Pros: Everything was good, I rented a jeep online and on pickup the person that came told me I can’t rent that SUV because I needed a credit card not a debit card with the visa logo, it was a disappointment because when I reserved the SUV it didn’t said I needed a credit card and I already made plans with that exact SUV because more people fit, instead they gave me an outlander that it was not that comfortable and it smelled like someone smoked marihuana everyday on it.
Cons: They would’ve gave me the SUV I reserved because it wasn’t my fault the online service didn’t specify I needed a credit card.
Pros: THE DODGE RAM
Cons: STAY THAT WAY
Cons: This time is very good and happy too
Pros: Very easy did not try to sell me extra insurance
Cons: Only one person at the counter gets very busy with flights get in
Cons: The rental was interrupted asking to return the car because it was put to sell. They gave me another rental but they should have a policy to not rent a car if the client might get interrupted.
Pros: They treated me quickly, the assistant was extremely courteous and attentive to me. Even though the car I requested was not available, they gave me another car with upgrades.
Great rental service
Pros: Quality and customer service
Cons: Markings on streets and airport road could have been better. Specially for night time departures.
Pros: Personal were very courteous and attentive to my needs. Fast and efficient service.
Cons: No complaints or negative reviews.
Pros: I did not liked anything. The system was not working properly so ended up using another car rental place and it was as bad as this one.
Cons: Horrible. Got overcharged. Hidden fees. Its not clear at all and never was able to communicate with someone that could help me out with a rental. Never again. Thanks.
Pros: very smooth. Picked up car with 3/4 tank of gas, i mentioned to them as i left gate. they made a note. I returned with 3/4. no problem at all. though I took pictures of both just in case.
Very smooth process
Pros: Fast, easy and overall simple
Cons: Bad customer service over the phone
Enterprise has 2 rental locations in Ponce. Take a look at our Enterprise rental location map to find the best rental cars near you.