Book Economy Rent a Car car rentals in Oaxaca

Reviews for Economy Rent a Car in Oaxaca

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Good

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Okay

3

Mediocre

13

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2

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get the carcredit card

car was cleancustomer service

insurance coveragehorrible experience

car insurancenever rent

proof of insurancereserved the car

2.0

It was a disgrace meeting your company NEVER MORE!!Reviewed 2021 Nov 11

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1.9

Well we never received the car,since the company was not located where were suppose to pick up the car horrible experience we ended up just renting with a different companyReviewed 2021 Oct 12

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1.9

When I showed up the They no booking and no cars. I have been fighting with you and carrentals.com, your supplier, for 3 MONTHS. WHERE IS MY REFUNDReviewed 2021 Sep 28

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4.0

Pros:Car was clean and price was relatively inexpensive.Cons:The car had a dying battery which we had to replace ourselves out on the road. They reimbursed us for the battery and cables (that we bought to try to jumpstart the old one), but they didn't reimburse our taxi and time costs. Also, insurance prices are very high and they all came upon signing papers.Reviewed 2021 Jun 29

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2.0

Pros:Unfortunately, checked in early to receive a car! There were no cars to be had.... this was around 830am, told me she should receive one by 5pm in the evening! That did not work as were driving 5 hrs away to the beaches! Will not rent from this company again! Very disappointed....Cons:Offer the car that is promised to the guest!Reviewed 2021 Jun 03

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2.0

Pros:Despite our many problems (see below), the staff were relatively friendly and helpful. (For example, the manager provided us with his personal cell number when we called to express our concern that the engine light had gone on and we were afraid of breaking down on a remote road somewhere.)Cons:Our problems were many. Kayak linked us to carrentals.com which announced on their website that the rental price included the liability insurance required by the Mexican government. However, there was nothing mentioning this on the confirmation documents that we received and Economy Rentacar told us that we needed to buy our own policy @ $18 US per day. (They did lower it to about $16 per day after we complained.) They told us that the car we rented was a 2019 model but the registration said it was a 2015 and it looked and ran like it was even older. It had not been cleaned in a very long time and was filthy inside. It had dents, scratches and peeling paint on almost every square inch, really a piece of junk. We have rented cars all over the world and this was by far our worst experience. A bad mark for Kayak and car rentals.com as well, we felt ripped off from beginning to end.Reviewed 2021 May 30

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8.0

Pros:Staff was helpful and pick up and drop off were good.Cons:The price quoted on Kayak website is not accurate. The cost of about $5/day is really about $23/day because of required insurance, even though other websites covering car rental is Mexico say the insurance is required to be included in quoted prices. Note that they will put a $1500 hold on you credit card for possible car damage even if your credit card covers any damage to the car. Also note that what they call an intermediate car is really a compact. Otherwise interaction with car local company is good. Rental date April 2021.Reviewed 2021 May 07

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4.0

Pros:Stuff was good, thanks Marco for understanding, but when you return car 1:30 hours later, because its hard to predict traffic-jam in new city in festival day + serpentine 8 hours road before and rental ask you for additional day (but the day before in this great rental was NO cars, despite my booking was 1 month before and only 1 option from rental was - wait please 8 hours! 8 hours !!! ou, and even no appologies or of course compensation) So bad experience at all.Cons:Try to help me to answer after you read previous messageReviewed 2019 Nov 12

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2.0

Pros:The original price. False, turns out you also have to purchase insurance on top of your insurance (don’t do it), an undisclosed deposit was required, vehicle wasn’t even there to rent even though I booked it weeks in advance, booked in advance and couldn’t get a refund, and if it says there’s an airport location think twice, because it was incorrect. Avoid this place!!!Cons:Airport location, full transparency on pricing, available customer service, vehicles to be available when you pay in advance. It goes on...Reviewed 2019 Nov 02

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2.0

Cons:Skip this place. They didn’t have a vehicle even though it was booked weeks in advance. They wanted a previously undisclosed deposit that happened to be outrageous. I couldn’t get a refund because I purchased in advance. They said they had a pickup and drop off at the airport, and didn’t find out it was 5 miles out until arriving back at the airport. This whole process was a disaster. I went with Europcar rentals instead, they were transparent, they had an airport location, and they had vehicles available.Reviewed 2019 Nov 02

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2.8

Cons:Economy car rental in Oaxaca is not at the airport as it says online, have to go downtown to pick up car. There were a number of things wrong with the car, speedometer did not work, one of the front lights didn't work, engine light on. There is an $18/day mandatory insurance added to price. Do not rReviewed 2019 Sep 09

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2.0

Don't waist your time or moneyPros:Nothing, the place just tries to scam you.Cons:They didn't have a car available when we arrived at the time of our reservation. We were told it would be available 8 hours later. We were then told that if we were willing to pay significantly more (like 5x the originally quoted price) then, alas, they did actually have the car we reserved available. After wasting a long time trying to negotiate something close to what our original quoted price was we eventually gave up and used one of the name brand rental car companies instead. Bottom line, don't waist your time with economy rent a carReviewed 2018 Nov 29

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More

• 2.0 /10Hertz Car Rentals at Oaxaca
• 3.3 /10Europcar Car Rentals at Oaxaca
• 3.7 /10Alamo Car Rentals at Oaxaca

• What is the most popular rental car from Economy Rent a Car in Oaxaca?

  Economy (Hyundai Accent or similar) is the most frequently booked rental car type from Economy Rent a Car in Oaxaca.

• How many car rental locations does Economy Rent a Car have in Oaxaca?

  Economy Rent a Car has 2 rental locations in Oaxaca. Take a look at our Economy Rent a Car rental location map to find the best rental cars near you.

• Does Economy Rent a Car have a car rental location at the airport: Xoxocotlan airport (OAX)?

  Yes

• Does Economy Rent a Car offer shuttle or airport pick-up services from Xoxocotlan airport (OAX)?

  No (According to our data)