Cons: It says no deposit on your site but the store required a deposit so I couldn't rent and the charge is suppose to refunded but I'm still waiting
Pros: The car was fine for the trip
Cons: I had to rent my car on kayak while standing at the hertz counter in was ridiculous.
Cons: For the second time in a row, there were no cars available, even thought we had a reservation. Initially, both times the staff did not immediately offer to help solve the problem. They only help when I got upset and forced the issue.
Pros: The car wasn't clean, it stank terrible like pee, and was disgusting inside, from the previous renter having had a dog in the car. I returned it and had to arrange for a rental else where.
Cons: Heck maybe have an a grant at the counter to give me the keys. No one was available inside or outside. I asked Dollar rental a grant and she said they always leave early or don’t show up. I had to rent from another agency and looking to make sure I was not charged for hertz.
Pros: The staff that helped me with the car rental were fine.
Cons: The car was dirty. Not just the outside, but I thought the cars were suppose to be vacuumed out. Even the trunk was dirty and the amount of trash under the seats made me feel that I will go to other car agencies in the future. The funny part of this was I did like the car I had.
Pros: Nothing - they could not assist us with what occurred.
Cons: i could of had a vehicle not have my vehicle cancelled and given to Amazon approximately 18 hours before I was to pick it up after confirming two days earlier it was available. Buyer / Renter beware - they are giving vehicles to third parties without servicing customers who had reservations. I would not recommend them.
Pros: The car comes better than I expected
Cons: I nearly had to pay 400 dollars for an after-hour drop off, because the location I intended to return the car to was closed 2 hours prior to Hertz websites advertising, and no key box or anything to allow for key drop off. Called the Hertz client service, nobody picked up the phone on Monday at 6pm. I waited there for nearly half an hour, then a Hertz employee showed up randomly and took the key for return, otherwise I would have ended up paying 400 dollars extra and had to suffer a change of location. Very very poor returning experience!!!
Pros: The car was clean.
Cons: The office staff was very rude and unprofessional at pickup and drop off. Both employees had a bad attitude toward myself and my wife, I would never rent through hertz again.
Cons: They called me the night before my trip to cancel and tell me they didn’t have a car for me. I had to Uber everywhere this trip and spent more than I wanted to. I was very upset.
Pros: Easy access with shuttle to airport.
Cons: It was a good experience and price was right.
Pros: Very nice ppl and friendly
Cons: Pay more attention on your he cleaning of your he vehicles
Hertz has 3 rental locations in Oklahoma City. Take a look at our Hertz rental location map to find the best rental cars near you.