Book Hertz car rentals in Edmonton

Reviews for Hertz in Edmonton

Recent reviews

Traveler rating

Wonderful

23

Very good

6

Good

0

Okay

2

Fair

1

Mediocre

0

Poor

6

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pick up the carpick up and drop

car availablefriendly staff

car was cleangreat experience

rented a carwrong location

location was closed

10.0

Everything worked fine for me.Reviewed 2023 Mar 20

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4.0

First i had to wait several minutes for a staff member to arrive at the counter to pick up my reserved vehicle. The one staff member that was working was having a bad night.. he was very cold and rude so I asked empathetically how his night was going. He responded it wasn't going well. Next, I had requested a compact and recieved a mini van. Altho thos is a nice upgrade, it's not what I asked for. I asked the clerk if he was coming out to inspect the car with me but he said he wasn't able as he had two more people waiting behind me. He said if I could see any dents, to come in and tell him. He said superficial scratches don't matter. I proceeded to the vehicle and noticed some scratches but was told not to worry about this. It was 10:00pm so was dark and dimly lit. I looked as best as I could. I should also mention, I'm 5'2" so could not see the top of the vehicle. I drove this vehicle minimally, to my dad's and back to the airport over the 3.5 days I used it. The gas fill was only $7.50 before returning it. I returned it and the lady who greeted me was very kind. I left the parking lot and went through security to my flight and was called by a Hertz staff member that there was a scratch on the bumper and a dent on the roof. I absolutely did not make these marks for certain and should have had a staff member look it over before driving away as I am too short to have seen this prior to leaving with this huge vehicle and was told not to worry about scratches. I verbally asked them to send me untouched photos, to leave the dust on the vehicle as not to touch where these so called dent and scratch were...untouched as it may prove this was there prior to me renting it if all the dust on the car was uniform. This staff member told me they would do so asap. I also emailed them with this same request. I never did recieve these photos. I was treated like a criminal as this staff member was hostile and rude telling me this was my fault. I'm not an auto specialist...this is not my area of expertise. I asked the original rude staff member to inspect with me and he refused. If these marks were indeed on this van, then this was done prior to me using this vehicle and should have been inspected by upon the return from the previous renter. I shouldn't be paying for someone else's oversight.Reviewed 2023 Mar 14

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8.0

All looks perfect, The vehicle prepared for winter could have been better e.g winter tire.Reviewed 2023 Mar 02

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8.0

Quick pleasant serviceReviewed 2023 Feb 13

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10.0

Pleasant service. Friendly staff. Decent value as long as you pre book.Reviewed 2023 Feb 02

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2.0

I had no problem with Hertz. My problem was with Kayak. The deal was $12 per day for 21 days. That makes US$336, which converts to about CAN$440: not the $555.71 that I was charged. I received a no reply email which said that a receipt was attached, but there was no attachment, which meant that I could not challenge the credit card charge. I will never again use Kayak.Reviewed 2023 Jan 06

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10.0

The staff was very friendly and did not shy away from any questions I asked in detail. I was fortunate for them to track down a Car with winter tires which made my Trip to Banff all the more enjoyable. I had no issues with pickup and drop off. I could not ask for anything more!Reviewed 2022 Nov 14

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10.0

Customer Service was Excellent and Very Friendly Staff.Reviewed 2022 Oct 31

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10.0

The gas consumption of Camry is goodReviewed 2022 Oct 23

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6.0

It was fine overall. Post pandemic prices mean it’s hard to be a regular customer. I used to spend thousands every year at Budget. Hertz had the best deal for this period. The staff were all by the book. When I had to swap my car in Calgary at the airport, the staff were really great and friendly.Reviewed 2022 Oct 10

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8.0

State that the tax (GST) was owing alongside the $1.00 to the retailer, not just $1.00.Reviewed 2022 Oct 06

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10.0

Would rent from them again.Reviewed 2022 Sep 19

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• How much does it cost to rent a car from Hertz in Edmonton?

  On average a rental car from Hertz in Edmonton costs ₪536 per day.

• What is the most popular rental car from Hertz in Edmonton?

  Economy (Mitsubishi Mirage or similar) is the most frequently booked rental car type from Hertz in Edmonton.

• How many car rental locations does Hertz have in Edmonton?

  Hertz has 5 rental locations in Edmonton. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Edmonton airport (YEG)?

  Yes

• Does Hertz offer shuttle or airport pick-up services from Edmonton airport (YEG)?

  Yes