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10.0
Very easy to book last minute rental. Clean carReviewed 2022 Jul 02
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10.0
Great prices quick serviceReviewed 2022 Jun 01
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6.0
When I was booking I thought I was booking for a airport pickup, as I was waiting for the airport shuttle I contacted enterprise to get picked up only to find out the rental location I had chosen was the government street location in Victoria. I made the reservation for 11:00. We ended up having to take a cab to pickup the car. We arrived at the dealership shortly before 12 due to the confusion. The dealership had no cars so we were told we would have to wait. Approximately 20 minutes later a staff member arrived bringing lunch for all of the staff and we were given that car to use. Another gentleman who had been waiting before we got there told us to go ahead and take that car as he was willing to wait for another one to arrive. When it was our final day I wanted to confirm there was a key Dropbox as the dealership closed at noon, I called the location at approx 9:30 in the morning and waited on hold for approximately 35 minutes before I gave up and just drove to the location and asked the question in personReviewed 2022 May 30
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2.0
I reserved before traveling. When I landed at the airport with three young kids on my own. They had oversold. They said they tried calling me- while I was flying. They did not do anything to help sort the problem of them overbooking/selling.Reviewed 2022 Apr 29
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8.0
They were very helpful in providing me with a car at a location that was closer to where I was stayingReviewed 2022 Apr 25
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10.0
Customer service was excellent! Would definitely rent a car from there.Reviewed 2022 Apr 14
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10.0
Everything was just fine. I was upgraded to a bigger vehicle which was excellent.Reviewed 2022 Jan 23
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4.0
Compact SUV was not equipped for winter snow conditions. Although agent was explicitly told that we'd be traveling to the far north end of the island and would need to travel on logging roads the tires met the provincially regulated bare minimum - NOT winter tires as the agent tried to insist; there was no ice/snow scraper provided and the brakes were sketchy.Reviewed 2022 Jan 07
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10.0
Easy to deal with.Prompt, courteous and, efficient. A great recipe?Reviewed 2021 Dec 31
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10.0
Pros:pick up and drop off were quick and easy and there's a gas station a block away for the last minute fill up upon returnCons:Can't think of anything that would have made it better. smooth and seamlessReviewed 2021 Jul 01
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10.0
Pros:It was all a positive experience.Cons:There is nothing that I could identify as needing improvement.Reviewed 2020 Nov 08
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10.0
Pros:Staff was helpful and pleasantCons:Every thing went wellReviewed 2019 Apr 21
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