Book Hertz car rentals in Victoria

Reviews for Hertz in Victoria

Recent reviews

Traveler rating

Excellent

31

Good

6

Okay

6

Mediocre

8

Poor

0

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car was cleanfriendly staff

pick up the carcustomer service

car availablegreat experience

rented a carwrong location

pick up and droplocation was closed

4.0

No one escorted to parking lot where the car was parked for pickup. Car had 2 scratch marks on the passenger side front bumper at the bottom along with black spots and light stretch marking at many locations on front, back and sides of the car. But no one accompanied to note down and I was asked to note down my inspection results on pre-rental inspection form. No customers care touch at the time of pickup. I am yet to undergo drop off experience tomorrow morning i.e. on August 02, 2022 at 7 A.M. Hopefully it would be better than pickup experience.Reviewed 2022 Aug 01

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2.0

The van was very good. But the girl at the rental counter had us inspect the car for damages. We told her about some scratches on the rear passenger panel. She told us not to worry about scratches. She told us to look for dents or other damage. When we turned the car in on 7/21, the guy made an issue of the scratches. He said they were going to possibly charge us for repairs! We were told not to worry about scratches. They were already there and we don’t feel that we are responsible.Reviewed 2022 Jul 22

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10.0

We were given TWO bulky keys that were wired together. If 1 key is lost, both keys are gone! Seems to us that you should keep the second key in case of an emergency? When we returned the car, the lady thanked us and said we would receive an Email. We don’t really have any proof that the vehicle was any returned. We suggest that some proof of return is given. Thank you Renting from Hertz was a pleasure.Reviewed 2022 Jul 10

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6.0

Good car! Just cost way too muchReviewed 2022 Jun 21

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2.0

The car wasn’t there at the pick up time Additional tax charges $60 +Reviewed 2022 Jun 05

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2.0

When we were picking up the rental car, the credit hold was put on my card which was expected but because of an issue, they had to try and charge again although on my credit card it showed the first went through. Because they tried again it was declined by my credit card and I had to call them and it was a big back and forth deal which delayed us getting the car by over 2 hours. Eventually the worker figured out the issue and I was able to get the car but it was a very irritating way to start our trip.Reviewed 2022 Jun 05

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8.0

All goodReviewed 2022 May 21

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10.0

Easy to pick-up for your vehicle. Friendly and Courteous serviceReviewed 2022 May 15

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8.0

I didn’t like that when we dropped off the rental we had to park it back in the stall and then they had to walk all the way back to the stall to check the vehicle instead of checking it at the curb by the office which delayed us, also when we picked up the rental no one inspected the vehicle with us. We were told there was no scratches or dints on the vehicle but when we checked the vehicle there were some scratches and dings which resulted in us taking a video of the vehicle prior to leaving in case they blamed the deficiencies on us but when we dropped off the vehicle it was okay, other than that everything else was okay.Reviewed 2022 Apr 08

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10.0

Quick and efficient pick up. Vehicle was clean and fun to drive.Reviewed 2022 Feb 02

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10.0

Everything was goodReviewed 2021 Nov 26

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6.0

The car wasn’t very clean at all Chip crumbs on the seat, ketchup packets in the door, and someone spilt something on the dashReviewed 2021 Nov 09

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• What is the most popular rental car from Hertz in Victoria?

  Economy (Chevrolet Spark or similar) is the most frequently booked rental car type from Hertz in Victoria.

• How many car rental locations does Hertz have in Victoria?

  Hertz has 2 rental locations in Victoria. Take a look at our Hertz rental location map to find the best rental cars near you.

• Does Hertz have a car rental location at the airport: Inner Harbour Seaplane Base airport (YWH)?

  No (According to our data)

• Does Hertz offer shuttle or airport pick-up services from Inner Harbour Seaplane Base airport (YWH)?

  No (According to our data)