Guest reviews
Overall rating
8.0
Excellent
Based on 18 reviews
Cleanliness
8.7
Comfort
7.7
Pick-up/Drop-off
8.0
Value for money
7.6
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Pros
""good location, nice car, no queue.""
(in 257 reviews)
""Excellent staff, support and service.""
(in 101 reviews)
"Car was reliable Great on gas."
(in 251 reviews)
Cons
"Car not available at pick-up."
(in 231 reviews)
"Worst rental experience of my life."
(in 28 reviews)
"Never rent here again!"
(in 22 reviews)
Recent reviews
Traveler rating
3
0
1
0
2
Find reviews that mention:
credit card
customer service
car was clean
pick up the car
insurance cost
pick up and drop
car available
additional insurance
great car
friendly staff
great service
great experience
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10.0
Pros: Drop off was very easy and fast.
Cons: It was perfect.
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2.0
Cons: Paid for car but the the branch cancelled reservation. Took over a week to get refund. Do not rent from Europcar - Berlin.
review from
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4.4
Pros: Nothing. Europcar was horrible.
Cons: I reserved a car online. Europcar charged my credit card over $1000, then ten minutes later sent me an email telling me they had no rental cars available. I waked 30 minutes to the branch only to be told there was nothing they could do. It took them ten days to refund the money. Horrible.
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10.0
24 hour car rental
Pros: Arrived when the office opened and was helped immediately. Process was fast and smooth.
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10.0
Quick, efficient, and without any complications
Pros: New car provided and the process was efficient and uncomplicated.
Cons: None
review from
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2.0
The rental company had problems with insurance
Pros: The wanted to insure the car and me to pay more 120 euros
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Where can I find Europcar car rentals in Berlin?
Top tips for renting a car from Europcar in Berlin
- Compact rental cars from Europcar in Berlin are around 53% cheaper than other car types, on average