Cons: they make you buy insurance. it cost more than the rental
Cons: It was a worry free experience. Got the car and dropped it off with no worry. Just be aware of the time and day of the experience. I went on a slow week and there was just one person doing all so I had to wait a bit . I understand this..
Cons: The price I was quoted from the kayak wasn’t honored and I was charged four times the price when picking up the car.
Pros: The person I dealt with at the counter was friendly and helpful. It's Europcar's policies that are the problem.
Cons: I reserved a car months in advance at a good price. However, Europcar would not honour that price saying that CDW was compulsory. The first offer was $50 US per day which would have meant the total would be 4 times what I reserved. This input box isn't big enough to express my disgust.
Europcar was a shell - they did not deliver - avoid in Oaxaca, Mexico
Cons: Europcar's car was not ready in Oaxaca, Mexico. They promised a car, but it did not show up. They then found a car from another agency that wound up being more expensive, a huge hassle to get, and had issues. I will never trust Europcar again.
Pros: The real rate was 10 times what was quoted due to insurance. I've travelled to a lot of places and my credit card has always been accepted for insurance purposes. Made me not trust them.
Pros: Everything went well customer services was helpful, the car was good I do, being the first time I use their services.
Cons: One think I don't like is the time it's taking a lot of time to refound the co-pay /insurance that's charge on your credit card. Is that normal.
Pros: The car was brand new, compact, and perfect for the Mexican roads.
Cons: The online booking price was very misleading. When we landed we were quoted a total rental price of over seven times our online booking price, once the mandatory Mexican insurance had been factored in. We balked at this and then the operator miraculously adjusted the price to only three times our online rental price, making the whole transaction feel arbitrary and opportunistic. When returning the car (Nov. 7, 2017), there were union blockades of all major highways into and out of Oaxaca (https://www.garda.com/crisis24/news-alerts/77446/mexico-major-protest-in-oaxaca-november-7) and gas stations along the road to the airport were closed or inaccessible. This made it impossible to refill our tank, while the 15 minute drive from town to the airport took almost two hours, and we made it to the airport only half an hour before our scheduled flight. Not only were Europcar staff completely unsympathetic, but they insisted on charging us a refuelling price five times higher than the normal fuel price. When I protested and, given the circumstances, offered to pay the gas station price, the staff suggested the price would change if I paid in cash, once again leading to feelings of opportunism. We paid the full quoted refuelling price using credit card and will take up this whole situation with Europcar.
Cons: The staff was so rude, I didn't rent the car, cuz the dude was so stupid, and careless
Pros: they advertise falsely. disappointed but glad I didn't rent from them.
Pros: Car handled perfectly.
Cons: The gas tank was not full when I received the car. Price from Kayak was perfect, but insurance were excessive (over 5x value of rental fee).
Cons: The daily rate with insurance was 5x the published rate. Completely misleading.
Europcar has 2 rental locations in Oaxaca. Take a look at our Europcar rental location map to find the best rental cars near you.