Book Enterprise car rentals in Edmonton

Reviews for Enterprise in Edmonton

Recent reviews

Traveler rating

Excellent

42

Good

2

Okay

2

Mediocre

10

Poor

0

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great servicecustomer service

car was greatgreat experience

car availableairport location

get the cargreat price

great customerpick up and drop

staff was very helpful

8.4

Cons:Not cancelling my rental the day before my scheduled tripReviewed 2020 Jul 27

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4.0

Poor servicePros:I liked the car.Cons:I rent from Enterprise a lot and I'm usually happy, but this time I was disappointed in the level of service. I called for a pick-up and they said they'd be there no later than 10:30am (I had somewhere to be 4 hours from where I was staying and really needed to get on the road). The ride didn't arrive until almost 11:30am (I called twice to see where the driver was and they assured me each time that he'd left and would be there - I only live 15 mins from the enterprise branch). When he finally arrived he sat in the car and watched me load 7 big bags into the car by myself (several heavy trips out to the car, and I'm a small woman). It's just not the service I expect from Enterprise. I'll think twice before I rent from them again because they're generally not the cheapest option but they usually have good service. Next time I think I'll try someone else.Reviewed 2015 Dec 17

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2.4

Cons:Car was not clean. This is a big concern especially during this pandemic. Also I had to wait a long time to pick up the vehicle. I should have just rented from the airport. The South Calgary trail location in Edmonton is not a good location to rentReviewed 2020 Aug 28

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5.2

Reservation wasn’t thereCons:When I went to the enterprise location my reservation could not be found. The vehicle I selected on th e reservation also wasn’t there. I had a large group leaving that morning so this was a huge problem and very stressing. Had to select a van which I wasnt totally happy with.Reviewed 2018 Dec 30

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10.0

Pros:Extremely smooth process from start to finish! Staff were prompt and polite.Reviewed 2019 May 14

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9.2

Cons:Not much. We were pleasedReviewed 2019 Sep 06

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8.0

All goodPros:They offered options when they could not provide the full sized I asked for. The options provided great value but I really would have liked the full size.Reviewed 2016 Jan 09

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10.0

Cons:BestReviewed 2019 Jul 27

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10.0

Totally 10Pros:This dealer was Great!! I booked online late the night before, which gave them no heads-up. When I arrived, there were no cars in the intermediate range. So they upgraded me to a Dodge Ram Pickup without any hesitation. It was a little bigger than I needed, but it was Great!! They were Polite and Professional, and even discounted my rental $20 for the difficulty that I had getting in and out of a large truck. I would rent from this location again!!!Reviewed 2017 Nov 29

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10.0

Pros:Fast pickup, let us go a bit early, has explained everything in detail.Reviewed 2018 May 10

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10.0

Top Notch!!Pros:Fast, friendly, focused on service!!Reviewed 2016 Sep 26

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8.0

AlrightPros:Deal that I gotReviewed 2017 Mar 28

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• What is the most popular rental car from Enterprise in Edmonton?

  Compact (Ford Focus or similar) is the most frequently booked rental car type from Enterprise in Edmonton.

• How many car rental locations does Enterprise have in Edmonton?

  Enterprise has 13 rental locations in Edmonton. Take a look at our Enterprise rental location map to find the best rental cars near you.

• Does Enterprise have a car rental location at the airport: Edmonton airport (YEG)?

  No (According to our data)

• Does Enterprise offer shuttle or airport pick-up services from Edmonton airport (YEG)?

  Yes