2.0
Cuando alquilé el coche por Internet, el precio total era 108,07 USD. Pero cuando devolví el coche me llegó una factura de 196 USD. aproximadamente. Aparte que el depósito de combustible no estaba completamente lleno cuando lo recibí. Tuve que esperar casi una hora para que me entreguen un coche, porque no tenían el tipo de Coche que yo quería.Reviewed 2022 Apr 18
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2.0
Enterprise has an algorithm that allows cars to be "reserved" (including with "availability confirmed" by reservation agent); but when the customer arrives he finds himself "waitlisted" because there is no car available. This happened three times: one with an online reservation (through Kayak); one with a phone reservation with an Enterprise agent; and one at a separate location through an online reservation followed up by a phone call ... Called another agency ... picked up a less expensive car 1 hr later ... will not do business again with EnterpriseReviewed 2022 Mar 01
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10.0
PROFESSIONAL AND INTELLIGENT FRIENDLY STAFF. CLEAN FACILITY AND VEHICLES.Reviewed 2022 Feb 17
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2.0
Scrambling to get anything taken care of, didn’t even know each other’s names. Car was not ready, had shady policies once you get ready to driveReviewed 2021 Dec 02
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10.0
DetailedReviewed 2021 Sep 07
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2.0
Cons:My pick up was scheduled the time they closed at 12Reviewed 2021 May 04
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8.0
Cons:The vehicle wasn’t cleaned and didn’t have any gas, so we had to switch to another, but same sized. Long line at check in, had to wait over 30 minutes and then spent another 20 minutes or so with the associate. The associates were great though. Wished the car had an entertainment package for the money. Will rent there again.Reviewed 2021 Apr 06
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6.8
Pros:The pickup was easy, but the drop off was like, "ok, thank you, have a good day"Cons:I wish the drop off would have been just as good as the pickup. Also allow others to smell the inside of the car before they sign.Reviewed 2020 Sep 06
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9.2
Pros:Yes it was greatReviewed 2020 Jun 02
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4.0
Pros:Rented a premium car, gave me a minivan. Said the cars sitting out front had already been rented... yet u was the only one there...Cons:What couldn’t have?Reviewed 2019 Jun 26
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9.6
Pros:Pick up in Chattanooga was quick, easy, and pleasant.Reviewed 2018 Oct 13
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6.8
Pros:Allowed a oneway drop off at Knoxville when travel plans had to change.Cons:The enterprise location made me take a $17 dollar taxi to the second location located a very short distance from airport. It was my mistake in original booking but they made no effort to assist me other than informing me that I was at the "wrong" location.Reviewed 2017 Oct 10
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