Book Enterprise Rent-A-Car car rentals in Oklahoma City

Reviews for Enterprise Rent-A-Car in Oklahoma City

Recent reviews

Traveler rating

Wonderful

2

Very good

0

Good

0

Okay

0

Fair

0

Mediocre

0

Poor

10

Find reviews that mention:

car availablegreat customer

get the carstaff was very helpful

car was great

2.0

The people at this location were some of the most rude I have ever encountered. We arrived at 2:45 for our 2 pm reservation (flight delayed) and were told our SUV had been given away since we were late. The “only car” they had was a Kia small sedan, that smelled of smoke, was falling apart and very small. I cannot even relate how maddening this experience was.Reviewed 2023 Jul 10

review from

2.0

Reserved van received message they just didn’t have it. No alternative.Reviewed 2022 May 22

review from

1.9

It took more than an hour to get my car at the OKC airport. Neither of the 2 employees could get their tablets to work. Enterprise allows customers to reserve cars online that pick-up at airport locations and return to city locations. Apparently this isn't supported internally at Enterprise and causes all kinds of issues. I had to go back to the airport the next day to try to get my rental straightened out since phone customer support was useless. I returned the car to the agreed upon city location in Houston but they were unable to give me a receipt because of the aforementioned issue with picking up and dropping off at other locations. I was told I would be contacted by the OKC airport location but I returned several days ago and am still waiting. I've had great experience with Enterprise in the past but they shouldn't allow customers to book rentals that they can't support internally. This entire experience has been a fiasco with lots of wasted hours and phone calls.Reviewed 2021 Aug 23

review from

4.0

Pros:Fairly efficient check out and check in, convenient location.Cons:The car smelled of cigarette smoke. I could tell the rental company had cleaned it, but that smell can't be taken out. It was an unpleasant experience.Reviewed 2021 May 13

review from

10.0

Pros:Under the circumstances, the staff was quite accommodating. When I arrived for pick-up, there was not a car available and the staff could not give me a time frame for when I would be getting a car. I mentioned that I had to be in Wichita, KS (from OKC) by 4pm (It was a little after 11AM). When a car became available, it was at the airport location and still needed to be cleaned up and driven to the I-240 location. Instead of making me wait, a staff person drove me over to the airport to the car so I would not have to wait longer than necessary for someone to bring it to me. This was really helpful and I appreciated it.Cons:Obviously, a car waiting for me when I arrived at my scheduled pick up time would have been ideal, but it worked out and, again, the staff was handled it well.Reviewed 2021 Apr 20

review from

2.0

Cons:Reservation confirmed but no car available from Enterprise, I went elsewhereReviewed 2021 Mar 22

review from

2.0

Cons:The day I was supposed to pick up my car Enterprise called and said they didn’t have any cars available to rent.Reviewed 2021 Feb 25

review from

10.0

Cons:Everything was great.Reviewed 2020 Nov 22

review from

2.0

Cons:Enterprise cancelled my reservation without telling me. When I showed up to pick up my car they claimed they had tried calling me and that I also should have made the reservation several days in advance which made no sense since I had in fact made the reservation several days in advance. I’m not sure if it is a company wide policy to cancel reservations without confirming with the customer or just this one rental agent who messed up but luckily for me I was able to make other arrangements.Reviewed 2020 Nov 17

review from

2.0

Cons:They ran out of cars and said their partner locations were also out of cars. What’s the point of a reservation if they do not hold a vehicle for you?Reviewed 2020 Nov 09

review from

2.8

Pros:Reserved a car and at pickup was told they didn’t have any cars and there were non in town at other locationsCons:Had a car instead of a 15 passenger van.Reviewed 2020 Nov 05

review from

2.0

Pros:Staff was rude. I didn't get a car, was told none were available. Didn't offer any kind of assistance to help me out.Cons:Don't book reservation if you don't have the inventory!!Reviewed 2020 Oct 26

review from

More

• 5.8 /10Avis Car Rentals at Oklahoma City
• 7.3 /10Budget Car Rentals at Oklahoma City
• 4.9 /10Hertz Car Rentals at Oklahoma City
• 9.0 /10Alamo Car Rentals at Oklahoma City

• What is the most popular rental car from Enterprise Rent-A-Car in Oklahoma City?

  Intermediate (Toyota Corolla or similar) is the most frequently booked rental car type from Enterprise Rent-A-Car in Oklahoma City.

• How many car rental locations does Enterprise Rent-A-Car have in Oklahoma City?

  Enterprise Rent-A-Car has 10 rental locations in Oklahoma City. Take a look at our Enterprise Rent-A-Car rental location map to find the best rental cars near you.

• Does Enterprise Rent-A-Car have a car rental location at the airport: Will Rogers World airport (OKC)?

  Yes

• Does Enterprise Rent-A-Car offer shuttle or airport pick-up services from Will Rogers World airport (OKC)?

  Yes