfront.Reviewed 2022 Apr 19
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3.9
Rental agent was rather unprofessional. After a long flight from Canada, the last thing I wanted was an unhelpful agent. A side note, not one person at the desk was wearing a mask.Reviewed 2021 Aug 10
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3.2
Pros:Nothing. They have a scam by which they let you sit in the car before they force extra insurance charges on you. If you don't accept you can't rent the car.Cons:Could not be worse. Scam artists. Avoid at all costsReviewed 2019 Jul 18
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9.2
Cons:Could use a ‘test’ area for people to learn how to deal with left-side driving and round-abouts before going out into the real-world driving conditions.Reviewed 2019 Jun 13
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5.6
Pros:The diesel vw was very efficient.Cons:Stop lying and constantly require upsellingReviewed 2019 Apr 29
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4.4
Cons:Ordered a minivan in advance. When arrived they had none. Forced into a 900eu upgrade to the largest vehicle, a BMW X5 which barely fit 4 adults, one child seat and our luggage. We were cramped for 2 weeks of driving. Tried unsuccessfully to swap cars for a minivan in Belfast.Reviewed 2019 Apr 14
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8.8
Didn’t live up to the cheaper initial pricePros:Car was comfortable and made driving a cinch in the city and countryside.Cons:Front desk tactics were aggressive and I felt we spent more than we needed to.Reviewed 2018 Jun 10
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6.0
Pros:Pick up of the car took a little while in line, but otherwise was a smooth process. Car was clean.Reviewed 2018 Jun 03
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8.0
Pros:Good value.Cons:Long line at pickup.Reviewed 2017 Sep 15
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10.0
Dublin Airport - Hertz RentalPros:The car was big enough for my group and the process went smoothly.Reviewed 2017 Aug 28
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2.0
Pros:Bait and switchReviewed 2017 May 20
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7.6
Overall a good experiencePros:Car was clean and worked great. Pickup and drop off were easy.Cons:Several fees were not included in the kayak quote that we had to pay. They tricked us into paying currency of card instead of Euro. We got that fixed but was quite a hassle. Also had to put a major deposit down since we declined coverage. So there were some surprises.Reviewed 2017 Apr 26
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